Jayne Beard Associates - Bedford

Paul B.

I recently moved out of a property managed by Jayne Beard after renting it for over three years, and my experience with them has been extremely disappointing. Despite leaving the property in better condition than when we moved in, including having the oven professionally cleaned and spending two days thoroughly cleaning the property, they still attempted to keep part of our deposit.

Communication with Jayne Beard was poor throughout our tenancy. They often failed to return emails, which added unnecessary stress to the moving process. Thankfully, we kept all email correspondence, which proved crucial in challenging their unfair deposit claim.

If you decide to rent through Jayne Beard, I highly recommend documenting everything in emails and keeping all records until the end of your tenancy. This is the only way to protect yourself from their unprofessional and unfair practices.

I would not recommend Jayne Beard to anyone looking for a fair and reliable estate agent.

Akaninyene N.

My family is happy to have rented a property with Jayne Beard. Years have gone by, and we have no regrets. Kirsty has been such a loving person; she cares, listens, and takes timely interventions to ensure the property is in good condition.

Akaninyene Ntuen
84A Midland Road
MK401QH

Benjamin S.

Avoid at all costs. I lived in a property managed by Jayne Beard for about 18 months. During this time a leak from a flat above started and I reported it immediately. The agents showed no interest in helping me, took weeks to reply to emails. The leak continued and developed into a huge patch of mould. I have asthma and stressed to them that this was a health hazard. They kept passing off responsibility saying they had told someone to come look at it but nothing was done for months. The landlord even came round and agreed with me how unacceptable it was. I had to use additional money for heating 24/7 to try as best I could to dry it, I also had to pay full rent price even though I wasn't able to use my kitchen due to it making my asthma bad and ended up leaving after about 6 months of living with the leak and the mould. The lack of responsibility and support they offered was shocking and entirely unacceptable. Avoid this lettings agent if you can, ridiculous and lazy staff who only care about collecting rent money.

Sparkly C.

I have been with Jayne Beard for 10years and my property manager Kirsty has been with me through out. She is fantastic nothing is too much trouble and any issues have always been dealt with promptly and will as little inconvenience to me as possible. Always available and friendly I will miss her dearly. Thank you so much for looking me and my son so well.

dipu S.

I stayed in a flat provided by Jayne Beard Associates for over two years. When it came time to move out, I expected to receive my full deposit back, especially after being a long-term tenant. Instead, they came up with unnecessary reasons to withhold the entire amount.

Naturally, after more than two years of living in the flat, there was some minor wear and tear. However, this is completely normal and should be expected. Yet, they used this as an excuse to take my entire deposit. This is unfair and feels like a scam.

I would strongly advise against using Jayne Beard Associates. Their practices are dishonest and they seem to be exploiting tenants. It is a shame that such a company operates in our area. Avoid them at all costs.

Wioletta N.

Fantastic service while renting a property for 5 years in Bedford. Kirsty was flexible and responded to our needs immediately to fix any issues. Friendly and accommodating, including all of the support staff from Jean Beard in the office especially Ally, who was very kind and friendly while she was inspected a property. Couldn’t recommend highly enough, thank you for everything what you have done so we could feel well comfortable in the rented house. All the best for you guys 👍🙏

Temwa L.

If you want a respectable and rational letting agency please avoid Jayne Beard at all cost…

My family and I were tenants in a property managed by Jayne Beard, we lived in the property for over three years and kept it in good condition (without any call outs or complaints) and had a really positive relationship with the landlord. Unfortunately when it was time to move on, Lisa immediately outright refused to adjust our prospective move day by 2 days even after we gave several weeks notice and despite the fact we have small children. We had to change our move out date as that was the only date our moving team could help however Lisa even threatened to enforce our departure. The landlord was forced to intervene for us and permitted the change of dates that Lisa so aggressively refused. Her behaviour was totally unprofessional and distasteful.

To add insult to injury, once departed - Jayne Beard attempted to swindle over £500 pounds from our deposit with unreasonable requests of deep cleaning and other unwarranted requests. We made it clear that we are not responsible to upgrade the property or leave it in a better state than we found it. At this point we had already paid £200 for an end of tenancy clean before key handover. Thankfully the DPS saw past these odd demands and released our entire deposit to us that Jayne Beard tried to claim.

Attempting to obtain money from people through lies and deceit is incredibly scary and far from professional. Please avoid this agents as a tenant or landlord.

Piotr M.

this agency is a scammer, please avoid renting anything from them. I lived there for two years. Nothing was painted, nothing was done. When I asked for the renovation, they first told me to do it myself at my own expense. Then they agreed that they would do it. When it came to the renovation, they said it would be a decorator there is no time now. In the meantime, mold appeared on the wall in the living room due to leaky old windows. I had to re-tighten them myself. Nothing could be seen through the windows, they were fogged up and not tight. They didn't do anything about the fungus on the wall, I had to live with this thing for over a year. Despite reporting it several times, no one showed up and did nothing. I developed health problems because of these moldy walls. Finally, when I moved out, they stole half of my deposit, using the argument that there is mold on the walls. What a joke. Avoid these scammers.