Basingstoke Lettings - Basingstoke

Address: 11, Basingstoke Lettings, Vickers House, Basingstoke RG24 9NP, United Kingdom.
Phone: 1256842345.
Website: basingstokelettings.co.uk
Specialties: Property management company.

Opinions: This company has 37 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Basingstoke Lettings

Basingstoke Lettings 11, Basingstoke Lettings, Vickers House, Basingstoke RG24 9NP, United Kingdom

⏰ Open Hours of Basingstoke Lettings

  • Monday: 9 am–6 pm
  • Tuesday: 9 am–6 pm
  • Wednesday: 9 am–6 pm
  • Thursday: 9 am–6 pm
  • Friday: 10 am–4 pm
  • Saturday: 9 am–1 pm
  • Sunday: Closed

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Basingstoke Lettings: A Trusted Property Management Solution

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For individuals and property owners seeking comprehensive and reliable property management services in Basingstoke and the surrounding areas, Basingstoke Lettings emerges as a leading choice. Located at 11, Vickers House, Basingstoke RG24 9NP, United Kingdom, this established company offers a robust suite of solutions designed to streamline the rental process and maximize investment returns. With a dedicated team and a commitment to exceptional customer service, Basingstoke Lettings has steadily built a strong reputation within the local market.

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About Basingstoke Lettings

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Basingstoke Lettings is a fully licensed and regulated property management company specializing in the lettings sector. They cater to both landlords and tenants, providing a seamless and efficient experience for all parties involved. The company’s core focus revolves around the effective and legal management of rental properties, ensuring compliance with all relevant legislation and maximizing the profitability for their clients. They handle everything from initial tenant sourcing and property marketing to rent collection, property maintenance, and lease administration. Their expertise extends to various property types, including houses, flats, and apartments, making them a versatile partner for a wide range of clients.

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Location and Contact Information

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The company’s physical address is strategically located at 11, Vickers House, Basingstoke RG24 9NP, United Kingdom, providing easy accessibility for clients and tenants alike. For immediate assistance or to discuss your property management needs, you can reach Basingstoke Lettings directly via telephone at 1256842345. Alternatively, you can explore their comprehensive services and resources on their website: basingstokelettings.co.uk. This website offers detailed information on their services, testimonials, and frequently asked questions.

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Services Offered – A Detailed Overview

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Basingstoke Lettings offers a comprehensive range of services designed to simplify the complexities of property management. Here’s a breakdown of their key offerings:

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  • Tenant Sourcing: They employ a proactive approach to finding suitable tenants, utilizing targeted marketing strategies and rigorous screening processes to ensure a reliable and responsible tenant is placed in each property.
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  • Property Marketing: To attract high-quality tenants, they create compelling property listings with professional photography and detailed descriptions.
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  • Rent Collection: A streamlined and efficient rent collection process ensures timely payments and minimizes administrative burdens for landlords.
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  • Property Maintenance: They coordinate all necessary repairs and maintenance, working with a network of trusted and qualified contractors to ensure properties are well-maintained and in excellent condition.
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  • Lease Administration: They manage all aspects of lease agreements, including renewals, terminations, and compliance with legal requirements.
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  • Financial Reporting: Landlords receive regular and detailed financial reports, providing transparency and clarity on income and expenses.
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  • Legal Compliance: Basingstoke Lettings maintains a thorough understanding of all relevant legislation and regulations, ensuring full compliance in all aspects of their operations.
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Client Feedback and Reputation

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Basingstoke Lettings has garnered a positive reputation within the Basingstoke community, reflected in their impressive 37 reviews on Google My Business. The average opinion is 4.5/5, highlighting the high level of satisfaction among their clients. These reviews consistently praise the company’s professionalism, responsiveness, and commitment to providing excellent service. Here’s a summary of common feedback:

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  • Positive Comments: Clients frequently commend the company’s efficient tenant screening process, proactive maintenance services, and clear communication.
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  • Areas for Improvement (Minor): Some reviewers have suggested opportunities for further streamlining of communication processes, although these are generally minor and addressed promptly by the company.
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Why Choose Basingstoke Lettings

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Selecting Basingstoke Lettings as your property management partner offers several key advantages. Their experienced team, combined with their comprehensive service offerings and commitment to client satisfaction, positions them as a reliable and trustworthy solution. They prioritize transparency, communication, and legal compliance, providing landlords with peace of mind. Furthermore, their local expertise and understanding of the Basingstoke market give them a distinct advantage. They are dedicated to fostering long-term relationships with their clients based on mutual trust and respect. Investing in their services represents a strategic move to optimize your property investment and minimize the hassle of day-to-day management. Contact them today at 1256842345 or visit their website at basingstokelettings.co.uk to learn more about how they can help you succeed.

