Coplus - Norwich

Address: Norfolk Tower, 48 - 52 Surrey St, Norwich NR1 3PA, United Kingdom.
Phone: 3332419580.
Website: coplus.co.uk.
Specialties: Insurance company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 109 reviews on Google My Business.
Average opinion: 3.3/5.

Location of Coplus

3332419580

Coplus, located at Address: Norfolk Tower, 48 - 52 Surrey St, Norwich NR1 3PA, United Kingdom. is an Insurance company that offers accessible services to its clients. With a wheelchair accessible entrance and parking lot, Coplus ensures that all of its clients have easy access to their facilities.

Coplus has received a total of 109 reviews on Google My Business, with an average opinion of 3.3/5. These reviews provide valuable insight into the experiences of previous clients, highlighting the strengths and weaknesses of the company.

When searching for an insurance company, it's essential to consider several factors, including the range of services offered, the level of customer service provided, and the reputation of the company. Coplus, with its focus on accessibility and its range of insurance services, is a company worth considering.

One of the key features of Coplus is its commitment to accessibility. The wheelchair accessible entrance and parking lot make it easy for clients with mobility challenges to access the facilities. This commitment to accessibility extends to the services offered by the company, which are designed to meet the needs of a diverse range of clients.

In addition to its accessibility features, Coplus also offers a range of insurance services. As an insurance company, it is well-positioned to provide clients with the coverage they need to protect their assets and manage risk. Whether you are looking for personal or business insurance, Coplus has the expertise and experience to help you find the right coverage.

When evaluating an insurance company, it's important to consider the level of customer service provided. Coplus has received mixed reviews in this area, with some clients praising the company for its responsiveness and others expressing frustration with the level of support provided. However, with an average opinion of 3.3/5, it's clear that many clients have had positive experiences with the company.

Finally, when selecting an insurance company, it's essential to consider the reputation of the company. Coplus has a solid reputation as an insurance provider, with a focus on accessibility and a commitment to meeting the needs of its clients. With its central location at Norfolk Tower, 48 - 52 Surrey St, Norwich NR1 3PA, United Kingdom, and its convenient telephone number 3332419580, it's easy to contact Coplus and learn more about the services it offers.

Reviews of Coplus

Lewis Stevens

5/5

Had to call out of hours line due to a hit and run, Willow was extremely helpful, clear, and explained everything I asked despite it being 6pm on a Saturday. All was sorted in less than 15 mins. Good company with brilliant staff, would recommend.

Mohamed Almohamed

5/5

This company has accuracy, transparency, professionalism and respect to their clients that are immaculate. I experienced a very complicated case with them. They were very professional. I do recommend them for you.

Steven Nuttall

1/5

Thank you for the response. However, just along the same lines as all my previous conversations with your company, you are talking absolute rubbish. He has been passed to your quality team who sent me out an automated customer satisfaction survey. Other than that I have NOT being contacted by your company at all!! from any quality representative.
Your response is dishonest and misleading, It gives the impression that you're dealing with the situation put in reality, all you have done is washed your hands of me as a paying customer that you are refusing to honour the policy for. More lies from a sham company.

I used this company when I got my insurance through "Go compare". Made every excuse under the sun as why they would not honour their insurance commitment. When I jumped for all the hoops they changed the goal post sold dramatically. It was impossible for them to cover the insurance. Nothing more than a con scheme. Do not use this company.

Becky Rowlands

1/5

Went though my insurance to sort out a key replacement (1st central) which is with these guys, spoke to a guy on the phone explained I needed the key asap, gave him a number for a dealership, who he tried calling and couldn’t get hold of. Which could have contacted myself back as he knew how I needed the car for work, family, so I could find another person to get my key from. No phone call back. Leaves the office and nobody is able to help till Monday! Left me with no car. Absolutely shocking.

Amir Uddin

5/5

I had my Vauxhall Corsa key replaced by Hannah, she was so polite and courteous. The service she provided was outstanding, she came out of hours on a very cold winter night to help and really went the extra mile to help. Thank you!

Steve Benton

1/5

Try contacting them direct with regards to an existing claim. It’s not possible: option 1 ongoing claim. Option 2 ongoing fault claim: now call your insurance provider. Full circle!
Received an email asking me to call them on this number. Designed to frustrate and they succeed! Well done. Try option: solving customers problems.

Temisan Jackson

1/5

For your own mental health avoid this company, they are big time scams! They will trick you into believing they are reliable and trustworthy.

이Yi효창Hyochang

1/5

Don't expect they will cover your flat or any asset, unless there's huge earthquake or hurricane

"Unfortunately, on this occasion we are unable to cover your claim due to there being no accidental damage or
specific incident which has caused the damage to the carpet."

It wasn't even a carpet. It was our 1st claim after 2 years and ofc they said 'No'