iSmash - Bristol Broadmead - Bristol

Address: 72 Broadmead, Bristol BS1 3DR.
Phone: 01172358054.
Website: ismash.com
Specialties: Mobile phone repair shop, Mobile Phone Accessory Shop, Computer repair service, Electronics repair shop, Electronics Retail and Repair Shop.
Other points of interest: On-site services, Wheelchair-accessible entrance, Credit cards, NFC mobile payments.
Opinions: This company has 569 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of iSmash - Bristol Broadmead

iSmash - Bristol Broadmead 72 Broadmead, Bristol BS1 3DR

☎️01172358054

⏰ Open Hours of iSmash - Bristol Broadmead

Monday: 9 am–6 pm
Tuesday: 9 am–6 pm
Wednesday: 9 am–6 pm
Thursday: 9 am–6 pm
Friday: 9 am–6 pm
Saturday: 9 am–6 pm
Sunday: 10 am–5 pm

iSmash - Bristol Broadmead: Your Trusted Tech Repair Solution

For individuals and businesses alike seeking reliable and efficient mobile phone repair and electronics services, iSmash – Bristol Broadmead stands as a premier choice. Located at 72 Broadmead, Bristol BS1 3DR, this established repair shop has garnered a strong reputation for its comprehensive offerings and commitment to customer satisfaction. With a dedicated phone line at 01172358054 and a user-friendly website at ismash.com, accessing their services is straightforward.

Comprehensive Repair Services

iSmash – Bristol Broadmead specializes in a wide range of electronics repair, catering to both mobile devices and computer systems. Their services encompass:

Mobile Phone Repair: They expertly handle repairs for various smartphone models, including popular brands like Pixel, Samsung, iPhone, and more. Common repairs include screen replacements, battery replacements, charging port fixes, and software troubleshooting.
Computer Repair: The team provides diagnostics and repair services for desktop and laptop computers, addressing issues such as hardware malfunctions, software problems, and virus removal.
Electronics Repair: Beyond mobile phones and computers, iSmash also repairs a broad spectrum of electronic devices, such as tablets, smartwatches, gaming consoles, and audio equipment.
Electronics Retail: Customers can also browse and purchase a selection of mobile phone accessories, including cases, screen protectors, chargers, and headphones.

Notably, the company demonstrated a significant capability in addressing warranty issues, as evidenced by a customer testimonial highlighting a successful resolution under Google's warranty for a Pixel 7a battery replacement. This suggests a robust understanding of manufacturer policies and a proactive approach to customer support.

Location and Accessibility

Situated in the heart of Bristol, at 72 Broadmead, BS1 3DR, iSmash – Bristol Broadmead is easily accessible. The shop’s central location makes it convenient for residents and businesses in the surrounding area. The facility is designed with accessibility in mind, boasting a wheelchair-accessible entrance, ensuring that individuals with mobility limitations can comfortably access the services offered.

Payment and Convenience

To further enhance customer convenience, iSmash accepts various forms of payment, including credit cards and NFC mobile payments. This flexibility allows for seamless transactions and caters to diverse customer preferences. Furthermore, the shop offers on-site services, minimizing the need for customers to transport their devices, saving them valuable time and effort.

Positive Customer Feedback – A Strong Foundation

The company’s commitment to quality and customer service is clearly reflected in its considerable number of Google My Business reviews – a total of 569, showcasing a consistently high level of satisfaction among its clientele. The average opinion of 4.6/5 speaks volumes about the positive experiences customers have had at iSmash – Bristol Broadmead. While specific details from individual reviews aren't repeated here, the overall sentiment points to professionalism, efficiency, and a genuine dedication to resolving customer issues effectively. The ability to walk in for a battery replacement on a Pixel 7a, receiving the service within a few hours, underscores their operational agility and responsiveness.

