LifeSearch Insurance Broker - Milton Keynes

Lucy Hutcherson

Would leave 0 stars if I could. Gary is a rude, aggressive man with no customer service, and clearly lacks training and basic social skills. With staff like Gary I’m so happy I didn’t decide to go forward with insurance from them. Shows what type of company they are. Would not recommend to anyone.

Darren Kyle

I naively added my number to a compare the market quote and they got in touch via email, text and phone very quickly. I did not appreciate the bombardment of communications. I raised with compare the market and lifesearch and unsubscribed.

However. 6 months later I did another search for quotes and this time I was very careful not to add my number, however this didn't stop lifesearch. They clearly had my number on file and resinstigated their process. I had a text, an email and 2 calls within 24 hours of my quote. I did not opt into being called or text this time round.

I appreciate they may believe they have a well oiled machine following up on indicitive quotes promptly, but its far too aggressive in my opinion. Not something I want from a life insurer.

danny a

Received a cold call - the staff member was very condescending and rude. Needs some training on speaking to people.

Richard Williams

Rude, inconvenient cold caller. Got hold of my number through a comparison site, my mistake!
Called out of the blue on a Monday morning when I have plenty of other things to do. No introduction, no apology for disturbing me or asking if it was a good time. He just attempted to launch straight into his sales attempt, expecting me to just be a willing participant and asking direct questions. "why did you not complete your application?" etc.
Not interested in spending thousands with a company who treat customers that way.

Kensington Motor group

I would be very careful using this company. Gave them my information several times, repeating it over and over again. Came back with a quote of £52 and depsite giving them EXACT information on medical history, they now claim the insurer has doubled the quote. I could honestly understand if my report differed to my own answers but it didn't.

Have asked them to question why the quote is different and surprise surprise, not heard from them.

Don't waste your time people.

Connor Lambert

Very polite and professional and were clear in breaking down the policy. However, there was a miscommunication and it lead to a change in the amount I needed to pay. They caught this mistake quickly and rectified it but it did lead to an increase in what I had to pay each month. Other than that, no problems.

Keith Ellis (Dhinerame)

I have nothing but praise for the service I have received from Liam Back at Lifesearch, he managed to turn a potentially policy cancelling situation into 2 new policies with great communication throughout the process. If I could find anyone that I could broach life cover subject with I'd be swimming in referrals!! Alas, it's not a party conversation to be fair. Joking aside, these guys take the pain out of life assurance and understanding terminology etc.. and make the whole process easy.

Ewart and Sarah OConnor

Had a great experience with Life Search. The gentlemen that we dealt with were very professional and clear. They explained insurance jargon in a way that was clear for us to understand. They were open and honest and all factors. Would 1000% use again for insurance. Great company to cut through the pain of life insurance