First Alternative - Glasgow

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First Alternative: A Trusted Insurance Agency in Glasgow

First Alternative, located at The Equinox, Atlantic Chambers, 19 Cadogan St, Glasgow G2 6QQ, United Kingdom, is a well-established insurance agency that has been serving the Glasgow community for many years. With their commitment to providing top-notch insurance solutions, they have earned a solid reputation among clients seeking reliable coverage.

Specializing in insurance, First Alternative offers a wide range of policies to cater to the diverse needs of their customers. Whether you require auto insurance, home insurance, or business insurance, their experienced team of professionals is well-equipped to guide you through the process and help you find the best coverage for your specific requirements.

In addition to their expertise in insurance, First Alternative is known for their exceptional customer service. They understand that purchasing insurance can be a complex and daunting task, which is why they strive to make the process as smooth and stress-free as possible. Their friendly and knowledgeable staff is always ready to answer any questions you may have and provide you with the support you need.

To learn more about First Alternative and the services they offer, visit their website at firstalternative.com. You can also reach them by phone at 3458503217.

First Alternative's commitment to excellence has not gone unnoticed by their clients. They have received 36 reviews on Google My Business, with an average rating of 2.8/5. While some reviews highlight their exceptional customer service and expertise, others mention areas where the agency could improve. Overall, First Alternative remains a popular choice for those seeking insurance solutions in Glasgow.

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👍 Reviews of First Alternative

FIDELIS A.

1/5

This insurance company is the worst I have dealt with since I started driving. Very rude customer service officers and they are criminal enterprise. They tell you everything is okay and few days later send an email with a threat to cancel your policy if you do not send them all your life’s details that are in a repetitive form. I can never recommend them. They are useless. I don’t do reviews but this one I had to as my experience was awful

Dani B.

4/5

Great insurers, pricing doesn't increase too much year on year either... Just concerned that they've spent that increase on sending me a letter to advise they'll send an email 🤦 what a waste of paper and postage from both sustainability and financial perspectives!!!

Michelle G.

5/5

This company has been excellent and extremely understanding during 'covid' and cancelled my policy with ease. I will definitely be coming back once I am back in work. Thank you Dale, great service, I would highly recommend!

mel S.

1/5

Absolutly disgraceful company .I have been trying for three days to talk to a human being .I dont think they have any .If i phone i get a recorded message telling which button to press.After going through the list and pressing the right button i get cut off .I try online on my account and i am put in a qeue starting at 31 .It goes down to 1 an about 20 mins .I then get a message that they are busy and get put back to the top of the list 31 yet again .If they want any buisiness at al,l they need to get their act together PRONTO .

Sertan S.

1/5

Poor customer service, I don't recommend it at all.
Also, if both sides are insured with them they make the claim 50 50 without looking at the ev
idence or contacting witnesses within 2 days of the accident. Stay away it is cheap for a reason. I am in the process of complaining them.

Kerry T.

1/5

Absolutely ridiculous company worst I've been with yet. Trying for a week to get them to take a payment was told to phone every day till they got it now it's constantly on hold over an hour each time no answer. They are going to cancel my policy because they won't take payment seeking legal advice I've had enough

fergus A.

2/5

Impossible to update my status and was required to phone call center. 10% added onto my premium because I retired. Really disappointing and I would love to find an alternative

Sean D.

1/5

Customer service is an absolute joke in a crash and you can't get through to a human then when u do they hang up on you shambles of a company