JCS Transport Consultancy - Leatherhead

Dawid W.

Extremely Disappointing Service – Avoid at All Costs

Our experience with JCS has been nothing short of a nightmare. One of their employees who was managing our operator license left the company in October. Shockingly, we were not informed of this until December, and that was only because I had to chase the matter by contacting the employee's personal mobile number. Despite their failure to provide the promised service, JCS continues to charge us for a system they are not maintaining or managing properly.

Since Lee left, communication with JCS has been almost nonexistent. We are now left in a precarious, non-compliant position due to their negligence. This could potentially cause serious issues with the Traffic Commissioner's Office, something entirely avoidable had JCS fulfilled their obligations.

On January 16th, I was assured that Jamie, who I believe is the director, would get back to me "tomorrow." It’s now been a month, and despite calling and emailing daily, I’ve received no response. Calls go unanswered, and emails are ignored.

This level of service is unacceptable. Their lack of professionalism, communication, and accountability has caused immense stress and put us in a vulnerable position. I strongly urge others not to trust JCS with anything important. Save yourself the trouble, frustration, and potential legal risks by looking elsewhere.

Dave P.

We needed to attain our FORS Bronze accreditation very quickly. Jamie and his team responded rapidly and we got our accreditation within a couple of weeks. It would have been quicker but the audit was delayed for reasons out of their control. Jamie attended our offices during the audit and was able to assist where required as we went.
I would highly recommend JCS Transport Consultancy to anyone

lucy W.

Disgusting service, took payment without completing the job, because of their inadequacy of completing a simple task our FORS has now been downgraded, AVOID AT ALL COSTS

Paul H.

Jamie Campbell and the team at JCS have been extremely helpful, approachable and easy to work with, since the very early days of our FORS journey. Jamie helped us through pre-implementation of FORS, from our initial Bronze application, five years ago, up to the previous two years' successful Silver accreditations. Reasonably priced, for a superb service, the team's knowledge is second to none and I'm always assured of timely and successful submissions.

Tom C.

I used JCS last year & intend to do so again going forward. When I first contacted them, along with others, they explained everything very simply & quickly immediately putting me at ease. They were on hand to answer every question & the whole process was dealt with remarkably quickly & competitively priced.

Sophie B.

JCS Transport Consultancy have been extremely helpful throughout the process. Would highly recommend if you are apprehensive about prepping for an audit. They couldn't have helped anymore than they did. Brilliant service!

Sophie Burroughs
On Behalf of BVL Scaffolding Co Ltd

Andy T.

Very knowledgeable, professional and straight forward service. Directly responsible for us gaining FORS including full documentation at first attempt. As a result we have now engaged them on an ongoing basis for Transport monitoring generally. Would recommend without hesitation.

Demi S.

A fantastic service from JCS. Made everything so simple and easy. Big thanks to Jamie for his fast responsive to any questions that I had. Outstanding and will be using this company again!