Dukes Bailiffs Limited - Stone

For individuals and businesses facing challenging financial situations, Dukes Bailiffs Limited presents a comprehensive solution for debt recovery. Located at Address: Dukes court, 7 Newcastle St, Stone ST15 8JT, United Kingdom, and reachable at Phone: 1785825500, Dukes Bailiffs Limited specializes in the efficient and professional collection of outstanding debts. Their website, Website: dukeslimited.co.uk, offers further details about their services and approach.

Specialties: Debt collection agency, Debt collecting, Dukes Bailiffs Limited operates with a dedication to adhering to all legal regulations and ethical guidelines. They understand the sensitive nature of debt recovery and prioritize a respectful and transparent process for both the debtor and the creditor. The company’s services encompass a wide range of debt recovery strategies, tailored to suit the specific circumstances of each case. Their experienced team navigates the complexities of debt legislation, ensuring compliance and maximizing the chances of successful debt resolution.

Other points of interest further enhance the client experience. Dukes Bailiffs Limited provides a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a commitment to inclusivity and accessibility. Furthermore, the company fosters a LGBTQ+ friendly environment, promoting respect and equality for all individuals. On-site parking is also available, offering convenience for clients and staff alike. These features contribute to a welcoming and considerate service experience.

Opinions: This company has 241 reviews on Google My Business. Average opinion: 2.5/5. While the average rating reflects a need for improvement, the substantial number of reviews indicates significant client engagement. It’s important for potential clients to review these reviews carefully to gain a balanced perspective on the company’s performance and client experiences. The mixed feedback highlights areas where Dukes Bailiffs Limited can focus on enhancing customer satisfaction.

Key Features and Services

• Comprehensive Debt Recovery Strategies: Dukes Bailiffs Limited employs a range of proven techniques to recover outstanding debts, including initial contact, formal demand letters, court proceedings, and enforcement actions.
• Legal Compliance: The company operates within the framework of all relevant UK legislation, ensuring adherence to legal requirements and protecting the rights of both debtors and creditors.
• Experienced Team: A team of qualified and experienced debt recovery professionals provides expert guidance and support throughout the process.
• Client Communication: Open and transparent communication is maintained with both creditors and debtors, keeping them informed of progress and addressing any concerns.
• Customized Solutions: Services are tailored to meet the unique needs of each case, considering the specific circumstances and the value of the debt.

Location and Accessibility

The physical location of Dukes Bailiffs Limited at Address: Dukes court, 7 Newcastle St, Stone ST15 8JT, United Kingdom provides a central point of contact for clients. The accessible facilities demonstrate a commitment to inclusivity and make the office readily accessible to individuals with disabilities. The company’s strategic location facilitates efficient service delivery and client interaction.

Recommended Information for Potential Clients

When considering Dukes Bailiffs Limited for debt recovery services, it’s advisable to explore the following information:

• Review Google My Business Reviews: Gain insights into recent client experiences and feedback.
• Consult the Website: Website: dukeslimited.co.uk provides detailed information about services, fees, and procedures.
• Contact the Company Directly: Speak with a representative to discuss specific debt recovery needs and obtain a personalized assessment.
• Inquire about Legal Compliance: Confirm that the company adheres to all relevant debt collection regulations.
• Assess Accessibility Features: Verify that the office is accessible to individuals with disabilities.

Dukes Bailiffs Limited strives to be a reliable and professional partner in debt recovery. Their commitment to legal compliance, combined with their experienced team and accessible facilities, positions them as a valuable resource for creditors seeking to recover outstanding debts effectively and ethically. The company’s dedication to client communication and customized solutions further enhances its value proposition. Continuous improvement based on client feedback is a priority, as evidenced by their active engagement on Google My Business.

👍 Reviews of Dukes Bailiffs Limited

Paola D.

3/5

I was shocked when the lady asked me (after politely greeted me) how I will pay my “debts” which I do not have because it is a mistake made by the Buckinghamshire Council and I never received any request of payment from anybody. After I explained the situation the lady understood and change her attitude and suggested me to write to the Council which I did immediately and they will answer within 2 weeks. The day after I received another and very very aggressive request to pay in 7 days or an Enforcement Agent will come to take away goods to cover the debt!!
They make you feel like a criminal!
What will happen if they are coming to my home before the Council will answer
I understand they are doing their job but maybe they should write some note in your file like “waiting for instructions from the Council” or similar.
Following 1st review: I spoke today with another person that cannot fix my problem but he was very nice, polite and a little bit sorry for my situation. I understand their position but is nice to receive some human treatment for a change! I don’t know his name but thank you very much!

