TMP The Mortgage People Ltd - Kettering

Shelley F.

Recommended at a shared ownership show…. Absolute joke of a company! Should have check reviews first but essentially the left hand has no idea what the right is doing. Asking for the same information over and over and over again. 2.5 months in and still no where near a financial assessment. Won’t take calls, just sending repeat requests for information…. Asking for information clearly already on my credit report - I can deal with that but then to be signed off as ‘all documents received’ then to be referred to another handler who just started the whole process again. Life is too short to deal with incompetence on this scale. You can’t see what you have sent as they use a template so no way of reliably proving what you’ve sent especially if you’re working your backside off trying to prove your worth. Brick and mortar just isn’t worth this level of stress. Lost my patience, I’ll prioritise people moving forward. Do not recommend.

Vanessa M.

I want to give a particular thank you to Piyush Sharma, who was extremely helpful with my mortgage. He was attentive, explained everything in great detail, and was always available whenever I reached out.

As a first-time buyer, he made the whole process much easier — I felt well-informed throughout, and he really took charge when a final push was needed.

I would highly recommend him!

Mohammed R.

Absolutely AVOID TMP – The Mortgage People. My experience with them was nothing short of a nightmare. After over three months of wasted time, I was informed that my buyer’s mortgage had been refused twice. Their communication and verification process is extremely poor, leaving you constantly in the dark.
Meanwhile, TMP didn’t seem to care about the impact on me – at least they managed to secure £500 from the buyer, so they didn’t lose a thing. Save yourself the stress and go elsewhere.

Izzie T.

We recently had the pleasure of working with Lisa (Account Manager) and Jaspal (Mortgage Adviser), and we couldn’t be more grateful for their incredible support throughout our mortgage process.

Lisa was absolutely brilliant from start to finish – incredibly informative, approachable, and always happy to help. As soon as our mortgage offer came through, she rang us straight away with the good news. Even though we experienced delays due to issues outside of her or Jaspal’s control, Lisa remained proactive throughout – keeping us in the loop, chasing up third parties on our behalf, and doing everything she could to keep the process moving. Her dedication and communication were second to none.

Jaspal was equally fantastic – always quick to respond to both calls and emails, no matter how many questions we had. He took the time to explain everything clearly and thoroughly, never rushing us and always making sure we understood each step of the process. His knowledge and professionalism really stood out, and he made what could have been a stressful time feel much more manageable.

We honestly can’t thank Lisa and Jaspal enough – their commitment, warmth, and efficiency made a world of difference. If you’re looking for reliable, friendly, and truly dedicated mortgage advisers, you won’t go wrong with this team.

Tolu-temi

10/10 service from Niall and Jasper on my first property purchase. Continuous and speedy communication. Highly recommend, thank you both!

aimee C.

I would NEVER EVER recommend TMP to anyone. I brought my first home through a shared ownership scheme which TMP almost lost me. At first they did a money check on me and told me I could afford an amazing percentage of my property which I was later told (2months into the process) that the percentage I could afford was lower than what they originally said. I started to pay alot of money towards the property as TMP told me everything was fine. I was then told another 2 months in that they couldn't help me anymore as I "couldn't afford it" baring in mind this was 4months into the whole process. The man on the phone was so rude and didn't want to listen to anything I had to say. I was told by my development that I had to find a new mortage broker as everything was taking way too long and if I couldnt they would have to put the property up for sale again. Luckily I was able to find a new mortage broker (who was able to sort everything out within a few days) with a week to spare and have now moved into my new build property. Save the stress and find somewhere else this was an awful first experience.

vitor C.

Thank u so much for ur help guys! The team's availability throughout the entire process, the solutions and assistance provided were always essential to keeping the process running smoothly.

Tom M.

Very poor. Please don't use. They insist on charging you £500 for just putting in an application on a mortgage. and they seem to think it's perfectly fine to charge you this non-refundable fee even if the application is unsuccessful. Charlatans.