Fire Protection Online Ltd - Canterbury

Fire Protection Online Ltd is a renowned company based in the United Kingdom, specializing in the supply of fire protection equipment. Located at International Business Park, Unit 11C, Claremont Way Lakesview, Claremont Way, Hersden, Canterbury CT3 4BF, the company has made a name for itself in the industry due to its commitment to quality and customer satisfaction.

One of the key features of Fire Protection Online Ltd is its easy accessibility, with a wheelchair-friendly entrance and parking lot available for customers. This attention to detail demonstrates the company's dedication to accommodating all types of clients and ensuring their needs are met.

The company has received positive reviews from its customers, with an impressive 4 out of 5 stars on Google My Business, based on 20 reviews. This high rating is a testament to the excellent services and products provided by Fire Protection Online Ltd.

In addition to its accessibility and customer reviews, Fire Protection Online Ltd offers a wide range of fire protection equipment to cater to the diverse needs of its clients. Their specialties include providing top-notch products that comply with all relevant safety standards, ensuring that customers receive the best possible protection for their property and assets.

For those seeking reliable and efficient fire protection solutions, Fire Protection Online Ltd is definitely worth considering. Their exceptional service, wheelchair accessibility, and commitment to customer satisfaction make them a top choice in the industry. To learn more about their products and services, or to place an order, visit their website at fireprotectiononline.co.uk. If you have any questions or would like to speak with a representative, you can reach them by phone at 8003213145. Don't hesitate to contact Fire Protection Online Ltd today and take the first step towards ensuring the safety and security of your property.

👍 Reviews of Fire Protection Online Ltd

Harley W.

1/5

I recently asked fireprotection online to supply, install and certify 24 fire extinguishers within our premises. All correspondence was over email and i could not have made it clearer. They provided me with a quotation of £1665.25 which i accepted and paid for.
The fire extinguishers and associated parts arrived (with the exception of some of the signs which i am still waiting for) and 2 engineers came out to finalise the order.
After a brief conversation with the engineers they informed me that they were only here to unpack and certify the extinguishers and that no installation instruction had been given to them.
I called the office to ask for a resolution, which i didn't expect to be a problem. It seemed to be an honest mistake, they missed the installation off of my quotation.
Any reasonable company at this point would accept that a mistake has been made and rectify the issue at no further expense to the customer. Even if it ment coming back on another day - which wouldn't have been a problem..
But Fireprotection online, although they did admit a mistake had been made by themselves, they point blank refused to rectify it without me paying a further £280 to cover the cost of installation. Meaning at present, i have 24 fire extinguishers, a cabinet, fire blankets and signs dumped in our workshop for us to install ourselves unless we pay more than the quotation we agreed to.
Awful customer service.

Gerard S.

5/5

Good customer service. Fast shipping. Great products

Julie

5/5

Really impressed! Customer service has been very prompt and professional. Super-fast delivery and great value. I'll be recommending and using again - thank you all.

East K.

5/5

Absolute first class service!! Called them on the Tuesday as needed our Fire Point Trolleys servicing at short notice, they managed to fit us in on the Wednesday as well as supplying a new unit next day. would highly recommend this company.

James B.

5/5

Had a very last minute order for NYE - staff were excellent and went beyond to get me the product I needed, many thanks 5*

Graham T. N.

1/5

On the 23rd December I was delivered a broken fire extinguisher, which I reported immediately to the company. 1 month on and the broken fire extinguisher has not been collected by the company !

Mark M.

1/5

Very poor service. Offer next working day delivery and take your money. The next day (day of delivery) they call to let you know they don't actually have it stock and can't get an alternative out for another 2 days. Top tip 'Fire Protection Online', don't promise what you can't deliver. On top of that, they can't refund the money for 5 days for something they didn't have to sell.

Matt H.

5/5

Fantastic service...Having ordered the wrong item (my fault), I was extremely impressed with the after sales support and service. As a builder sourcing from multiple suppliers, good service really is hard to come by, and this company has really impressed. Thankyou, will definitely recommend