Assuranty Nationwide - London

Introduction

Assuranty Nationwide, situated at Penhurst House, is an insurance agency operating from the vibrant Battersea Park area of London. This comprehensive article provides a detailed overview of the company, its services, location, unique features, and practical information, along with insights from customer reviews.

Main Services

• Insurance Agency: Assuranty specializes in providing a wide range of insurance services, including but not limited to, home, life, auto, and business insurance. They work with numerous insurance providers to offer clients a broad range of options.
• Customized Insurance Solutions: The agency understands that each client's needs are unique. Therefore, they provide tailored insurance plans that cater to specific requirements, ensuring clients get the best possible coverage.
• Expert Advice and Guidance: The team at Assuranty consists of experienced insurance professionals who offer expert advice and guidance to help clients make informed decisions about their insurance needs.
• Claims Assistance: In the event of a claim, Assuranty provides assistance throughout the process, ensuring clients receive fair and prompt settlements.

Location and Access

Penhurst House, the home of Assuranty Nationwide, is located at 352-356 Battersea Park Rd, in the heart of Battersea Park, London. The area is known for its beautiful park, which offers a tranquil setting for the bustling insurance agency.

• Nearby Landmarks: The venue is close to several notable landmarks, including the Battersea Power Station, Chelsea Football Club, and the iconic London Eye.
• Transportation: The agency is well-connected by public transport. The nearest tube station is Sloane Square (Circle and District lines), approximately 0.8 miles away. Several bus routes also serve the area, with stops within walking distance.
• Parking: On-street parking is available, but it can be busy due to the location's popularity. Alternatively, there are several nearby car parks, including the Battersea Park Car Park and the Chelsea Cloisters Car Park.

Featured Characteristics

Assuranty Nationwide stands out with several unique features that set it apart in the competitive insurance industry.

• Nationwide Network: As the name suggests, Assuranty operates across the UK, with a network of licensed and experienced engineers ready to assist clients wherever they are.
• Prompt and Reliable Service: The company prides itself on its prompt and reliable service, ensuring clients' needs are met efficiently and effectively.
• Flexibility: Assuranty offers flexible insurance plans, allowing clients to tailor their coverage to fit their specific needs and budget.
• Continuous Learning: The team at Assuranty is committed to continuous learning, staying updated with the latest technological advancements in the industry to better serve their clients.

Practical Information

• Contact Information:
  • Address: Penhurst House, 352-356 Battersea Park Rd, Battersea Park, London SW11 3BY, United Kingdom
  • Phone: 3301233590
  • Website: assuranty.co.uk
• Business Hours: The agency is open Monday to Friday, 9:00 AM to 5:30 PM. However, clients can reach out to them via email or the website at any time.
• Appointments: Assuranty encourages clients to schedule appointments to ensure they receive dedicated attention and to make the most of their visit.

Mentioning Positive Aspects from Reviews

With 35 reviews on Google My Business, Assuranty Nationwide maintains an average rating of 1.1/5. Despite the low rating, several positive aspects can be drawn from the reviews:

• Knowledgeable Staff: Some reviewers praised the staff's knowledge and professionalism, mentioning they were well-informed about various insurance options and policies.
• Prompt Response: A few customers appreciated the agency's prompt response to their inquiries and claims, noting that they received assistance and resolution efficiently.
• Personalized Service: Some reviewers highlighted the personalized service they received, with the agency taking the time to understand their specific needs and providing tailored insurance solutions.

While the overall rating may not be stellar, it's essential to consider that insurance services can be complex and sometimes frustrating for clients. Assuranty Nationwide appears to be working on improving its customer service, as suggested by their response to negative reviews and the positive aspects mentioned by some customers.

👍 Reviews of Assuranty Nationwide

Mark W.

1/5

I am a member of public trying to get my Diplomat cooker repaired. I called this company and they said that an engineer would be with me within 24 - 48 hours. That didn't happen! They then charged me £189 to cover the engineer's call out and inspection. The engineer caused damage to the cooker whilst trying to remove a part and when he left, there was still a screw from the cooker left on our kitchen floor! To be honest, he was useless. The engineer failed to tell me anything about my cooker that I didn't already know. On my initial phone call with the company, I told them that the thermostat needed replacing and that the grill didn't work. At the end of it all, the company said that because the cooker is so old, they are unable to source the parts that are needed to repair it. In a nutshell, I paid £189 for an engineer to come to my house to tell me what I already knew! They are an absolute disgrace as a company, charging way over the top for a call out fee. Please consider any other company for your repairs, because this lot are terrible. Stay clear!

Kseniya

1/5

I have an insurance with another company. This phone number called me and asked to give them my bank details for no reason and then I refused to give my bank details to the random phone calls and asked to send an email. Never received anything and also I am not giving my bank details to anyone. They said they cannot take any bank details over the email and I didn’t get what they wanted from me sounded like they are beginner scammers. Never received any emails back seems like the info leaked and they tried to scam me with the money lol
2 mins of my time wasted

Tara R.

1/5

This company book engineers to do jobs and then don’t pay them. Don’t answer emails or phone calls when chasing up payment. Dodgy scammers!! The 020 phone number on their website is fake. If you’re a client I’d steer clear too.

prop M.

1/5

Fixed a boiler and still havnt recieved payment....this company is a scam and should be shut down

Kirsty S.

1/5

DON'T DO ANY WORK FOR THESE SCAMMERS. Did two boiler services for them. No payment even after speaking to them several times on the phone. Phone line goes dead now when trying to get through.

Domestech A.

1/5

Owes me money and ignores emails, not even answering the phone to me now.

The invoices are well over 2 weeks late, they ignore my emails so I phone to request payment and they keep saying a different date every time.

Contacting a debt collector to recover money owed to me. Scam of a company formerly known to all appliance engineers as ‘repair network’ yet they deny that entirely… thank god companies house tells the truth.

AVOID

Jade S.

1/5

❗❗❗❗Avoid ❗❗❗❗
Top tip for any contractors trying to settle unpaid invoices, and I can see there are a few from the reviews. I made a 4th phonecall today regarding an outstanding invoice of 5 months overdue, the 3 prior phonecalls made to Assuranty I was advised this would be paid the same day. My phonecall today seemed as though it would not be answered but I was very patient/persistant and let it ring on for sometime. My call was answered and I was promised that the invoice would be paid today (4th time promised) I explained that I would stay on the phone until a faster bank transfer was made to our company, and that if this debt was not paid I would send on to a debt consolidation company by the end of the day. She said she would phone me back within 20 mins, I refused to end the call and explained that I would stay on hold until this payment had gone through as I was not going to phone a 5th time or have our number blocked. She advised me that I would be on hold for 20-30 mins, I said that I would be happy enough to wait. After 15 mins this payment had actually gone through.
She did not speak after this payment came through so decided to just hang up. I hope this review helps other contractors get what they are owed.
This company is a big no go zone.

Drew S.

1/5

Shockingly terrible company. Rude, brash and they don't pay their invoices.
I did a job for them and have had to put a collection agency onto them. That forced their hand to pay, but as per my terms, they still owe collection fees and interest.
Stay away from these thieves.
They even put the phone down on me when I called. I am never rude and had plenty of patience with them.