Lloyds Bank - Surrey

Lloyds Bank, situated at 64 High Street in Epsom, Surrey KT19 8AT, United Kingdom, is a banking institution that has been serving the local community for many years. The branch, part of the extensive Lloyds Bank network, offers a wide range of financial services to cater to the diverse needs of its customers.

• Current Accounts: Manage day-to-day finances with a variety of current accounts designed for different needs.
• Credit Cards: Choose from a range of credit cards, including rewards, purchase, and balance transfer options.
• Loans and Credit: Explore personal loans, car finance, and other credit options to suit individual circumstances.
• Mortgages: Get expert advice on mortgages, from first-time buyers to home movers and remortgages.
• Savings and Investments: Save for the future or invest wisely with a choice of savings accounts, ISAs, and investment products.
• Pensions and Retirement Planning: Plan for retirement with pensions, annuities, and drawdown products.
• Insurance: Protect what matters most with home, life, car, and pet insurance policies.
• Banking Online: Access a wide range of banking services online, including account management, transfers, and bill payments.

The Lloyds Bank branch in Epsom is conveniently located on the High Street, surrounded by various shops, restaurants, and other amenities. The branch is easily accessible by public transport, with Epsom railway station just a short walk away. Additionally, there is on-street parking available nearby. The branch is wheelchair-accessible, with a dedicated entrance for customers with mobility impairments.

- Historic Building: The branch is housed in a beautiful, historic building that has been thoughtfully restored to maintain its original charm while offering modern banking facilities.
- ATM: The branch is equipped with an ATM, providing 24/7 cash withdrawal services.
- LGBTQ+ Friendly: Lloyds Bank is committed to creating an inclusive environment, and this branch is proud to be LGBTQ+ friendly.

- Opening Hours: Monday to Friday, 9:00 AM to 5:00 PM; Saturday, 9:00 AM to 1:00 PM; Sunday, Closed.
- Contact: Phone: 3456021997; Website: branches.lloydsbank.com
- Events: The branch occasionally hosts financial education events, such as the upcoming 'First-Time Buyer Workshop' on February 13, 2026, at 10:30 AM.

With an average rating of 3.8/5 on Google My Business, customers have praised Lloyds Bank Epsom for:
- Friendly and helpful staff who go above and beyond to assist customers.
- Easy access and a convenient location in the heart of Epsom.
- Modern facilities within a historic building, providing a pleasant banking environment.
- Efficient service, with customers appreciating the speed and convenience of branch transactions.

Lloyds Bank Epsom offers a comprehensive range of financial services, delivered with a commitment to customer service and accessibility. With its convenient location, historic charm, and modern facilities, this branch is a valued part of the local community.

👍 Reviews of Lloyds Bank

Andrew B.

1/5

Whilst I don't have a current account with Lloyds, I do occasionally use the ATMs outside the Epsom branch. However, the dirt and grime on the ATM keypads is absolutely disgusting and quite possibly a health-hazzard. I don't believe they have been cleaned in months. I sense a lack of pride and responsibility within the branch management. A disgrace!

Doug M.

1/5

An understaffed shambles! Have been lucky enough to avoid the need to visit for many years. I opened my business account here and it's still held at this Branch. I needed a letter to secure an overseas order. I got in the "queue" for the help desk, but predictably with only one desk open, one difficult enquiry tied it up for the foreseeable future. Still not even at the front of the line for help and parking about to expire, I spoke to a lady at the teller desk who had been trying to help the help desk, thus it appeared she was the senior person. She point blank refused to help or hear my requirements, for business you go to the business centre apparently. Well that's fine but surely under any circumstances it shouldn't take me 30 plus minutes to get to that stage?
I'm sure there's excellent and helpful staff here but this was a thoroughly unnecessary unpleasant experience.

Michael C.

3/5

Longer than normal waiting. The staff was very helpful to customers with disabilities. Very good to see. Branch will now close on Fridays

Chris P.

1/5

Poor level of customer service , inadequate number of staff available to attend to customers .nothing professional looking about a member of staff drinking coffee /tea whilst attending to a customer .the staff looked so uninterested and it was only 10 am in the morning .will we miss this branch should it close ?perhaps not .unacceptable to have to wait twenty minutes to be served .time to change banks .......

Mon W.

5/5

The best customer service from start to finish. Everyone is so helpful and kind. I had an appointment with Yann about my account and received great guidance! Would highly recommend booking an appointment if you want to try and get your finances in order. No judgement and will definitely book again for a follow up. All in all, best Lloyds Bank branch i’ve come across.

CJ H.

1/5

Constant long queues, understaffed and unhelpful. Terrible service every time I visit even being told “no” when asking for help, despite the machines never ever working. Go and use the Banstead branch - so much more helpful and friendlier staff.

Terry C.

5/5

Visited today, Tuesday and was very pleased with service. Lee was extremely helpful and polite.

Paul S.

5/5

Fantastic branch and very friendly staff! Always ready to help, couldn’t wish for any better from your local Lloyds bank, 5 star experience all the way 👍🏻