Everypaw Pet Insurance - Borehamwood

Introduction to Everypaw Pet Insurance

For pet owners seeking reliable and comprehensive coverage, Everypaw Pet Insurance presents a compelling option. Established with a commitment to providing peace of mind, Everypaw focuses on offering tailored insurance plans to safeguard the health and wellbeing of beloved animal companions. The company operates from its headquarters located at Address: Limelight Studio, 1 Elstree Way, Borehamwood WD6 1JH, United Kingdom, and can be contacted directly at Phone: 3445431009. Individuals interested in learning more about their services can visit their website at Website: everypaw.com.

Specialties and Core Services

Everypaw’s core expertise lies in providing veterinary care insurance. They recognize that unexpected veterinary bills can be a significant financial burden for pet owners. Therefore, they’ve designed plans to help mitigate these costs, covering a wide range of treatments and procedures. The company functions as an Insurance company, meticulously assessing risks and developing policies that offer robust protection. Their commitment extends beyond simple coverage; they strive to be a dependable partner in ensuring their clients’ pets receive the best possible care.

Key Features of Everypaw Plans

• Comprehensive Coverage Options: Everypaw offers various plans to suit different needs and budgets, with options covering everything from routine check-ups and vaccinations to major surgeries and hospitalizations.
• Fast Claim Processing: The company prides itself on efficient claim processing, aiming to resolve claims quickly and fairly. Many clients report receiving payments within a remarkably short timeframe, often within two weeks.
• 24/7 Veterinary Nurse Support: A particularly valuable feature is their access to an on-call veterinary nurse, providing support and guidance outside of regular business hours. This service demonstrates a dedication to going above and beyond for their clients.
• Simplified Online Claims Form: The online claim form is designed for ease of use, streamlining the process for customers.
• Wellness Add-ons: Customers can add optional wellness add-ons, covering preventative care like dental cleanings and flea treatments.

Location and Accessibility

Everypaw’s physical location is situated at Address: Limelight Studio, 1 Elstree Way, Borehamwood WD6 1JH, United Kingdom. To facilitate accessibility, the office is equipped with a Wheelchair-accessible car park and a Wheelchair-accessible entrance, ensuring that individuals with mobility challenges can easily visit. It is recommended that clients Appointments recommended to ensure optimal service and attention to their specific needs. This demonstrates a proactive approach to customer service and inclusivity.

Customer Feedback and Reputation

Everypaw has garnered a significant number of reviews on Google My Business, with a total of 100 reviews available. The Average opinion: 3/5 reflects a mixed, but generally positive, customer experience. While some clients have expressed satisfaction with the speed of claim processing and the helpfulness of the veterinary nurse support, a small percentage have noted that the initial payment requirement before receiving reimbursement is a point of consideration. However, many clients highlight the value provided by the insurance, particularly those who transitioned from less satisfactory providers. The company's responsiveness to feedback and continuous improvements suggest a dedication to customer satisfaction.

Why Choose Everypaw

Based on client feedback, Everypaw Pet Insurance distinguishes itself through several key attributes. Clients frequently praise the efficient claim process, often receiving payments within two weeks. The availability of an on-call veterinary nurse offers invaluable support, especially during emergencies. Furthermore, the company’s commitment to accessibility, with its wheelchair-accessible facilities, demonstrates a genuine concern for inclusivity. While the requirement to pay upfront before claiming is a minor drawback cited by some, the overall value proposition – comprehensive coverage, responsive service, and a dedication to pet wellbeing – makes Everypaw a strong contender in the pet insurance market. The company's history, including a positive experience following a previous negative encounter with Animal Friends, speaks to its commitment to providing a reliable and trustworthy service.

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👍 Reviews of Everypaw Pet Insurance

celia P.

4/5

1st class. Easy to use claim form on line. Do need to pay first and claim back which is reason for 4 star and not 5. Got paid within 2 weeks. Excellent service from on call vet nurse over phone out of hours. Having had poor service from Animal Friends many years ago was concerned with affordable insurance but very pleased with this company

Jayne B.

5/5

Amazing company, they paid out the claim for my dog Mabel with no hesitation. I received a lovely letter from them expressing their sympathy to my family for a loss, we had a letter detailing final settlement figure including more sympathy. They cancelled my pet insurance and sent us the difference dd to cancellation .
This morning we received a lovely sympathy card from them. What can I say; they went above and milestones beyond any insurance company I know.
So much so we have taken out a new policy with them.
THANK YOU Everypaw.

Edward S.

5/5

Recent claim for our sausage's dog spinal operation. Very simple process and the maximum our policy allowed, £6000, paid out without fuss. Was concerned when making the claim as you just 'never know' but can happily recommend this company based on our experience.

Curtis E.

2/5

Only reason this gets 2 stars is because the website layout is decent everything else has been an absolute nightmare.

From the moment I tried to make a claim, it’s been one failure after another. I was given the classic brush off “Leave it with us, we’ll chase it with your vets.” I thought, great they’re on it. But no. They couldn’t even get the email address right. Repeatedly.

I kept receiving useless updates like, “Unfortunately, despite our last two reminders, we are still waiting for a response from your vet.” You’re not waiting on my vet you’re emailing the wrong address. I called and waited forever just to tell them something they should’ve figured out themselves. I was told it would be corrected. Two days later, the same generic message lands in my inbox again.

In the end, I had to act as the go between to fix their mistake so much for a smooth process. And after all that, they have the nerve to reject my claim. So basically, they took my money for months, offered zero support, and left me with nothing.

Absolutely terrible insurance company. Unreliable, careless, and a waste of time.
STAY AWAY.

BaraaTheAwesome

1/5

Absolutely do not trust this company. I have been paying them for insurance for 4 year and they have increased my premium by more than 50% on every single occasion. I never bothered to fight it because I didn't want to move to another insurance provider and then have issues and be told it was for a pre-existing condition. Despite all this I made a claim for a relatively small amount because I thought since I have been paying these guys for 4 years let me see if I get some help. And of course I didn't, absolutely flat out rejected my claim for a dental issue because their policy states that they have to have a *dental* check up every year and because she had only had regular check ups this meant I was in violations of my terms and my claim was rejected. I know it's my fault for not reading the fine print but this just seems like a cop out to me. Don't bother with them, they have no interest in helping you or your pet. Go find someone more reputable.

Tldr; after 4 years of paying them they rejected first claim I've ever made, do not trust them. AVOID!!

Stu

1/5

had the displeasure of using them after my pet injured himself and needed an emergency vet... it has been 2 months and they still haven't paid me, their processes are terrible as is their communication... have had to log 3 claims for the same thing as they keep getting confused between normal vet in hours and OoO vets... they are truly awful to deal with! won't be renewing with the again

S V.

1/5

Great, for the first year. Then expect a 50-75% increase on your policy despite not claiming a penny. It feels like loyalty is penalised - with the same cover, pet details and address a much lower rate is available on their website. Raised a complaint and there was no explanation for the massive increase other than 'unknown risk is lower'

Chris B.

5/5

In the short time we had the policy our dog sadly fell ill. Had multiple scans and blood tests which quickly mounted up. Putting the claim through was a bit tricky but found the people I spoke to helpful. Thank you.