Constructionline - Basingstoke

Constructionline: A Comprehensive Guide

Constructionline is a leading procurement and supply chain risk management service for the construction industry in the United Kingdom. Founded in 1997, Constructionline has grown to become the most trusted and comprehensive prequalification scheme for the UK construction industry. With its headquarters located at MidPoint, Alençon Link, Basingstoke RG21 7PP, United Kingdom, and a phone number of 3333003066, the company can be reached via their official website at constructionline.co.uk.

The company specializes in providing business-to-business services, offering a wide range of solutions to help construction companies manage their supply chains and minimize risk. Other points of interest include a wheelchair-accessible car park and entrance, although it should be noted that an appointment is required to visit the site.

Constructionline has received 40 reviews on Google My Business, with an average rating of 2.2 out of 5 stars. This indicates that there is room for improvement in terms of customer satisfaction, but the company remains a prominent player in the industry.

Constructionline's prequalification scheme is designed to help buyers identify reliable and competent suppliers in the construction industry. The scheme assesses suppliers against a rigorous set of standards, covering areas such as health and safety, environmental management, and quality management. By joining Constructionline, suppliers can gain access to a wide range of buyers and opportunities, helping them to grow their businesses and expand their networks.

In addition to its prequalification scheme, Constructionline offers a range of other services to help construction companies manage their supply chains. These include supplier risk management tools, contractor management software, and compliance monitoring services. The company also provides training and support to help companies stay up-to-date with the latest industry standards and best practices.

Overall, Constructionline is a valuable resource for construction companies looking to manage their supply chains and minimize risk. While there is room for improvement in terms of customer satisfaction, the company remains a trusted and comprehensive service provider in the UK construction industry.

Keywords: Constructionline, procurement, supply chain management, prequalification, risk management, construction industry, United Kingdom

👍 Reviews of Constructionline

Pete M.

1/5

as a small construction business max 8-10 subbies i have never been so frustrated as i have been to construction line to attain gold certificate it took 6 months to fill the questions to get it to gold payed the registration fee of over £900 ones this was achieved they keep telling me my gold certificate has been removed and i have to re answerer more questions of which i would never need to use but i need the gold certificate to be able to work for these large companies? will only go down to 1 star like it take it a lot lower

Dark P.

1/5

These people are nothing but parasites. The "verification" system is opaque in the extreme and guarantees nothing. The only reason any company that has ISO applies for the Micky Mouse accreditation is because Construction Line have sold their snake oil to dimwit procurement people.

Boniface K.

1/5

They take your money before they verify you. If you don't want to proceed they refuse to refund your money. Why take the money before you verify, I think it should be charged after vetting. Been with them for over one year as a verified, came back to renew and they charge me joining fee again. It's a scam and you get no value for the certificate.

Rob J.

1/5

This company is almost impossible to deal with, I just called them, a message says to use the online facility and then cuts off. I tried the online facility, it said we can't help now try again later.
My account has being showing as not verified for months, and I am unable to find out why. We only use it because we are forced to by some of our clients, If I could I would give them no stars, it is the worst business I have ever had to deal with. We are also with Achilles Building Confidence, who do the same thing but are extremely efficient, very easy to contact, and couldn't be more helpful.

Caroline U.

1/5

This is one of the worst companies I have dealt with. We went to Gold but it is still not showing on our account 5 days later. The customer advisor said it was probably due to a delay in updating at our end. This has now caused major problems with a client who is refusing to pay until they can see proof of our Gold status. More or less every other week we seem to have to submit new information to keep the Gold status. It's like being held to ransom! I have been on the phone for over an hour on hold. Absolute joke of a company. Edit: 2 hours later and still no call back. I guess people are "working from home"!
Edit no 2: Great, we were Gold on Friday, by Wednesday we were unverified again and had to submit Equal Opps which were already on there! They seem to put every obstacle in the way to prevent us from obtaining Gold.

Wat D.

1/5

Endless questions added annually. It seems to get more difficult & time consuming to complete every year. Now many Clients advising that they no longer accept time dated certification, so one has to constantly update criteria in order to remain "verified" in the Client's eyes. As a business, we are trying to remain profitable & intact but this enduring chore of remaining verified is no longer proving to be cost effective. If only the Government were subjected to this level of scruitiny, perhaps we would all see better value, accountability & efficiency from them? Also, the larger Clients demanding constant "verification" would do well to look at how they pay Sub-Contractors. It is not uncommon for payments to be held off for months & with retentions (Construction industry) even years!
One really does wonder if the whole thing is worth it & in these financially worrying times, if this is not an area in which the money would be better spent elsewhere!

Richard S.

5/5

Started our Gold Verification process around two weeks ago and today received notification that we had achieved the standard. Throughout the process the team at Constructionline have been very supportive and helpful. Submitting documents and data a breeze via their website and often items verified the same day, albeit in the evening or over night. Overall very pleased with the service and process received.

Doug B.

1/5

Awful. Their online portal is dreadful. To gain Gold accreditation they require the most ridiculous information. They give you a choice of yes, no, N/A answers, choose anything but yes and it's a wrong answer, So why have multiple choice answers?! Be aware they will change questions throughout the year, so gaining gold doesn't mean that's it for the year! If you can choose Safecontractor or SMAS instead and thank me later!