Sureterm Direct - St. Ives

Address: Lancaster House, Meadow Ln, St. Ives PE27 4ZB, United Kingdom.
Phone: 8001313780.

Specialties: Insurance broker, Auto repair shop, Glass repair service.
Other points of interest: Wheelchair-accessible car park.
Opinions: This company has 9 reviews on Google My Business.
Average opinion: 1.4/5.

📌 Location of Sureterm Direct

Sureterm Direct Lancaster House, Meadow Ln, St. Ives PE27 4ZB, United Kingdom

☎️8001313780

⏰ Open Hours of Sureterm Direct

Monday: 8:30 am–6 pm
Tuesday: 8:30 am–6 pm
Wednesday: 8:30 am–6 pm
Thursday: 8:30 am–6 pm
Friday: 8:30 am–6 pm
Saturday: 8:30 am–4 pm
Sunday: Closed

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Sureterm Direct Overview

Sureterm Direct is a well-established insurance broker located in the United Kingdom. Offering a wide range of services, including insurance, auto repair, and glass repair, they cater to the diverse needs of their clientele. With a commitment to excellence and customer satisfaction, Sureterm Direct has been providing reliable services for many years.

Address: Lancaster House, Meadow Ln, St. Ives PE27 4ZB, United Kingdom

Phone: 8001313780

Specialties: Insurance broker, Auto repair shop, Glass repair service

Other points of interest: Wheelchair-accessible car park

Opinions: This company has 9 reviews on Google My Business.

Average opinion: 1.4/5

The company's location in St. Ives provides easy access for customers seeking their services. With a wheelchair-accessible car park, Sureterm Direct demonstrates its commitment to accommodating all types of customers. However, the average opinion rating of 1.4/5 suggests that there may be room for improvement in terms of customer satisfaction.

In conclusion, Sureterm Direct is a versatile insurance broker that offers additional services such as auto repair and glass repair. While their location and offerings are beneficial, the low average opinion score indicates that there may be aspects of their business that require attention to enhance the customer experience.

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👍 Reviews of Sureterm Direct

deano B.

1/5

absolute con of a company took my deposit then after 5 days tried to force me to pay up front and because i said i could not afford it i had to cancel the policy then i lost out on around £50 for there admin charge
joke of a company and im contacting trading standards.
please people avoid this one
got another£25 back off of insurance company
but still not a grate company

Frank B.

1/5

yes, i'll go with the other review, avoid like the plague! Incompetent communicators at best, or outright bunch of thieves at worst.They have taken the insurance fee from my account, yet sent no policy or cover note.Today 5 Apr. I have received a letter stating that my insurance is cancelled because the reg. no. of my new car is not the same as on the proof of no claims. Well, dipstick, that's because its a new car! They also refer to "previous correspondence and attempts to contact you". Lies! No letters and the phone has not rung. i rang them twice, was left on hold for 5 mins first time, 7 mins second time. Get your insurance elswhere folks. this is bandit country.

Gavin M.

1/5

Avoid like the plague !! 40 minutes on the phone for a lost key claim.... being transferred from one place to another.....finally transferred to a glass repair center ! Put the phone down in a temper and wrote instead.. took 4 months to sort out !!!! ..............NEVER AGAIN !

Tony’s C.

1/5

Terrible customer services. Would advise any one to stay clear. After being on the phone for 29 minutes a customer service answered my call to turn round and say we are busy ring back tomorrow.

Owen E.

1/5

All I want is a copy of my NCB certificate they said they would email it to me and haven't, obviously don't want any more business, terrible customer service.

Saam F.

5/5

I have had no issues. I have 2 cars insured with them.

Nic W.

1/5

DO NOT go with Sureterm, I repeat, DO NOT go with Sureterm.

This is legalized rackateering. It IS a scam.

keith L.

1/5

This company is a SCAM, do not pay them anything, you have been warned