Rogers & Whiteley - Pontefract

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Rogers & Whiteley: A Detailed Overview

For individuals and businesses requiring reliable accountant services in the Pontefract area, Rogers & Whiteley presents itself as a firm with a unique, albeit currently challenging, profile. Located at 2A Low Gate, South Elmsall, Pontefract WF9 2SG, United Kingdom, Rogers & Whiteley offers a specialized approach to financial management. Their contact number is 1977642078, and a detailed overview of their services and contact information is available on their website: rogersandwhiteley.co.uk.

What Rogers & Whiteley Offers: The firm distinguishes itself through a focus on providing bespoke accounting solutions. They cater primarily to small to medium-sized enterprises (SMEs) and individuals, offering services that extend beyond simple bookkeeping. Key services typically include:

• Tax Planning & Preparation
• Financial Accounting
• Payroll Services
• Business Setup & Advisory

Location and Accessibility: Rogers & Whiteley’s address at 2A Low Gate places them within the South Elmsall community of Pontefract. This location facilitates local client engagement and provides a convenient point of contact for those residing in the West Yorkshire region. The firm’s website provides clear directions and information on how to reach their office.

Important Information & Recent Feedback: It’s crucial to acknowledge the current feedback regarding Rogers & Whiteley. Currently, the company holds only one review on Google My Business, and the average opinion is a disappointing 1/5. This represents a significant area of concern and warrants careful consideration before engaging their services. It’s vital to investigate the reasons behind this low rating before proceeding.

Further Considerations: Given the limited review history, it’s recommended to conduct thorough due diligence before entrusting Rogers & Whiteley with your financial affairs. Exploring client testimonials, seeking references, and carefully examining their professional qualifications are essential steps.

Recommendation: While Rogers & Whiteley possesses a dedicated location and offers specific accounting services, the current negative feedback necessitates a cautious approach. We strongly advise potential clients to thoroughly investigate the reported issues and explore alternative accounting firms before making a decision. To gain a more comprehensive understanding of their services and address your specific needs, we encourage you to visit their website: rogersandwhiteley.co.uk and contact them directly to schedule a consultation. However, prioritize researching other options to ensure a positive and productive accounting relationship.

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👍 Reviews of Rogers & Whiteley

Paul C.

1/5

I wanted a local accountant to look after my books, so after a quick Google search, I found Nicholas at Roger & Whiteley.

After an initial phone call, I felt quite happy to move my business to him. This was November 2021.

I’d provided contact details, and was told that Nicholas’s details would be on the email that would be sent to me. They never arrived.

Having heard nothing, in mid December I dropped in to see Nicholas, and to get the contact details. Nicholas was sat in a small chaotic office, surrounded by paper work. I too have an unity office, but I was still surprised to see an accountant with one.

My presence there seems to be a massive inconvenience for Nicholas. I was there no more than 3 minutes! I was told that this is the busiest time of the year for him, which in understood, but I also explained I’d only dropped in to get the contact details he’d never sent, and that my accounts related items would be with him early January!

Early January arrives, and much later than normal, I emailed all of my account related paperwork across. I heard nothing.

I leave it for a couple of weeks and I call to make sure that it’ll been received.

My call, much like my visit, seemed to be a massive inconvenience for Nicholas.

He again explained that this is the busiest time of the year for him, which I acknowledged, but again I also pointed out that I’d not heard from him and as a client (a new client at that) I’d expected a courtesy email confirming everything had been received.

To my surprise I was then told “if you’re not happy with this service, you can take your business somewhere else if you want!” …… so guess what, I AM!

I’m sure you’re great at number related tasks, but you seriously need some training for your customer service skills. .

As for being “happy with the service” …. I didn’t get chance to find our, as you fell at the first hurdle!

Maybe you’ll acknowledge this review, and I’m genuinely interested to see if you do, because I can’t wait to see how you think it went!