Greenacre Financial Services - Ascot

Andy W.

Karl has been an absolutely brilliant in everything he has done for me. I cannot speak highly enough of him.

From the very first call he’s been professional, easy to speak with and dedicated in helping me the best he possibly can.

I have been made to feel at ease with a lot of the technical aspects of the mortgage process (my circumstances did pose some challenges with technicalities) but Karl explained everything in a very clear and concise manner. Communication has been exceptional, keeping me updated every step of the way, even out of normal working hours to support where he can.

The whole experience with Karl, and Greenacre Financial has been top class so thank you for everything you’ve done.

I look forward to using your services again in the future.

Gilbert C.

Melanie is not only a star she is a SUPERSTAR.
As a first time buyer I was damn curious to know the mortgage process. Mel’s prompt and swift reply always put me at ease. She was always there whenever I needed some advice. I never thought mortgage process will be so seamless and easy. I would highly recommend Melanie Palmer to everyone. She is a great asset to Greenacres. Greenacres Service specially Melanie work is highly recommended and valued. Be Rest assured when Melanie is handling your mortgage application.
Thank you Melanie for all the help and support.

R S.

I can’t recommend Greg from Greenacre highly enough! His professionalism, expertise, and genuine dedication to helping us with our remortgaging needs have been nothing short of exceptional.

From the very first interaction, he was incredibly responsive—always quick to answer questions, no matter the time of day, and with clear, concise information. His thoroughness really stood out as he delved into every detail of our financial situation, leaving no stone unturned to ensure that he fully understood our needs and could recommend the best options for us.

What truly impressed me was his handling of our three remortgages at the same time. Each had its own set of challenges, yet Greg approached each one with meticulous attention to detail, explaining every step of the process and addressing potential hurdles before they even became issues. His ability to break down complicated scenarios into understandable terms made the experience seamless and stress-free.

Above all, I felt that he genuinely cared about helping us achieve the best possible outcome. He wasn't just trying to push through a transaction—he took the time to truly listen and understand our circumstances, tailor his advice, and act in our best interest. His prompt action and persistence ensured everything progressed smoothly, and I always felt like I was in the most capable hands.

If you’re looking for someone who combines expertise with a personal touch, look no further. My experience has been nothing but positive, and I’m grateful for Greenacre's exceptional support and guidance. Thank you for making what could have been a daunting process so manageable and successful!

sam B.

Melanie is a superstar. She really has gone above and beyond to make the process of moving seamless for me. As a first time buyer, I really needed a lot of explaining and reassurance and I’m so grateful to Mel for helping me. Nothing was ever too much, she really explained everything to me and made me feel so comfortable in the process. I spoke to around 5/6 different mortgage advisors and Mel absolutely stood out the most to me. I knew I could trust her to give me the best advice. She has always been so quick to come back to any queries I’ve had and she’s kept me updated throughout the whole process. I genuinely thought the mortgage was going to be the most stressful part but thanks to Mel, the mortgage was so easy and I had my mortgage offer through within a few days. I never once had to doubt if I was getting the best deal or going with the right product as I knew I was in safe hands. She has even checked to see if I can secure a lower rate throughout the process, even thought I’ve already had my mortgage offer! Thank you for making the process so smooth Mel and thank you for making my experience as a first time buyer a really positive experience. I will be recommended to all my friends and family!

Hayley C.

We received excellent support from Shelley when arranging our first time buyer mortgage. Shelley was extremely knowledgeable and gave excellent advice. Shelley was also on hand to answer any questions we had and was always excellent with her communication, keeping us updated throughout the process. Shelley was also checking mortgage rates right up until our exchange of contracts, managing to secure us a lower rate.
I am so glad I came across a recommendation for Shelley and look forward to working with her again in the future. Highly recommended!

Jatinder S.

I can't thank enough for the amazing service Shelley provided during our mortgage process. From day one, she was approachable, professional, and always willing to go the extra mile to make sure we understood everything clearly. It felt like she genuinely cared about finding the best solution for us, not just closing the deal. I’ll be recommending her to everyone I know who needs mortgage advice. Thank you so much for your hard work and support.

Jennifer G.

Melanie has been incredible throughout the entire home-buying process! She was thorough, professional, and always available to answer any questions I had. She consistently went above and beyond, handling any changes in circumstances with ease. Thanks to her, the experience was smooth and completely stress-free. I will always recommend her to anyone looking for a mortgage broker!

Ana B.

My husband and I can not recommend Greg and his team at Greenacre Financial highly enough. We have finally completed on our re-mortgage which was incredibly complicated, in fact we had it fall through a couple of times and it has taken a while to get to the finish line but Greg has persevered and we are so grateful. We do hope that when it comes time to re-mortgage in a couple of years time that it will be a nice simple process, however I have full faith in the team at Greenacre if it is not. Thank you guys.