bp - Epsom

Introduction

Welcome to BP Dorking Road, your local haven for all your fuel and convenience needs, situated at 1 Dorking Road in the heart of Epsom, United Kingdom. This bustling service station, operated by the renowned BP brand, is more than just a gas station; it's a one-stop shop designed to make your life easier and more convenient. Let's delve into the details of this establishment, exploring its main services, location, unique features, and practical information, while also highlighting the positive aspects noted by its customers.

Main Services

BP Dorking Road offers a wide array of services to cater to the diverse needs of its customers. Here's a list of its key services:

• Fuel Services: The station offers a variety of fuel options, including both petrol and diesel, with options for full service fueling.
• Cafe: Enjoy a quick bite or a hot drink at the on-site cafe, perfect for refueling yourself after a long drive or a busy day.
• Supermarket: Stock up on essentials or treat yourself to some snacks with the convenient supermarket located within the station.
• ATM: Access cash quickly and easily with the on-site ATM, accepting a variety of cards and mobile payments.
• Car Wash: Keep your vehicle looking its best with the car wash services available at this BP station.
• Propane Exchange: For those who rely on propane for their vehicles or appliances, the station offers a propane exchange service.
• Air Pump: Inflate your tires to the perfect pressure with the air pump available on-site.

Location and Access

BP Dorking Road is strategically located at 1 Dorking Road, Epsom KT18 7JW, United Kingdom, making it easily accessible from various points in the surrounding area. The station is situated in the Woodcote neighborhood of Epsom, just off the A24 Dorking Road, providing convenient access for both local residents and passing motorists.

For those relying on public transportation, the nearest bus stop is 'Woodcote Green' (Stop F), which is just a short walk away from the station. The service station also offers ample free parking space for customers, ensuring a hassle-free experience for all visitors.

Featured Characteristics

BP Dorking Road stands out not only for its comprehensive range of services but also for its unique features that set it apart from other service stations. Some of these notable features include:

• BPme Rewards: BPme is BP's loyalty program, allowing customers to earn points on their fuel purchases and redeem them for money off future purchases. The station supports BPme, making it easy for customers to collect and spend their rewards.
• 24/7 Availability: The service station is open around the clock, ensuring that customers can access its services at any time of the day or night.
• Free Wi-Fi: BP Dorking Road offers free Wi-Fi to its customers, allowing them to stay connected while they refuel or enjoy a bite to eat.
• Electric Vehicle (EV) Charging: The station caters to the growing number of electric vehicle owners by offering EV charging points, making it easier for them to recharge on the go.

Practical Information

To ensure a smooth and enjoyable experience at BP Dorking Road, here's some practical information that customers may find useful:

• Contact Information:
  • Address: 1 Dorking Rd, Epsom KT18 7JW, United Kingdom
  • Phone: 1372743335
  • Website: map.bp.com
• Payment Methods: The station accepts a variety of payment methods, including cash, credit cards, debit cards, and NFC mobile payments.
• Accessibility: BP Dorking Road is wheelchair accessible, with designated parking spaces and easy access to all services.

Positive Aspects from Reviews

With an average rating of 3.1/5 from 32 reviews on Google My Business, BP Dorking Road has received numerous positive comments from its customers. Some of the most frequently praised aspects include:

• Competitive Pricing: Many customers appreciate the reasonable fuel prices offered at the station, with one reviewer mentioning, "I've always had a great experience there - reasonable fuel price."
• Cleanliness and Well-maintained Premises: Several customers have commended the station's cleanliness and well-maintained facilities, making their visits more enjoyable.
• Convenient Location: The station's convenient location, just off the A24, is another aspect that customers frequently mention, as it makes refueling and grabbing essentials quick and easy.
• Attentive Staff: Some customers have praised the helpful and friendly staff at BP Dorking Road, noting that their polite and efficient service contributes to a positive overall experience.

In conclusion, BP Dorking Road is more than just a service station; it's a convenient and comprehensive one-stop shop for all your fuel and convenience needs. With its extensive range of services, unique features, and positive customer reviews, it's easy to see why this BP location is a popular choice for both local residents and passing motorists. Whether you're looking to refuel your vehicle, grab a bite to eat, or stock up on essentials, BP Dorking Road has everything you need to make your day a little bit easier.

👍 Reviews of bp

Joe Y.

5/5

I realised today that, after using this place 50 times over 3 years, that I've always had a great experience there - reasonable fuel price, good air con, lots of stock, never out of fuel, always a reduced deal, friendly staff, no queues. A*!!!

Andy W.

4/5

When it first opened a few years back they used to overcharge me every other visit and I would have given them 2 stars, but they’ve sorted that out and now I’m glad it’s round the corner, it’s a useful place to get emergency groceries now that traditional corner shops are a thing of the past.

Those cut price yellow stickers on a Sunday night are always welcome to counteract the typical petrol station overpricing, but other than that it’s decent these days.

Steve I.

5/5

This is not just any petrol station... this is an M&S petrol station! I'm so funny! Hahaha hahaha...

Jay A.

1/5

Visited 3 times in 3 weeks.
First occasion payed with a 10 pound note to the Asian lady behind the till. She took a long time to sort my change. Checked my change when I returned home to find that I had been short changed by 70p.
Second occasion bought a few items on my debit card for dinner. Served by the same woman. Was in a rush so just tapped and carried on my travels. Was overcharged by 50p.
Third occasion same cashier. Calculated the price of the goods a few times before going to the till to make sure. All items were price marked. Yet she attempted to overcharge me by 80p Too many times to be a coincidence or mistake now. I sincerely hope I’m the only one she has tried this with!! Stealing off of the customers is disgusting no matter the amount!!!

Abdul R. S.

1/5

I’m a regular customer at the above station but I was disgusted today by the service and attitude I have received from here.
I have asked for a cup of coffee and I had to wait for a while because there was one serving cashier and making coffee.
After a while he came and made the coffee I noticed hair inside the lid when I asked the guy to make another coffee once I showed him the hair he quickly removed it and blatantly told me there is no hair.
As I insisted he then showed me attitude by not only saying sorry but behaved in a manner I’m the one to blame rather than taking responsibility.
Please retrain your staff to have better manners and customer service.

Nina O.

4/5

New staff Oscar & Monika are a much-needed delight & breath of fresh air to this place. God knows we deserve decent customer service with the amount of money we spend here on fuel, booze & food! They’re so friendly & actually help pack your food rather than just hand you the plastic bag & grunt like the older members of staff. Give them a raise please, the others can learn a lot from them :o)

Nicholas G. Z. B.

1/5

This petrol station is always closed when I drive past at 21:50 every weekday night, never open until 22:00 and is very inconvenient. I tried to buy some food at 21:50 tonight but all the shutters were down, covering all the food. What is the point of advertising that you are open until 10 p.m.? I am better off shopping at a petrol station with a Waitrose shop.

Nicola H.

1/5

Not impressed with this garage/BP. They don’t have a customer toilet and are located in a busy area. I had 45mins of my journey left sitting in stand still traffic and I even begged to use their staff toilet and they said no because they would get in trouble. I work in retail, in a store that has no customer toilet and if asked to use staff toilet we let them as is written in the policy. I don’t understand why this is not the same here. Usually garages are pit stops for fuelling, snacks and refreshments as well as to relieve yourself. Instead she told me to leave my car there and go across a busy road to a pub to use their toilet and they didn’t even have road access since they are part of the premier inn premises, so I had to walk round the back and thro the car park! This was the BP Dorking road Epsom!