Velosure Cycle Insurance - Warrington

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Velosure Cycle Insurance: A Reliable Solution for Cyclists

For cyclists seeking comprehensive and dependable insurance coverage, Velosure Cycle Insurance presents itself as a leading specialist. This established insurance company, strategically located at 850 Ibis Court, Lakeside Dr, Centre Park Square, Warrington WA1 1RL, United Kingdom, offers a range of tailored policies designed to protect riders and their bicycles. You can reach them directly at 8000833035, or explore their services online at velosure.co.uk. They also maintain a wheelchair accessible entrance, ensuring accessibility for all customers.

Key Features and Services

Velosure distinguishes itself through a commitment to providing responsive and efficient service. They understand the unique needs of cyclists, offering coverage that extends beyond simple protection – it aims to provide peace of mind. Their policies generally cover theft, damage, and liability, with options for personal accident cover available. Wheelchair accessible entrance ensures comfort and ease for all visitors. The company’s focus is on simplifying the claims process, recognizing that cyclists often rely on their bikes for daily commutes and leisure activities.

Location and Contact Information

The company’s Warrington headquarters positions them centrally within the UK, allowing for convenient access for customers nationwide. Their customer service team is readily available to answer queries and guide individuals through the selection and claims processes. The telephone number, 8000833035, provides a direct line to their support team.

Customer Feedback & Reputation

Velosure Cycle Insurance currently boasts 129 reviews on Google My Business, reflecting a generally positive customer experience, with an average opinion of 4.7/5. Feedback consistently highlights the speed and efficiency of their claims handling, particularly regarding rapid approvals and settlement. It’s advisable to carefully review the excess rules, as they are typically calculated as a percentage of the original bicycle purchase value, rather than solely the claim amount. Many users appreciate the quick response times and dedication to securing full compensation where applicable, as demonstrated in cases involving accident recovery and damages.

Recommendation

Based on the positive customer feedback and the company’s specialized focus, Velosure Cycle Insurance appears to be an excellent choice for cyclists seeking reliable, responsive, and comprehensive protection. For those requiring detailed information about policy options and coverage specifics, we strongly recommend visiting their website at velosure.co.uk. Contacting them directly through the website or by phone will allow you to explore tailored solutions and ensure your bicycle is properly insured.

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👍 Reviews of Velosure Cycle Insurance

Matt W.

5/5

Quilck response to initial call, followed by claim being approved in much less than 24 hours, and cash settlement received same day. Excellent customer service. Do check the excess rules, they are always a percentage if the cycle purchase value, and not of only the claim value!

Peter M.

5/5

I’m delighted that after many months of work on my behalf, Velosure and KLS Law have managed to secure the recovery of my policy excess plus damages for a cycling accident that was not my fault. Insurance is there for when things go wrong and is very reassuring to know that Velosure had my back.

Lee’s A. U.

5/5

My first time having to claim with Velosure and the experience has been amazing. They’re quick to respond, helpful and no issues with my claim for accidental damage at all. I received my payment to replace my bike in under 24 hours of completing my claim form and sending in my documentation. Absolutely can’t recommend them enough!

James S.

5/5

Excellent service throught. Clear, attentive and supportive claim process.

I will continue to use Velosure Cycke Insurance.

James Y.

5/5

I cannot recommend Velosure enough. Joanne was amazing and my claim was settled within a week of my bike being stolen. Five stars is not enough for this level of service.

Subramanien C.

5/5

I recently had to make a claim with Velosure Cycle Insurance and I am beyond impressed with the service I received. From start to finish, the process was smooth, efficient, and hassle-free.

First and foremost, the claim process was incredibly straightforward. The online portal was user-friendly, allowing me to submit all the necessary details and documentation with ease. The instructions were clear, and I appreciated the transparency every step of the way.

What truly stood out was the speed of the entire process. Within hours of submitting my claim, I received a confirmation email and within a couple of days, my claim was processed and approved. Velosure's prompt response and efficient handling of my case significantly reduced the stress and inconvenience of the situation.

Receiving the settlement was just as seamless. The reimbursement was processed quickly, and I had the funds in my account much sooner than I expected. This level of efficiency and professionalism is rare and highly commendable.I wholeheartedly recommend them to any cyclist.

Johnathan P.

5/5

Very happy with the cover and help I've received from Velosure. Turned round a claim for a damaged carbon wheel very quickly, and were super friendly and easy to deal with.

Andre B.

5/5

I can't recommend this insurance company enough. In the three incidents I had they supported me fully and super quick sorting out the issue.