Fusion Accountants - Hounslow Brentford Office - Brentford

J M.

I recently worked with Fusion Accountants to file my tax return, and I couldn’t be more pleased with the experience. Jawaad, my accountant, was incredibly helpful throughout the entire process. He took the time to explain everything in detail, making sure I understood each step. His professionalism and clear communication made what can sometimes be a stressful task feel effortless. I highly recommend Fusion Accountants, and Jawaad in particular, for anyone looking for reliable, knowledgeable, and friendly tax services.

Gemma A.

I recently used Fusion for my holiday let business and was really impressed by the work that they have done for me. I had Jawaad as my accountant, who I am extremely grateful to for his knowledge in this field, efficiency and prompt correspondence. He was always ready to take time out to discuss and advise which helped to take the stress out of what tends to be a stressful and confusing process. I felt confident in the work that Jawaad and the team were doing for me and would definitely recommend them to others.

Karolis S.

Spoke to Toby on the phone, who gave me a really clear and professional explanation on financial services I require. The detail in his knowledge is the reason why I would seek financial advice from these guys. He was first to listen, was patient with me and acted like a true pro, what a touch.

Ramin A.

I’ve had an excellent experience working with Ayaz and Fusion Accountants. Their professionalism, responsiveness, and attention to detail have been outstanding. Ayaz provided clear guidance throughout the process, making everything much smoother. I highly recommend their services for anyone looking for reliable and knowledgeable accountants.

A C.

*PYRAMID SCHEME* My experience with this firm was extremely frustrating, mainly due to high staff turnover and a complete lack of accountability. My initial accountant submitted incorrect figures, and the two subsequent accountants—due to constant staff changes—spent their time trying to fix the original mistakes. There was no internal handover, leaving everyone unprepared and compounding the issues.

Over 12 months, I was charged significant sums beyond my regular fees to ‘expedite’ processes that never materialised, totalling just shy of £5,000. An internal review even revealed that I had been billed incorrectly, yet no refund was issued. A simple double-entry error led to an HMRC bill twice what I was due to pay, and although HMRC recognised the mistake, they required confirmation from the accountancy firm to rectify it. Despite assurances from "senior management" (Jawaad and Ahmed) that the situation was under control, the firm repeatedly failed to take corrective action, misleading me into thinking we were waiting on HMRC when the responsibility lay with them. This lack of accountability resulted in serious financial consequences that could have been easily avoided.

Although I was eventually assured that the necessary corrections were underway, I was terminated as a client shortly thereafter. HMRC soon contacted me directly to inform me that the corrections had never been made, forcing me to hire a new accountancy firm to resolve the issues.

I strongly advise caution when considering this firm, and suggest avoiding it entirely if possible. It feels more like a pyramid scheme, where deliberate errors are made, prolonged time is needed to 'correct' them, and the firm capitalises on their exorbitant fees of £250 per month to supposedly fix the issue—but never do. Eventually, you have no choice but to go elsewhere for a solution. I felt they exploited my vulnerability, as I was relatively new to business and had previously allowed my former accountant to take advantage of me. They frequently pointed out that I should have noticed the warning signs with my old accountant, only to do exactly the same thing. Their lack of communication, transparency, and responsibility in unforgivable.

Ian G.

Hamza Rehman is my accountant and recently helped me deal with the CGT on a flat sale. I have to say Hamza was extremely helpful with identifying and maximising my available reliefs, and he was very quick with answers to my questions. We had the whole thing resolved a week after completion and I am grateful to Hamza for all his help.

Adnan A.

I've been working with Jawaad Hussain at Fusion Accountants for many years, and I can't recommend him highly enough. Jawaad is not only incredibly knowledgeable, but he is also always available to answer any queries I have, no matter how small. He ensures that all our company taxes and filings are always up to date, making the entire process seamless and stress-free. His professionalism and dedication to his clients are truly outstanding. If you're looking for a reliable and experienced accountant, Jawaad is the person you need!

Keren S.

We had a very tight deadline due to our procrastination in finding a new accountant. Fusion have been amazing. Very impressed with the slick onboarding process, and excellent work on the part of our accountant - great communication, very tidy and clean work, and great attention to detail. There is normally a lot of back and forth because my partner is a pedant on small details, but there was virtually none and any small issues were resolved straight away. We're both feeling giddy with the excitement of finding a truely good accountant who has made life easier, and who wasn't patronising but was amazingly pleasant and professional (unlike our previous accountant...). Highly recommended, and couldn't be happier.