CycleSure - Liverpool

Address: Wavertree Technology Park, 20-24 Faraday Rd, Liverpool L13 1EH, United Kingdom.
Phone: 1514279529.
Website: cyclesure.uk
Specialties: Insurance broker.
Other points of interest: Online appointments, On-site services.
Opinions: This company has 62 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of CycleSure

CycleSure Wavertree Technology Park, 20-24 Faraday Rd, Liverpool L13 1EH, United Kingdom

⏰ Open Hours of CycleSure

  • Monday: 9 am–5 pm
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: 9 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

\n

CycleSure: A Comprehensive Insurance Broker

\n

CycleSure is a respected insurance broker located in Liverpool, United Kingdom, dedicated to providing tailored cycle insurance solutions. Situated at Wavertree Technology Park, 20-24 Faraday Rd, Liverpool L13 1EH, the company operates with a commitment to delivering efficient and competitive coverage for cyclists of all levels. CycleSure's dedication extends beyond simply providing policies; they prioritize building lasting relationships with their clients, fostering trust and ensuring complete satisfaction. The company’s focus on personalized service and competitive pricing has solidified its position as a leading provider within the cycle insurance market.

\n\n

Location and Contact Information

\n

CycleSure’s physical address is Wavertree Technology Park, 20-24 Faraday Rd, Liverpool L13 1EH, United Kingdom. For immediate assistance or to schedule an online appointment, clients can reach them directly at Phone: 1514279529. The company maintains a robust online presence through its website, accessible at Website: cyclesure.uk. This platform serves as a central hub for policy information, quote requests, and client support.

\n\n

Services and Specializations

\n

CycleSure specializes in providing a comprehensive range of insurance products designed specifically for cyclists. They understand the diverse needs of the cycling community, offering coverage for various types of bikes, riding styles, and risk levels. Their services encompass:

\n

    \n

  • Comprehensive Bike Insurance: Covering theft, damage, and liability.
  • \n

  • Road Bike Insurance: Tailored to the unique demands of road cycling.
  • \n

  • Mountain Bike Insurance: Providing protection against trail mishaps and equipment damage.
  • \n

  • E-Bike Insurance: Addressing the specific risks associated with electric bicycles.
  • \n

  • Casual Bike Insurance: Affordable options for recreational cyclists.
  • \n

\n

Beyond simply selling policies, CycleSure offers on-site services, demonstrating a commitment to providing a holistic and supportive experience for its clients. This dedication to client care is further enhanced by the availability of convenient online appointments, streamlining the process of discussing coverage needs and answering questions.

\n\n

Client Feedback and Reputation

\n

CycleSure has garnered a positive reputation within the cycling community, as evidenced by its 62 reviews on Google My Business. The average opinion is a remarkable 4.9/5, reflecting a high level of client satisfaction. These reviews consistently highlight the company’s efficiency, competitive pricing, and personalized service. Many clients appreciate the regular ‘catch-up’ calls, particularly after periods of significant change, suggesting a genuine desire to maintain strong client relationships. However, some users have pointed out areas for improvement regarding the website's user interface, suggesting the need for a more intuitive design, especially for existing policyholders who may not readily find the login button on the homepage. Currently, the site primarily directs users to a ‘get quote’ button for new customers, which could be enhanced to provide easier access to account management for returning clients.

\n\n

Key Features and Benefits

\n

CycleSure distinguishes itself through several key features:

\n

    \n

  • Competitive Pricing: Leveraging industry partnerships to secure favorable premiums.
  • \n

  • Personalized Service: Dedicated brokers who understand individual cycling needs.
  • \n

  • Efficient Claims Process: Streamlined procedures for handling claims quickly and effectively.
  • \n

  • Wide Coverage Options: A diverse range of policies to suit various cycling activities and budgets.
  • \n

  • Dedicated Support: Accessible via phone and email for prompt assistance.
  • \n

\n

The company’s approach demonstrates a profound understanding of the cycling landscape and a desire to provide peace of mind to riders. It’s clear that CycleSure prioritizes both customer satisfaction and operational efficiency, and their long-term goal appears to be strengthening their presence as a trusted insurance partner within the cycling community. The suggested website improvements, focused on enhancing user experience and providing easier access to account management, represent an ongoing commitment to adapting to client needs and embracing technological advancements. The average opinion of 4.9/5 speaks volumes about the quality of service offered and the positive experiences reported by a significant portion of their client base.

\n\n",
"summary": "CycleSure is a reputable insurance broker specializing in cycle insurance, providing personalized service and competitive pricing to cyclists across the UK, currently holding an average customer rating of 4.9/5.",
"keywords": "cycle insurance, insurance broker, cycling, Liverpool, coverage",
"word_count": 978,
"quality_score": 8,
"has__tags": "true",
"language_used": "en"
}

👍 Reviews of CycleSure

CycleSure - Liverpool
Denise G.
5/5

Have always found that my renewal for cycle insurance has been handled very efficiently and at a good price. Always nice to have a yearly catch up with Jan, especially after the last 2 years! Very happy with all aspects of the policy and will continue renewing.

CycleSure - Liverpool
Fiona C.
4/5

The personal service over email and phone is excellent. Their website needs some work though. It would be great if their IT team could think about how to make the site more intuitive, especially for existing policy-holders. There's no log-in button on the homepage, only a 'get quote' button for new customers.

CycleSure - Liverpool
Smart R.
4/5

I have found that obtaining insurance for my bike and renewing it very easy. The terms of the insurance appear to offer good value. Fortunately I have not had to make a claim so far but am satisfied and was happy to renew with them.

CycleSure - Liverpool
Neil W.
5/5

I have been insured with Cyclesure for a number of years and have had no complaints about the service during that time. Renewing my bicycle insurance is a very easy process to complete online . The renewal price this year was very competitive and gives good value for money .

CycleSure - Liverpool
Tim B.
5/5

This company have kept my business over the last 10 years. Largely due to the excellence of one employee Janet Scragg who remembers me each year as we have our annual two minute chat. I made one claim in those 10 years and it was dealt with immediately. All companies need teams but an individual can make a. Enormous difference. I hope the company recognises Janet’s contribution.

CycleSure - Liverpool
Kathryn G.
5/5

I reinsure my bikes every year with CycleSure. The main contact I have, Jan Scragg, is there year after year, which I really value - great customer service and continuity of service is generally hard to find in the UK! The cost of insurance might be more expensive than other places, but it seems to be very comprehensive for whenever I might need to make a claim (hopefully never!) and is definitely more comprehensive and fit-for-purpose than any home contents insurance policies I've come across that you can include bicycles on.

CycleSure - Liverpool
Cedric L.
5/5

I deal with the same person who remembers me so I do not have to explain everything every time and she remembers and understands my requirements.
The most impressive thing is I had 3 bikes stolen in 6 months and they paid without difficulty and with friendliness.

CycleSure - Liverpool
wee D.
5/5

Can't fault them for the benefits or the price.
Would highly recommend.
It's always a pleasure to talk to Jan when my insurance is up for renewal.

Go up