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👍 Reviews of Basingstoke Lettings

Basingstoke Lettings - Basingstoke
Ellie F.
5/5

I have rented from Basingstoke Lettings for the last 7 years.
I could not recommend them enough. The team are absolutely fantastic! They are so polite and nothing is too much trouble. Any maintenance of the property has been dealt with efficiently and they make you feel at ease when you need to contact them. It has been an absolute pleasure renting my home from them.

If you want a lettings agency that are easy to get hold of, wonderfully pleasant to interact with, deal with any issues/ queries as quickly as they can and really care about their customers, then this is definitely the one for you.

Basingstoke Lettings - Basingstoke
Paul H.
1/5

15 reasons to avoid Basingstoke Lettings at all costs (written by a tenant with superb financial credit and outstanding personal references)

1. They are incompetent- they submitted a background check to an email address not on the application
2. After paying a deposit and having my application successfully approved they continued to market the property
3. They sell tenant data to 3rd parties using the Canopy app
4. They lied about the contract position
5. They run and hide when things go wrong (even at management level)
6. They give inaccurate legal advice (about partners being on contracts)
7. They deleted a profile that was active and paid, through clerical error
8. Impossible to get on the phone
9. They undervalue property
10. They make emotional decisions “I don’t like the tone of your email”
11. (According to their website) They favour women
12. They are more concerned with kick backs from trades people than quality service. I was paying to have a property redecorated in full.
13. They are not ARLA members so you have no ombudsman protection
14. They don’t admit mistakes to rectify them
15. They don’t offer 3rd party inventory clerks

All landlords Please contact me for evidence of each of the above - you are risking your investment trusting this incompetent business.

Tenants - if they are this bad taking my money imagine how horrendous they would be further down the line.

Anti-Website will be created shortly.

Basingstoke Lettings - Basingstoke
Samantha A.
5/5

Natalie and Georgia have been fantastic throughout the whole process. My boyfriend and I were looking for our first home together and with him moving back to the UK from a different country there were some challenges. The first house we viewed was the perfect place for us to start our life together. Georgia has been excellent, communicating with us throughout every step of the way, reassuring us by answering numerous questions and for supporting us through our move in. I would never go through any other letting agency again. Can not recommend them enough.

Basingstoke Lettings - Basingstoke
Amber B.
5/5

Been with a few agencies over my life and Basingstoke Lettings are by far one of the best if not the best I've been with. Georgia is so helpful, friendly and understanding towards us as tenants. She helped us with any questions we had and has never delayed in producing an answer to us. I would highly recommend renting through these guys, they have made everything so effortless and easy. Thank you 😊 P.S As an amazing little touch to show how amazing they are we received a little bottle of Prosecco and a welcome to your new home car 🥰 wonderful little surprise.

Basingstoke Lettings - Basingstoke
Roxanne M.
5/5

Basingstoke Lettings are the most professional estate agents we have had the pleasure in dealing with. We were looking for somewhere to rent after our flat went for sale and they were lovely from the moment we met them. Communicating every step of the way and reassuring us when we had so many questions. Georgia could not have been more understanding and professional.

Basingstoke Lettings - Basingstoke
Leo R.
5/5

Basingstoke Lettings recently helped me find a flat, which I moved into last weekend and my experience with them was 10/10.

Georgia from Basingstoke Lettings was very thorough and professional, but equally kind, helpful and genuinely lovely!

She promptly assisted with any and all queries, and couldn't do enough to help with my move, which was fairly short notice.

Thank you for the incredibly positive experience I had, I couldn't recommend them enough!

Basingstoke Lettings - Basingstoke
Nicholas M.
5/5

Basingstoke Lettings have managed our property for several years, always very efficiently. When the last tenants left recently after several years, the house needed completely redecorating and many smaller items (lights, stair carpet, outside maintenance etc) to upgrade it. Having met Natalie on site to discuss, it was clear we were all on the same wavelength and we had no hesitation in letting her get on with it with no stress to us. Everything was completed within 2 months and Natalie and Georgia found us new tenants at a greatly increased rent to go in as soon as the work was finished. Their communication with us is always excellent giving a friendly, professional and efficient service all round.

Basingstoke Lettings - Basingstoke
Shahnewaz A.
5/5

My recent experience renting a property through Basingstoke Lettings was absolutely outstanding. We received very professional and friendly service. A big shout out to Georgia for literally holding our hands throughout the process and always being there to help with any queries we had. I highly trust this agency and would definitely recommend it!

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