Tom

1/5

This company is a literal joke, 2 months now I've been trying to throw money at them for an outstanding debt. I can't call or answer the calls because I work out in the sticks and their office hours are when I work, which they would know if they answered all the emails I've been sending to several different emails for months on end. But fine, I love when I get bombarded with notifications every now and again when I get signal, let the debt build up because you literally can't be bothered to answer.

Joey

1/5

These people are insane. I offered to set up a payment plan. They said it has to be paid in 12 months, at 250 per month. I can't afford that, got told they'd just send bailiffs, and I'd incur the costs. I told them I have nothing for the bailiffs, so we'd all end up with nothing. I offered again, to pay a smaller amount. Agent acted like he didn't understand me. After a few hours of talking to family I have assistance to pay the desired amount, but then I had to pay a downpayment and then the regular payment a few days later, not allowing to set it up after payday. Which means I have to get together 3 payments in order to get ahead of the payments.
Absolutely nuts. If your debt has gone to these people, I am so sorry. I can't wait to be rid of them in their precious 12 months.

Jessie S.

5/5

I dealt with Seamus today who helped me with an overpaymet. It was quick and really great customer service. I have read some of the reviews that have been left by other people and I am shocked that so many have not had a good experience with Dukes as mine as been so easy. I even had a payment last month that I couldn't pay and they sorted it out with me very quickly and easily to help me. I can say that I have had a great experience with them.

Kevin

5/5

I have dealt with a few of these firms over the years for various reasons, and my general experience has usually been that they are unpleasant bullies who have no regard for your personal situation, indeed many seem to enjoy inflicting misery on others.
This is not the case with these guys.
If you have the misfortune of being in a position where you have to deal with bailiffs then you could do a lot worse than having to deal with Dukes!
They are approachable and they will listen and try to help, they have a job to do but unlike most they do it with understanding and compassion.
Just talk to them and they will listen and help get a resolution which is agreeable, if possible.
Remember, a lot of the time their hands are tied too!
My only complaint is they are absolutely useless at answering the phone!
Request a call back and they will get back to you when they say they will!
On the whole a good, fair firm to deal with!

Howard L.

5/5

After a year from hell I found myself dealing with a bailiff over an unpaid bill. This is not usually an experience you would value the customer service element of, but great people within businesses deserve credit. Matt from Dukes was always honest, reasonable and extremely helpful. I am sure he influences colleagues and the bright future of the business positively

Sendija E.

1/5

Scammers and none can stop them apparently. Received a letter about a missed payment from 9 years ago. After finished paying my plan. They somehow never received one of the payments and are now refusing to accept any of my proof that that money has gone through. My bank has confirmed it, but still not good enough to them. I've sent my bank statements, payment references and now they asking me to pay all the same amount again or I get enforce agents. How is this legal?!

Bradley W.

1/5

BULLIES! my mum owes somewhere in the region of £3,000 due to her constantly being hospitalised with terminal breast, bone and brain cancer, she phone dukes when she went into hospital and told them she could pay in which the person on the phone answered "no we don't take payments, you have to do it through your agent" so mum left the guy a message to call her back so she could pay and he never did. Months go by and now they are demanding £1000 today! mum explained there's no way she can send them £1000 but can do £250, they refused and threatened bayliffs to come and take goods, mum was trying to explain that she was in hospital but the guy kept talking over her saying it's her fault and she should of continued to call if he never called. We then had another call due to the first guy disconnecting us because I called him a bully but this time the woman seemed like she wanted an argument, continuesly saying mums to blame for there agent not phoning back and disregarding the fact she's terminally ill and in hospital 4 days a week sometimes and bedbound the rest of the week. After I clearly stated that we couldn't pay £1000 and if they're not willing to accept less then we might aswell just end the call and send the bayliffs round, she continued to try and argue with me about it's our fault and responsibility, in the end I just had to bluntly say whatever and goodbye because she would not stop trying to argue