Pointers Financial - Exeter

Charlie M.

Emily has been amazing! She is always quick on responding whenever I need anything and is great at explaining things. A really friendly and personable communicator, you really get a sense of comfortableness when talking with her. Importantly, she has sourced some great options and offered great advice. I would recommend Emily to anyone, she is great at simplifying complicated documents and always has time for anything you need. I have dealt with multiple advisors across the process of buying, and there is a reason I went with Emily. When speaking with her for the first time, I got a sense of real friendliness and this was consistent throughout the process. I am extremely grateful for the service offered and I would say if you would like a quick and friendly service then look no further!

Meg W.

Fantastic experience with Pointers Financial. Great communication with everything explained clearly and everything taken out of our hands so we didn’t have to worry about a thing. We had regular updates and were kept in the loop at every step. Would highly recommend. Thank you Mercedes

Max H.

Very friendly and knowledgeable company. I was first time buyer and they made the process really simple and explained things very well. They had loads of patience with me and they made sure I fully understood the process. They were very fast moving, I never had to chase them for anything, and they always responded to my emails within a day (usually within 2 hours!). They got me a fantastic deal that I would have not been able to do by myself.

I would highly recommend and I will be using again in the future. Very impressed.

Jodie S.

Mercedes was a great help at finding us the best mortgage rate. Her replies were quick and efficient and I couldn’t be happier with the service we received. I have already recommended Pointers Financial to a friend and would to anyone else in need of advice.

Adam W.

Mercedes dealt with our case and was exceptional from start to finish. The information was clear and concisely and easily understood. This was my first mortgage and I had little knowledge of the process, Mercedes made me feel at ease and comfortable with the whole process.

Sam B.

Pointer’s financial were recommended to me by an estate agent. I previously had a very poor experience with another broker and it was a great relief to find a company that were helpful, communicative and efficient. Pointers were excellent from start to finish and helped me (as a first time buyer) through the process very well.
Pointers gave me the impression then were on my side and really wanted to get a good mortgage agreement in place for me.

Sally A.

I would recommend Pointers to anyone looking for a mortgage, whether purchasing a new house or remortgaging. The process is so much easier and just takes the hassle out of dealing directly with mortgage companies. Less forms to fill in, no lengthy phone calls. It’s also a no brainer as there are nothing to pay as their commission is paid by the mortgage provider. Mercedes has helped us secure several mortgages, both when fixed terms have ended and buying a new property. She always responds quickly, and has found great deals everytime. Will continue to use their services for future mortgages.

Daniel W.

I would like to say a massive thanks to Jim for his help during our house move. He went above and beyond. Always at the end of the phone for help and advice, I would highly recommend Pointers to everyone. A fantastic company that’s always puts the customer first.