ABAX UK Ltd - Peterborough

Oscar H.

Very happy with the service ABAX have provided us since we started using there services. Our account managers have helped us through every step of the process, helping us overcome challenges with installation (not all modern cars make self install easy). ABAX have helped us resolve any issues like this with helpful guides or talking us through install should a problem arise. On the rare occasion we have a technical issue, they have been fast on a resolution which is invaluable. They have been efficient and quick to respond/ assist which has made the whole process of moving our fleet over to them pain free.

Peter R.

Please stay away from this company I have been with them for 3 years and due to circumstances that I can not change I told them that I don’t want to renew another years subscription they said they don’t care I should have given them 3 months notice to cancel, I don’t want to leave my family with an outstanding debt so I have paid the invoice. Also if you ever want to get in touch with customer services that is impossible after try for several months to speak to them I got through to a nice chap in Sweden or Norway and he told me he couldn’t get hold of anyone in the uk but he has emailed the uk to ring me the next day that was 2 months ago still got no response, please stay away from ABax and find someone else

Ian A.

ABAX's service is a lifesaver, having helped us locate missing products more times than I can count. The system is helpful and the interface is easy to navigate. They have many options with their trackers, and although we only have used 3, they've all done the job well.

We have 100s of trackers under ABAX, so what could be a very complicated process is made very easy by Colin, who's always available to lend a helping hand. Not only does he respond quickly to any query, but he's also prepared to go away and do a little digging for an answer to some of the more difficult questions/requests.

Diligent and dependable, I'm very grateful to have Colin, and ABAX, helping us out.

Braden S.

Archway Green engaged with ABAX in 2024 in view of getting better control of assets and equipment, particularly many smaller power tools which are company assets but spread across many vans and geographical areas using the mini system. The system works well, and has helped us recently recover £30k of stolen assets the next day.

Emma B.

Abax, is a great product to have onboard to help ensure we protect our valuable assets and to ensure our drivers safety. The product helps provide up to date data and environment reporting to help us ensure we are driving safer, smarter and cleaner.

Joseph

Possibly the worst tracking providers there is out there, the most disgusting and rude staff and the unlimited issues we received with the units was relentless. There was zero help from the customer care team team and we was left with trackers that just didn’t update or work efficiently. The app was awful and we couldn’t get onto live tracking nor anything els on the app worked either. I guess you pay for what you get. This is awful, everything about it. From the moment I was completely harassed by a sales man in the initial stages singing and dancing about how great they are, completely fell into this one! He even guilt tripped me into setting up an account due to him really needing the commission. They ring you every day and bombard you until you sign up! The moment we installed these, I had big issues telling me my kit was on another road when it was in my garage all along, it just never corrected or updated so therefor it’s completely doing the opposite of what I needed it to do.

There awful.
Stay clear.

Olly G.

Genuinely appalling company, after paying for their services for 4 years they’re pulling out small print and refusing to end our contract despite the reason being they’re unable to accommodate our business needs. (They don’t do cameras)

Rude and incompetent staff with pushy and unpleasant sales. To add insult to injury our insurance company doesn’t recognise their trackers as good enough to have any affect on our premiums, something we were assured they would.

I would strongly advise you stay well clear of them, another company that prey on small businesses through complex and completely unfair terms and conditions.

Nigel N.

Been with ABAX for over a year. Was told the contract goes to monthly after the 12 month contract. Wanted to leave as this company and brand trackers as there're not recognised or accepted on any insurance plant or vehicle insurance policies. (I have a few polices and this is across all !) I politely asked to cancel due to this reason and given response emails of just there contract terms saying it’s auto renewal and I had no information given prior about this. ABAX response has been poor that has left me feeling disappointed and not valued as a customer. I would not recommend and feel this review should give caution to all companies looking to use ABAX trackers in the uk for plant hire , vehicles , vans or lorries including builders tools.