Huws Gray Halesworth - Halesworth

Huws Gray Halesworth is a popular store located in Halesworth, IP19 8QR, United Kingdom. The store can be easily reached at Phone: 1986875000. Huws Gray Halesworth has a user-friendly website that provides all the necessary information about the store and its products, which can be accessed at Website: huwsgray.co.uk.

Huws Gray Halesworth offers a variety of products and services, making it an ideal destination for homeowners, contractors, and DIY enthusiasts. However, the store's specialties are not explicitly mentioned on their website. Nevertheless, the store provides a wide range of building materials, tools, and hardware products, making it a one-stop-shop for all your building and home improvement needs.

The store offers several convenient shopping options, including Curbside pickup, Delivery, In-store pickup, In-store shopping, Same-day delivery, and Wheelchair accessible entrance and parking lot. These options make it easy and convenient for customers to shop at the store, regardless of their mobility or time constraints.

Huws Gray Halesworth accepts various payment methods, including Batteries, Checks, Credit cards, Debit cards, NFC mobile payments, Credit cards. This flexibility in payment options ensures that customers can choose the most convenient method for them, making the shopping experience even more seamless.

According to Google My Business, Huws Gray Halesworth has received 37 reviews with an average rating of 4.1/5. This positive feedback from customers indicates that the store provides high-quality products and excellent customer service.

Reviews of Huws Gray Halesworth

Sarah Roberts

5/5

Thanks to the team at Huws Gray Halesworth for great service delivering materials for a project we were carrying out at the weekend, special thanks to Mark R, Elisha & Rob the driver for saving the day with an emergency short notice Saturday morning delivery when we realised we had miscalculated our materials. Great customer service.

Gavin Luke

5/5

Excellent service particularly from Dean in the timber dept. I had a fiddly cutting request and he deal with it cheerily. The politeness and helpfulness continued on the trade counter - 5* plus

Anthony wilson

5/5

Many thanks to the yard in particular Dean who was as always very helpful with a smile. Good efficient service, keep it up. Crabtree Living

M G

2/5

Very grumpy and sullen male staff members! The young lady on the phone was lovely and the man in the yard at the back was also friendly and helpful, but the blokes on the shop floor, blimey! Never had such rude service in my life. Dreadful.

John Doylend

5/5

This morning I went to Ridgeons at Halesworth because I needed to purchase a few bricks for a small job at home. From my initial contact with the staff at the sevice desk, through to the fork lift driver in the brick department and the guys in the office the service was absolutely first class. They went out of their way for me (it was only a small purchase) and when I got home I found that they had provided a perfect match with my existing brickwork. Without exception the Ridgeons staff who dealt with me were pleasant and enormously helpful. They made me a very happy customer. Thank you.

Hayley Witham

1/5

Terrible experience shopping here today. Would not recommend it especially if like me you are a female. Asked for advice because I needed wood screws was patronized, made to feel very stupid by the member of staff who helped me and sold the most expensive in the shop. Took my husband back with me (He was not happy with a £30 box of screws when he gets them for £10 a box) they were more than happy to accommodate him and said it was my fault for not knowing what I needed and suggested he accompanied me in future. Equality and diversity training springs to mind. Will shop at Travis Perkins in the future much better service for us females.

P-J Parker

1/5

I have been using Ridgeons or what is now called Huws Gray for fifteen years. I am a professional builder by trade and in my spare time I'm buiding my own house.
A note to the 'management'.
You are only as good as your staff and if your staff are demoralised and do not have the right training to help customers then things are definitley amiss. The smiley greeting is certainly a thing of the past.
If you shy away from your roots ie, being a builders merchant you will cause to upset to those who practice that trade. If you want to compete with Hughes or other electrical experts then fine, but you have to be better than them although if your current attitude to building stocks is as it currently is you will fail in all directions.
Piling one section of your large portal building high with electrical goods doth not a builders merchant make because what happens is you fail on the small important items and keeping track of them so they run out. Cavity closers, flooring PU glue, keeping a good stock of the most popular and up to date brush-less 18V professional Makita cordless hand tools (as you once were when alliged to Anglia Tool Centre)
Out of stock items, all the result of poor stocking practices. You can't blame staff, or Covid for that matter, except that of 'management' for this failure.
Are you are trying to compete with Howdens, Magnet and others with supposed better kitchen ranges? Why? These companies are kitchen specialists and the result is that I will refer back to; your poor stocking issue. Not forgetting demoralised staff.
So come on y'all management have a good shake up within and get better not worse. Please.

Joe Block

2/5

Attractive staff but incredibly, they have no coffee machine. They also have hardly any stock, its like the forgotten outlet.