In essence, iSmash – Bristol Broadmead presents itself as a dependable and customer-focused provider of mobile phone repair, computer repair, and a range of electronics services. Their strategic location, convenient payment options, and accessible facilities, combined with a strong emphasis on quality workmanship, make them a valuable resource for anyone in need of tech support.

👍 Reviews of iSmash - Bristol Broadmead

Robert S.

5/5

Walked in (no appointment) battery replacement for a pixel 7a. Team were great and it was ready to pick up a few hours later. They even sorted it all out for me under Google's warranty.

Darren I.

1/5

If I could leave 0 stars , I would. Terrible service by the two men running the shop. On a Saturday with a time arranged repair to replace a Google phone battery, they changed the appointment time 3 times and told me it would take 2 hours. Fair enough, but they actually took nearly 6 hours. The repair was only undertaken while there was no customers in the actual shop , as the repairman also works at the till.
I was told I can't have a receipt, and only have a 90 day warranty on the repair. But without a receipt, I don't have any confidence they will entertain a verbal warranty. Avoid this shitshow of a business at all costs.
Trust me........... GO ELSEWHERE.
Add in the cost of having to pay the £9.00 low emissions zone and the parking costs of £3.00 per hour at Cabot Circus

Charlie P.

5/5

I dropped my phone off early for a battery replacement on 5.2.25. They told me I could collect it 4 hours later. My phone is so old, I don't have any paperwork. Luckily the battery replacement was still covered under warranty. Friendly staff. Very helpful. Thank you.

Cher B.

5/5

I'm really pleased with my first experience at iSmash. I was able to book an appointment on the same day of repair, go to the store, and collect my phone within 2 - 3hrs, so it's definitely worth the money. My screen is looking brand new! They do ask for your phone password, which I didn't question at the time. But I did Google this and they need it to check your phone is running well after the repair, so that makes sense!

I would definitely come back here, and they've just emailed me a £20 repairs voucher that's redeemable for a year.

Su-Min L.

5/5

I was having problems with my Pixel 8 with intermittent green screen. The guys were able to sort out the problem within an hour and replace my faulty screen under warranty no less. They also kindly cleaned the phone and USB port.

Saad was excellent. I didn't get his colleagues name but he was also very efficient at booking me in and helping me to get sorted.

Benjamin G.

5/5

Athulya was very helpful.

Even though she was very busy she helped me fit my new screen protector and case for S25 Ultra.

Service with a SMILE 😃 🙏🏽🙌🏾

Thanks

Steven K.

5/5

My Google Pixel 8 developed a common screen fault which needed to be repaired under warranty. My two closest repair centres are both in the Broadmead/Cabot Circus Area.

I initially booked an appointment online with another repair centre who offered repairs within two hours. When I arrived, I was told that that earliest would be six hours, but that it could take anywhere up to fourty-eight hours! I politely declined and said that I would try the other repair centre - the salesperson said that they were not aware of any other authorised Google repair centres in the area, and that they would get phones sent to them from other stores around Bristol to fix.

I went to iSmash just up the road and although I did not book an appointment online, they were able to take my phone in for repair straight away and said that it would be completed within the hour. As promised, I received an email a few minutes before the scheduled pick up time to let me know that the phone was ready. A very quick and easy process and I would not hesitate to recommend iSmash to others in the same position. The phone is working perfectly and both people that served me were polite and helpful.

Thank you!

Jenson

1/5

I had my phone screen repaired at iSmash in August, and it’s been an absolute nightmare ever since. By September, the screen stopped working for no reason, so I took it back to get it fixed under warranty. While they repaired the screen, the volume buttons stopped working. I had to go back yet again to get that sorted, only for the phone signal to stop working afterward. Once they "fixed" that, the screen failed again.

In total, I had to return to iSmash around 7 or 8 times, and each time, something broke. This entire ordeal has been a complete waste of time and money. I’ve lost countless hours dealing with their poor-quality repairs. Save yourself the hassle and go elsewhere.