Compare HGV Insurance - Telford

Adrian Astbury

My account handler Jack Little is a credit to the company, he went above and beyond to sort out my policies and even made himself contactable over a weekend in his own time. Look forward to working with him in 12 months time for my policy renewal.
Many Thanks Adrian Astbury.

Ryan Redfern

Ian and his team are absolutely second to none. They go above and beyond to get the best prices possible. There teams attitude to the customers is the best I’ve ever received. So kind polite and very professional. I look forward to working together with Ian and his amazing team for years to come . Keep up the amazing work from
Ryan @ R&J Services (Mansfield) Limited

Joshua Evans

I regret to express my disappointment with CompareHGV based on my recent experience. Despite notifying the company about the sale of my truck, they continued the insurance policy until I took the step of stopping transfers with the bank. Even after bringing the matter to their attention, they attempted to impose additional charges.

It's perplexing that CompareHGV did not cease the policy when informed of the vehicle's sale, and the involvement of a debt collection agency without addressing the issue is concerning. This approach seems to reflect a lack of ethical business practices and a disregard for customer concerns.

Effective communication and transparency are crucial in the insurance industry, and my encounter with CompareHGV has left me dissatisfied. I hope this review provides insights for others considering their services, emphasizing the importance of ethical conduct and customer-focused resolutions.

UPDATE: Your reply is incorrect. I sent multiple replies to your company after the initial email.

I also sent proof of sale documentation as requested.

At no point did I communicate the purchase of another truck or express an intention to continue the insurance policy for the previous truck (i.e there is no point having insurance if I no longer own the truck). My primary purpose in contacting Louis was to inform him that the specific truck covered by the insurance policy had been sold, and therefore, the related policy was no longer required.

Mark Claughton

Nothing but problems with this company. From claims to refunds. The most unprofessional company I've ever dealt with. Thrown from pillow to post. You'll get someone like Fraser answer the phone to have it disconnected and not get a call back. You'll forever chase once they have your money. And good luck with getting a reply by email.
Up to 6 weeks to wait for a refund, and guess what 6 weeks comes and back on the phone chasing. What a surprise.This was the last straw for me

Stephan Vine

I have been using this company for a while now and i have found that these are the guys to use. Cheaper insurance for my grab company and they are hassle free! Give these guys a go!

Chris Jefferson

First class service always from Ian and the team.

Diti Naqeta

Meshack Daniels