Cotson Reddish & Co Ltd - Shipley

Overview of Cotson Reddish & Co Ltd

Located at Address: 1 Albert Rd, Saltaire, Shipley BD18 4NR, United Kingdom, and reachable at Phone: +1274595244, Cotson Reddish & Co Ltd stands out as a prominent insurance agency in the UK. With a digital presence solidified through their website cotsonreddish.co.uk, this company caters to a variety of insurance needs.

Key Features

• Specialties: Insurance Agency - Cotson Reddish & Co Ltd specializes in providing comprehensive insurance solutions, ensuring customers are protected in various aspects of their lives.
• Financial Services: Beyond insurance, the company's "Other Data of Interest" suggests they might offer additional financial services tailored to their clientele.
• Online Transactions: The company accepts payments online, including through international transfers, although there have been noted issues with certain payment methods like credit cards.

Customer Feedback and Experience

Based on 3 reviews on Google My Business, the average opinion leans towards a positive experience, rated at 4.3/5. However, there's room for improvement, especially concerning customer support and payment issues. A common point of frustration among customers is the difficulty in obtaining customer support when needed.

Despite these challenges, some feedback highlights the shop's local charm, suggesting it might be particularly appealing for those around the area who appreciate a personal touch, like a "Great little shop. Everything you'll need if you love cooking and more" (though this seems slightly out of context, it indicates a niche appeal).

What to Know Before Contacting

• Be aware that while the company handles insurance policies, they might not always offer the most seamless customer experience, especially regarding support and payment processing.
• Pay attention to payment methods accepted. Issues with credit card processing and international money transfers were noted by some customers.
• When seeking a refund or resolving policy cancellations, be prepared for a potentially lengthy process, as it took one customer up to 45 days to receive a resolution via email and phone.

Recommendation for Potential Clients

If you're considering reaching out to Cotson Reddish & Co Ltd for insurance needs, it's wise to prepare for a potentially straightforward but not always seamless experience. Their website provides a wealth of information to familiarize yourself with the services offered and any specific details about their operations. Given the average satisfaction level, it suggests a reliable agency with a solid product line, but don't hesitate to explore other options if customer support is a priority for you.

For those eager to connect, visiting their website is the first step. For direct communication, consider contacting them through their provided phone number or via email, keeping in mind the importance of patience, especially regarding payment issues. Their commitment to insurance signifies they could be a valuable partner in securing your financial future, but it's always beneficial to weigh all options before making a decision.

👍 Reviews of Cotson Reddish & Co Ltd

B W.

3/5

They sell insurance and collect money. Hard to get any customer support. They stopped taking credit cards- that became my problem. I transferred money from overseas and their bank deducted 10 GBP. They didn't get their money- that's my problem now. I requested a refund on cancelled policy. Only after 2 e-mails and 2 phone calls did I get a response and refund- 45 days later.

Andrew B.

5/5

Great little shop. Everything you'll need if you love cooking and more

Adam M.

5/5