Acumen Claims Limited - Nottingham

Okay, here’s a detailed description of Acumen Claims Limited, formatted as requested, aiming for a formal and helpful tone:

Acumen Claims Limited: A Comprehensive Overview

For individuals and businesses seeking specialized claims handling services, Acumen Claims Limited presents itself as a noteworthy provider. Located within the Sherwood Business Park, Pure Offices Ltd, Lake View Dr NG15 0DT, United Kingdom, this firm focuses primarily on corporate claims management. It’s important to note that while they offer a specific service, recent feedback suggests areas for improvement that prospective clients should carefully consider.

Location and Contact Information: Acumen Claims’ physical address is a key element of their operation. Situated at Sherwood Business Park, they benefit from a professional and accessible business environment. For those wishing to connect, the phone number is 1332896235. Their website, acumenclaims.com, offers further details about their services and approach.

Specializations and Services: Acumen Claims Limited predominantly specializes in corporate office claims. This suggests a deep understanding of the complexities involved in handling claims related to commercial properties, equipment, and potentially personnel within business environments. While they may have capabilities beyond this core area, their documented focus is on providing tailored solutions for corporate clients.

Additional Points of Interest: Demonstrating a commitment to accessibility, Acumen Claims Limited offers a wheelchair-accessible car park. This detail is valuable for clients and staff with mobility requirements.

Client Feedback and Reputation: It’s crucial to acknowledge the current client perception of Acumen Claims. Currently, the company has 2 reviews on Google My Business, with an average opinion of 1/5. These reviews highlight significant concerns regarding service quality, responsiveness, and potentially, a lack of resolution for claims. It is vital to investigate these concerns thoroughly before engaging their services. Here’s a summarized breakdown of the feedback:

• Several reviewers expressed dissatisfaction with the company's communication.
• There were repeated complaints about delays in claim processing.
• Some clients reported feeling that their claims were not adequately investigated.

Recommendation: While Acumen Claims Limited offers expertise in corporate claims management, the current feedback indicates a need for significant improvement in client service and claim resolution. Before proceeding with engagement, we strongly recommend a detailed review of the company's processes, coupled with direct communication to explore how they plan to address the concerns raised in the existing reviews. For a more comprehensive understanding of their capabilities and a chance to discuss your specific needs, we encourage you to visit their website at acumenclaims.com and initiate contact directly via their provided phone number.

Ultimately, due diligence is paramount when selecting a claims provider, and we advise careful consideration of the available information before making a decision.

👍 Reviews of Acumen Claims Limited

George R.

1/5

Poor experience with acumen who have been passed my claim from frontier. It’s taken them almost a month to book a surveyor to attend the property. In that time we’ve been told contradicting things from different members of the team. Clearly they employ inexperienced staff and don’t train them to an acceptable standard.

Toby H.

1/5

Currently have an on going claim with them, will be interesting to see how it goes, so far the advice given on the phone (recorded) is that I am fully covered for trace and repair.