Orchard Financial Advisers Limited - Stourbridge

Ryan K.

Ben Perks at Orchard Financial Advisers Limited was a brilliant help to me and my partner during the purchase of our first home. He broke down every aspect of the buying process & getting the mortgage sorted, as well as helping find good life insurance & introducing us to a good solicitor. As first time buyers, we had lots of questions, and Ben was always more than happy to explain things, and very easy to contact. He always got back to us in good time and gave us the help we needed. We would definitely recommend Orchard & would definitely use their services again in the future.

V D.

James Richardson is my mortgage advisor and I can’t fault him. Every time I need a mortgage or remortgage he works as if it was his own and he does everything humanly possible to get the best mortgage available.

He has helped me with domestic and BTL mortgages with my Ltd company and me as an individual.

Had I not had James in my corner I don’t think I’d have completed on the purchases I’ve made in recent years.

His advice is spot on (I research to check) and he goes well above and beyond what you could ask of him. He’ll find you the best product. He’ll speak to business development managers to make sures he’s only putting in applications that meet specific criteria and should be accepted. He’s not one to risk any unnecessary credit searches. He’ll speak to solicitors and estate agents to find out what’s happening for you when they’re not replying. I get the impression he never stops working. I’ve had replies late in evening and weekends.

James has acted as a friend and a property therapist during the most stressful and difficult house purchase recently. He appealed a valuation, spoke to BDMs and explored all options to get a difficult mortgage approved. A chain of clowns delayed the purchase but James was able to get a 2 week extension to my offer as we hit the 6 months mark. We only exchanged and completed 2hrs before the end of those 2 weeks with my mortgage extension about to expired again and for the last time. Thank you James.

The W. C.

I had an outstanding experience with Saima at Orchard Financial Services. After two previous mortgage advisors recommended by Preston Baker Estate Agent failed to deliver (wasting many months in the process and not communicating), Saima stepped in and managed everything from start to finish in just eight weeks.

We had the mortgage in principle in less than three working days and the full offer around six weeks later. She was incredibly communicative throughout the entire process. Highly recommended, I wouldn’t use anybody else for any further property transactions.

Iain M.

Great experience with this company, the communication and customer service from Lance has been exemplary throughout. He made everything clear and assisted me with anything I was unsure of. I'd have no problem recommending Orchard Finance in the future.

Charlotte J.

We came across a recommendation for Alix on Instagram when we were still saving towards our house deposit. I followed Alix's Instagram account and occasionally asked her a few questions we had about mortgages, even at this point she was friendly and nothing was too much trouble. When we were ready to start mortgage applications we decided to instruct Alix to help us with this. From the first conversation, Alix was always friendly and positive and made the whole process easy to understand. Alix was always happy to answer any questions throughout our application, answering questions that were even non mortgage related. Alix used a whatsapp group with my husband and I to keep us updated throughout the process and this personal touch worked really well, in making Alix feel like a friend we were asking for advice. Alix was always one step ahead of the process and helped relieve any stress throughout the ups and the downs of the house buying process. I couldn't have asked for a better mortgage advisor, we couldn't have done it without Alix. If you're needing a mortgage advisor, Alix is your woman!

Jack

Alix seen me through my mortgage from the very start to the very end. To say it was made simple is an understatement. Alix went above and beyond in helping explain rules and in speaking with the solicitors. She fully understood my concerns and demonstrated the reassurance through her thought processes. Without a doubt someone I will be recommended to anyone who asks in the future!

Hamaad A.

I’ve never met anyone quite like Saima Riaz, she has helped me and guided me through a stressful time by explaining the stages of a mortgage and the steps needed to take. Very professional and knowledgeable person who is passionate about her job. She will get the job done.

Daniel M.

We have used Orchard FA three times now and Ben had been nothing but fantastic. He holds and extremely approachable and friendly attitude as well as always being quick to get back to you on any queries. Ben was brilliant and getting our mortgages sorted even with a very tricky lender due to them having a poor contact service team! His support staff are always on hand if Ben isn’t and they relay things back swiftly!
Highly recommend to anyone seeking help with mortgages!