Aspray (Central & West London) - Wembley

Gbz

I had the pleasure of working with Aspray to handle my home insurance claim following a water leak in my bathroom which affected the kitchen too. I honestly couldn’t be more impressed with the service I received. From the moment Joe came in to assess the extent of the damage to the moment I received a final settlement figure, the team were exceptionally professional, communicative, and genuinely committed to fighting my case to the absolute max.

Palak and the whole team kept me fully informed throughout the entire process, explaining everything clearly and making what could have been a very stressful situation feel completely under control. They didn’t just process the claim — they advocated on my behalf, ensuring I got the settlement I deserved.

If you're dealing with a home insurance issue and want a team that will really go to bat for you, Aspray is who you want on your side. I personally highly recommended them!

Rodney J.

Following a fire at our London flat Audrey & Staff stayed with us for nearly two years dealing with very difficult tenants & even more difficult insurers. Always professional & responsive. Renovation work by their contractor of good standard & most helpful with extras out with the insurance claim.
Highly recommended.

Jennie F.

Extremely professional team from site to office. Great communication from beginning to end. They made what could have been a very stressful time much easier to navigate. Professional workmanship and quality. Very pleased I went with Aspray.

Aimee W.

Aspray provided great support during my insurance claim for a leak in my bathroom that required extensive remediation works. They negotiated with the insurers, keeping my best interests in mind, and organised the builders too. Highly recommend Audrey, Keelan and the Aspray team to take away some of the stress of the insurance process.

Siobhan P.

I will be truly honest and say that initally I didn't trust the process. How wrong I was! Keelan and Audrey are a fantastic team and remained professional throughtout the whole claim.

The insurance company wanted to offer us a fixed sum but Audrey and Keelan managed to triple our final settlement. They are both extremely patient and provide the knowledge and expertise to guide you through what is ultimately a miserable experience.

They work very hard for their fee and it is wholly merited.

I would and will recommend their services to anyone who needs a reasurring and extremely competent team to faciliate their insurance claim process.

Thank you and keep up the excellent work Audrey and keelan.

Andrew Z.

I feel lucky I found these guys - they found me with 2 unfortunate water escape claims helping with every step of the process inclding the negotiations with the insurance loss adjustors and deciphering the policy small print. Dealing with a destructive event at your property is painful but Joe, Palak and Audrey helped restore my flat back to its original condition and took the stress out of dealings with the insurance companies. Highly recommended!

Henry B.

My wife Sally and I are absolutely delighted with the work of Aspray in dealing with a water leakage related claim from start to finish.

We have been in this house for 35 years and I can safely say that we have never had such a good team working for us as Aspray. The workmen have been professionally perfect, hardworking, tidy, very polite and respectful of the property.

The Aspray headquarters team have very successfully taken ally the pain out of this unfortunate water related claim acting with great skill and efficiency .

V

B R.

The team at Aspray have been top notch. The service was impeccable from start to finish. They completed my job to the highest standard and with consideration for all my needs. I would highly recommend them.