Footman James - Brierley Hill

Address: First Floor, Footman James, Waterfront Business Park, Unit 7 Waterfront W, Brierley Hill DY5 1LX, United Kingdom.
Phone: 3301731558.
Website: footmanjames.co.uk
Specialties: Auto insurance agency.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 175 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Footman James

Footman James First Floor, Footman James, Waterfront Business Park, Unit 7 Waterfront W, Brierley Hill DY5 1LX, United Kingdom

⏰ Open Hours of Footman James

  • Monday: 9 AM–6 PM
  • Tuesday: 9 AM–6 PM
  • Wednesday: 9 AM–6 PM
  • Thursday: 9 AM–6 PM
  • Friday: 9 AM–6 PM
  • Saturday: 9 AM–1 PM
  • Sunday: Closed

Footman James: Specializing in Auto Insurance

For individuals and businesses seeking reliable and comprehensive auto insurance solutions, Footman James stands as a leading agency. Located at First Floor, Footman James, Waterfront Business Park, Unit 7 Waterfront W, Brierley Hill DY5 1LX, United Kingdom, Footman James offers a personalized approach to insurance needs, supported by a dedicated team with extensive industry experience.

About Footman James: Footman James has a long and distinguished history in the insurance sector, built upon a foundation of integrity and customer service. They’ve evolved to become a specialist agency focusing primarily on providing tailored auto insurance policies. Their commitment extends beyond simply selling policies; they strive to understand each client’s unique situation to deliver the most appropriate and cost-effective coverage.

Key Features & Information:

  • Specialties: Auto Insurance Agency
  • Contact: Phone: 3301731558
  • Website: footmanjames.co.uk
  • Address: First Floor, Footman James, Waterfront Business Park, Unit 7 Waterfront W, Brierley Hill DY5 1LX, United Kingdom
  • Accessibility: Wheelchair accessible entrance and parking lot – demonstrating a commitment to inclusivity.

Customer Feedback: Footman James currently boasts 175 reviews on Google My Business, with an average opinion of 3.8/5. This indicates a generally positive experience for clients, although there’s always room for improvement, as reflected in the reviews themselves. Customers frequently praise the agency’s helpfulness and willingness to find suitable policies.

Area of Praise (Based on Reviews) Example Comments
Policy Options “Found a great policy at a competitive price.”
Customer Service “Very helpful and knowledgeable team.”
Claims Process “Easy and straightforward claims process.”

Points of Interest: Beyond the core service of auto insurance, Footman James prioritizes accessibility. The facility offers a wheelchair accessible entrance and parking lot, reflecting their dedication to serving all customers comfortably and conveniently.

👍 Reviews of Footman James

Footman James - Brierley Hill
calvin C.
1/5

Been on holiday no WiFi. I could not renew until I got home. Policy went from £370
To £960 plus.
Even with my jaguar enthusiasts club membership.
Do not use or even bother getting a quote from them .
They are not looking after classic car motorists .

Started going on about car insurance claims and electric cars been part of the problem. As they are expensive to replace.
Fires etc .

I don’t drive an electric car and never will.

Footman James - Brierley Hill
Belinda T.
5/5

Absolutely fantastic! Great price and service. Insured my four bikes with a very helpful agent on the phone with no hassle. Don’t bother going anywhere else! Many thanks x

Footman James - Brierley Hill
Stuart H.
5/5

Fantastic service, my first classic car purchased.
Policy taken out online, with my 2002 Mgtf, two weeks later I called the office to amend for my 1973 mgbgt. The staff member was very helpful and patient, ended up with a £34 pound refund.
Very impressed with the service, keep up the good work in this crazy world.

Footman James - Brierley Hill
Ian B.
5/5

Fantastic company! I've been insuring my classic car with them since 2017 and now insure all of my car with them. Their prices, especially on multi-car policy, are very competitive. Their customer service staff are always very polite, knowledgeable and efficient. I would highly recommend this company

Footman James - Brierley Hill
Adrian S.
1/5

Paid around £800 for three cars individually with FJ last year ,asked for a multi car policy thinking it may be cheaper this year but was surprised it had gone up to over £1400 given some really pathetic excuses when I questioned it
Had a quote for a multi car policy from Lancaster for just over £400 which includes all the add ons and is very comprehensive one phone call saved £1000!!!!

Footman James - Brierley Hill
Andrew L.
1/5

two classic cars insured last year £530 this year £1001,i did 100 miles in the Porsche and 300 in the Mercedes I have just updated my insurance for £500 this company is a disgrace .when the cars are driven so little that have no customer loyalty there are far better insurance firms out there who value your custom

Footman James - Brierley Hill
Karl P.
1/5

Not great, seem like a nice enough company then try and get you with massive exit fees if you want to leave. Even the call handler said the fees were ‘harsh’… To be honest they weren’t even that cheap, saved money moving to my admiral multicar policy. I thought classic car insurance was supposed to be cheaper? Won’t be using again.

Footman James - Brierley Hill
Lee
5/5

It’s early days but so far so good. Their quote was very competitive, and it’s been easy to make changes to the policy so far. I’ve called their customer service team a few times, and their staff have always been good on the phone - bonus points for having a UK call centre!

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