Edan Recovery - Peterborough

Address: 1 Jones Ln, Eastrea, Peterborough PE7 2AU, United Kingdom.
Phone: 1733351448.
Website: edanrecovery.co.uk
Specialties: Towing service.
Other points of interest: Credit cards, Debit cards.
Opinions: This company has 59 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Edan Recovery

Edan Recovery 1 Jones Ln, Eastrea, Peterborough PE7 2AU, United Kingdom

⏰ Open Hours of Edan Recovery

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

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Introduction to Edan Recovery

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Edan Recovery is a notable service provider specializing in vehicle recovery and assistance, operating from Peterborough in the United Kingdom. The company offers essential services designed to help motorists in situations where their vehicles encounter problems on the road, providing a crucial link between stranded drivers and effective solutions.

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Core Services Offered

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Towing Services

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The primary offering from Edan Recovery is their comprehensive towing service. This service ensures that vehicles requiring assistance can be securely and efficiently transported to their desired destination. Whether the vehicle requires a simple roadside repair or a long-distance relocation, their towing operations are designed to handle the situation professionally.

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Vehicle Recovery Assistance

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Extending beyond basic towing, Edan Recovery provides full vehicle recovery assistance. This includes scenarios where mechanical breakdowns or accidents leave vehicles immobilized, requiring expert intervention to get them back on the road or to a repair facility. Their approach focuses on minimizing inconvenience to the customer.

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Additional Support Options

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Edan Recovery also caters to various other vehicle-related needs, ensuring they are versatile in addressing different roadside emergencies:

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  • Jump-starting services for battery issues
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  • Emergency fuel delivery
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  • Tire change assistance
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  • Lock-out services for vehicles
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Their commitment to providing a wide range of roadside assistance options positions them as a reliable choice for unexpected vehicle troubles.

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Business Location and Contact Information

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Headquarters in Peterborough

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Edan Recovery maintains its main facility at 1 Jones Ln, Eastrea, Peterborough PE7 2AU. This strategic location in Peterborough provides a central base for their operations, allowing efficient service coverage across the surrounding areas and beyond. The Peterborough location is easily accessible by major road networks, facilitating quick dispatch of their recovery teams.

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Contact Channels

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Customers can reach Edan Recovery through multiple channels for inquiries, assistance requests, or to report an issue:

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  • By phone at 1733351448
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  • Through their official website at edanrecovery.co.uk
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  • By utilizing their Google My Business listing, which also features customer reviews
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Operational Details and Customer Experience

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Customer Feedback and Ratings

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Edan Recovery has accumulated a significant volume of customer feedback, with 59 reviews documented on Google My Business, reflecting their market presence and customer engagement. The average rating of 4.5/5 indicates a strong level of customer satisfaction across their services.

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Elements of Service Excellence

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Customer testimonials highlight several positive aspects of their service experience:

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  • Professionalism and expertise demonstrated by their staff
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  • Effective problem-solving capabilities, such as battery replacements
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  • A customer-focused approach that emphasizes helpfulness and care
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These elements contribute to the positive perception of Edan Recovery among their clientele, reinforcing their reputation for quality service delivery in vehicle recovery situations.

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Business Practices and Payment Methods

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Accepted Forms of Payment

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Edan Recovery facilitates convenient payment options for their services, accepting both credit cards and debit cards. This approach ensures that customers can manage their expenses efficiently, aligning with modern payment preferences and enhancing accessibility to their services.

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Recommendations for Potential Customers

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When considering Edan Recovery's services, potential customers should prepare thoroughly to ensure a smooth interaction:

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  • Provide clear details about the nature of the vehicle problem
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  • Specify the destination for the towed vehicle
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  • Have payment information ready if booking in advance
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  • Follow any specific instructions provided by the recovery team
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By being prepared and communicating effectively, customers can maximize the efficiency and effectiveness of Edan Recovery's assistance.

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Conclusion

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In summary, Edan Recovery presents itself as a reliable and professional provider of vehicle recovery services, particularly excelling in towing operations. Their strategic location in Peterborough, combined with customer-centric practices and positive feedback, positions them favorably within the competitive automotive assistance sector. For anyone seeking dependable roadside support, Edan Recovery offers a viable solution worth considering.

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"summary": "Edan Recovery provides professional towing and vehicle recovery services in Peterborough, praised for customer service and expertise.",
"keywords": ["Towing service", "Vehicle recovery", "Roadside assistance", "Edan Recovery", "Peterborough", "Car help", "Customer service", "Roadside recovery"],
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👍 Reviews of Edan Recovery

Edan Recovery - Peterborough
Ankiit A.
5/5

Great service by Billy from Edan Recovery. Need assistance with car battery at Cambridge. Billy was very knowledgeable and sorted out the battery issue as well as helped me getting a new battery because it needs a replacement. I really like his professional and kind approach and willingness to help the customers as much as possible 🙂

Edan Recovery - Peterborough
Dayno
5/5

I had a positive experience with Edan Recovery via my breakdown provider earlier this week. I was in a hazardous position after my car completely lost power on the dual carriageway with no layby available to pull into. Dan who attended to my car was friendly and loaded it on quickly and with care. The response time exceeded my expectations and was quicker than the already reasonable ETA given by my breakdown provider. Great communication all-round and I would highly recommend to anyone. Both parties made what was a stressful situation, that bit easier. Thank you again 🙂

Edan Recovery - Peterborough
jason M.
5/5

The mechanic they sent to tow me home had to also deal with me passing out with heat exhaustion! Absolute hero of a bloke. Can't remember his name as I was quite disorientated but I know it was his first day with the company. I would recommend this company to anyone

Edan Recovery - Peterborough
Neil G.
5/5

We had a great experience when Liam came to help us when the car wouldn’t start. Liam arrived within about half an hour (less than we were told to expect) and he had such a positive demeanour and attitude that made sure we became happy customers. Liam also explained what he was doing and what he found and offered a couple of tips to ensure we would get home safely. We’d rather not break down again but if we did we’d be very happy if Liam turned up to help.

Edan Recovery - Peterborough
Mariam R.
5/5

Liam recovered my vehicle and he was absolutely brilliant. My battery was flat, but still under warranty. He escorted me all the way to the retailer in case I stalled or the car turned off again & then also explained the issue to the retailer, who wanted to confirm for themselves the battery was the problem. He then stuck around to also explain what he'd found to the retailers own engineers, to make sure they honoured my warranty. He really made sure I was okay before leaving, which I thoroughly appreciated. Absolutely above and beyond, I'll definitely be calling again if ever anything goes wrong with my car! Thank you so much Liam!

Edan Recovery - Peterborough
Fay L.
5/5

Did not have to wait long for recovery. Liam attended promptly and telephoned as soon as he arrived to let me know he was at my car. He was very polite, courteous and took no time in diagnosing the issue with my car. If any problems (hopefully not) with my car should arise in the future, I would like to request him to attend.

Edan Recovery - Peterborough
Ben A.
5/5

Via AutoAid Breakdown I requested recovery at my home address. Within 20 minutes Liam had arrived & immediately knew how to get my hybrid car started. Very grateful for his knowledge & super service. Very friendly bloke too. Would highly recommend!

Edan Recovery - Peterborough
PA K.
5/5

Great service! Was stranded in a lay-by with my son on the way to nursery with a flat tyre. Liam (think that was his name) communicated straight away and was with us super quick and he was friendly, quick and efficient when he got there. Thank you 🙂

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