Travel Insurance Direct - Norwich

Travel Insurance Direct, located at Address: 44-48 Magdalen St, Norwich NR3 1JU, United Kingdom, is an insurance broker specializing in providing travel insurance services. You can contact them through their phone number Phone: 8454500610.

Their services include various types of travel insurance, such as single trip insurance, annual multi-trip insurance, and backpacker insurance. They offer comprehensive coverage for various situations, including trip cancellation, medical emergencies, baggage loss, and travel delays.

Travel Insurance Direct is an insurance broker, which means they act as an intermediary between the insurance company and the policyholder. They work with various insurance companies to find the best policy for their clients' needs.

One advantage of using an insurance broker like Travel Insurance Direct is that they can provide personalized advice and recommendations based on the client's specific travel plans and needs. They can also help navigate the claims process if needed.

According to Google My Business, Travel Insurance Direct has 6 reviews with an average opinion: 1.7/5. It is essential to consider that the number of reviews and the average opinion may vary over time. Therefore, it is recommended to check the latest reviews before making a decision.

Reviews of Travel Insurance Direct

Jackie Martindale

1/5

I have been trying to contact this company for 3 weeks now. Absolutely no reply to any messages that you leave. I sent an email and received a generic reply about a week ago. Today I received a copy of an old policy by email and another email asking how they could help me in a rather strange wording i.e. it had been translated incorrectly - even though I had explained before in a previous email. I have a feeling they have gone bust. I have been with them for over 8 years and never had a problem with them before.

Jenny

1/5

I agree with previous post that this company doesn't seem to exist anymore. I bought a policy and then got another reminder to renew so thought the first policy hadn't worked, so sadly bought another one. I've paid twice and have emailed and phoned endlessly to try and sort this out. I have had no response so have no option but to report the company and I would not trust either policy in the event of a claim.

Henry Allton-Jones

5/5

Great service. Took a short trip to amsterdam at new years and lost my passport, luckily they had travel documents included on the policy. Friendly people and efficient claims process!

Steve Drewery

1/5

Been with this company for more years than I can remember, as other users have stated, it's not possible to get hold of them, it took me numerous attempts last year, they ask you to leave a contact number & never get back, I've only tried three times this time, such a shame as their a local company to me & until last year service was great, but I guess it's going to be go compare this year.

Jonathan Cross

1/5

No response to any phone calls - just through to answerphone. Was holding for 10 minutes yesterday prior to call being disconnected at 5pm. Seems no way of contacting company and getting a response.

Lucy Lapham

1/5

Not sure this company is still in business as they do not answer their phones at any time of the day or respond to emails.