Home Financial NW - Runcorn

Jade Roberts

I wasn't able to get a mortgage for the amount I needed with other advisors, but Amy at Home Financial helped me in securing a mortgage under slightly complicated circumstances. She explained the process from start to finish, alaying any concerns I had along the way. She responded promptly to any queries and I had peace of mind, knowing she was there to assist throughout. Nothing was too much trouble and she was always professional, patient and courteous. I would not hesitate to recommend Amy to friends and family.

stu jenkins

Amy was brilliant, kept me updated along the way. 2nd time they have helped me, so glad I used them again.

Joshua Cowan

An outstanding service received from Home Financial and especially by Ross Jones, who excelled within all spheres of his role & has emerged as the most competent broker I have ever used. Clearly committed, he consistently communicated clearly & delivered exceptional honest advice. Administratively, he carried out preparations meticulously & engaged early with any issues or queries we had. He had very good oral communication with confident techniques to comprehensively convey information. He was also self-aware & adjusted his approach to my partner who was a first-time buyer. He stood out in comparison to other brokers I have used with his proactive initiative in response to a potential issue with our life insurance, where he promptly advised all relevant parties of the issue. When uncertainty arises, he governed us & provided sound direction by giving timely & effective guidance. His flexibility to suit our needs was fantastic, making meeting commitments & activities a priority out of his core working hours. Overall, he has fulfilled his roles to the highest of standards, & we were extremely satisfied with the service we received. I have used 3 brokers in my time and Ross Jones is by far the top performer. Thanks again Ross.

Sian Stroud

The service that we received from Ross Jones at Home Financial was excellent, we were notified of all milestones throughout the process. I would highly recommend their services.

AJAYI ADEJOKE

Paul was assigned to me from the start and he had credibly done justice to explaining what every words in this mortgage process means to the level of my understanding. There is no uneasiness or anxiety when asking questions or talking with him. He’s got the brains and did his best all through the process, diplomatic and a risk taker.
Nevertheless I had a bit of his unavailability especially during the festive season and I can absolutely understand his tight schedules and the end of year closure.
I will give a million thanks to the whole crew/team for a job well done and will always recommend ESTAS to friends and family at every opportunity.

Marian K

We had the pleasure of working with Paul Critchley as my mortgage adviser, and I couldn't be more satisfied with the exceptional service he provided. Paul's expertise in the field is evident in the way he guided me through the entire mortgage process, addressing all my questions and concerns with patience and clarity. His attention to detail, professionalism, and dedication to finding the best mortgage solution for me were truly outstanding. We were first-time buyers, and it was literally stress-free. We were not expecting that. We finished everything in almost four months, from May to September. At completion, there was a confusion with my solicitor, but Paul sorted it out quickly. We definitely will work again with him, and I highly recommend Paul Critchley as the best mortgage adviser you could ever hope to work with – a five-star experience all the way!

Chad Hayes

Our process very smooth and quick, we have no complaints at all.
Lindsey who was our advisor always kept in touch with us and gave us updates of proceedings.
We can’t fault her or the service provided and I would 100% use this service again.

Ana Constantino

We are very grateful to the residential finance company because they always helped us and answered our questions on time. We are very happy with our house.
Amy Leitch is very helpful and is always available to answer any problems or questions we have.

We can only say thank you so much Amy and to the entire team.