CATS Limited - Leeds

Jak B.

I had a fantastic experience with CATS Limited, particularly with Nick, who was efficient, professional, and extremely helpful throughout the entire process. My laptop replacement was handled seamlessly, with clear communication and a strong focus on customer service. They accommodated my preferences, including delivery via a premium courier, which provided a precise one-hour delivery window; something I really appreciated. Everything was dealt with smoothly and professionally, making the entire experience stress-free. I would highly recommend CATS Limited and Nick to anyone who requires the services the offer. Five stars!

Chris T.

Have had the 'misfortune' to have to make two separate insurance claims for business equipment, separated by about 18months. Both were significant in value. I cannot praise the response and support I have received from CATS too highly in resolving the claims. On both occasions my claim was dealt with quickly, courteously and professionally. I was made to feel like a very valued client, with the overriding desire of CATS being to get me back to my pre-claim position as quickly as possible. Thank you CATS.

Fiji A.

I cannot thank Mark and the team enough for their outstanding support and efficiency throughout the entire process. From start to finish, everything was handled with exceptional care, clarity, and professionalism.

What really stood out was how effortlessly they made a potentially complex process feel—smooth, stress-free, and genuinely helpful. It’s rare to experience this level of responsiveness and attention to detail.

A heartfelt thank you to Mark and the wider team. Truly a five-star experience!

Flo

If I could give more stars I would. Corrina and Nigel from CATS have literally made my experience. They are both SO lovely and so helpful. The company as a whole are so efficient and work to an extremely high standard. The level of communication are absolutely top notch. I just can't rate them highly enough! Thank you both and the team at CATS for making what could have been and extremely stressful situation (laptop needing to be repaired), very easy and smooth sailing from the get-go. I will absolutely be recommending CATS to whoever I can. Thank you again.

Caroline E.

Daniel dealt with our insurance claim for our son's iPhone 16 from start to finish. The process was very efficient and quick. They collected the phone via Royal Mail, assessed it and returned a brand new one within days. Superb service.

Jonathan M.

Fantastic experience with CATS. Jamie helped get my laptop repair claim processed quickly and effectively. Unfortunately couldn’t be repaired but was provided an excellent replacement speedily. Kept regularly up to date on where claim was at by phone and email. Thanks so much!

Julia B.

A superb company, with great staff. We were contacted very quickly by Nick, after a break in at one of our properties where electrical equipment was damaged beyond repair. The speed of the settlement was helped by Nick's knowledge and efficiency. Thank you so much.

Michael W.

Daniel Donnell was polite, understanding and knowledgeable about all aspects of my unfortunate claim for stolen power tools.
I think AVIVA have done well to use this service who act as an independent assessor. Communications were first class and this chap deserves every penny hes paid.