LV= Britannia Rescue - Huddersfield

Address: Floors 2, 3 & 5 Folly Hall Mills, St Thomas' Rd, Huddersfield HD1 3LT, United Kingdom.
Phone: 3301239970.
Website: lv.com
Specialties: Financial institution, Insurance company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 171 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of LV= Britannia Rescue

☎️3301239970

⏰ Open Hours of LV= Britannia Rescue

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: Closed
Sunday: Closed

LV= Britannia Rescue: A Comprehensive Overview

LV= Britannia Rescue, situated at Floors 2, 3 & 5 Folly Hall Mills, St Thomas' Rd, Huddersfield HD1 3LT, United Kingdom, is a reputable financial institution and insurance company that specializes in providing reliable breakdown cover services. With a phone number at 3301239970 and a website accessible at lv.com, this company has established itself as a key player in the industry.

Specialties and Services

Specializing in financial institution and insurance company services, LV= Britannia Rescue offers a range of products and solutions catering to the needs of its diverse clientele. Their expertise in breakdown cover sets them apart, ensuring that customers receive exceptional service when faced with vehicular emergencies.

Other Points of Interest

The company prides itself on its wheelchair-accessible car park and entrance, demonstrating its commitment to accessibility and inclusiveness.

Customer Opinions and Reviews

This company has garnered 171 reviews on Google My Business, with an average rating of 3.4/5. Customers have praised the company for its quick response times, friendly staff, and efficient service. For instance, one satisfied customer shared their experience of having to call out the service twice, noting that the team was always very quick and a human answered the phone every time. Additionally, the company made welfare checks, further demonstrating their dedication to customer care.

Another review highlighted the exceptional service provided by Ravenscroft, the recovery team assigned to the customer's case, who were described as brilliant. This positive feedback emphasizes the high quality of service provided by the company's teams.

Final Recommendation

Given its reputation for quick, reliable, and human-centric service, LV= Britannia Rescue is a highly recommended choice for anyone seeking breakdown cover. With a strong presence in the financial institution and insurance industry, and a commitment to accessibility, this company is well-equipped to handle various vehicular emergencies. We encourage you to explore their services further by visiting their website at lv.com and reaching out to their friendly team via phone at 3301239970.

👍 Reviews of LV= Britannia Rescue

Sandra L.

5/5

Amazing service in Hampshire. Had to call them out twice. Always very quick to get to us. A human answers the phone when you ring and they rang us every half an hour for a 'welfare check.' We only waited 40minutes but still received two welfare checks. Both times it's been Ravenscroft doing the recovery and they have been brilliant too. Can't fault the service received.

Maisie M.

5/5

Broke down on a French Motorway on my motorbike, and don't speak a dot of French. The gentleman that answered my call (Kaiden/Cayden) was so helpful and reassuring, and called back every half hour to make sure I was okay. When French police finally rescued me, Simon next answered my call and was as lovely as the gentleman before. I was then transferred to Optivan/European Assistance, but over the next few days a mixture of a language barrier and being new to the process lead to a lot of anxiety. Ross from Britannia rescue came to my rescue, explaining all that had happened/was happening, and spoke to Optivan for me for the information. We had a small chat after as I felt all my stress and anxiety melt away. These gentlemen are absolute credits to the company, and thanks to to the service I received I will definitely be renewing next year!

James A.

5/5

Absolutely first rate! I moved my wife and me to LV Britannia Rescue after absolutely appalling service from the AA. This is a breath of fresh air! The telephone operatives were so helpful and caring. The first I spoke to (sadly forgotten her name) was great at coming up with a plan and reassuring us that we would be sorted. The second one I spoke to (his name was Chris) regularly checked in with me to ensure that we were taken care of and did a great job of chasing the recovery services. Both callers were true professionals and conducted themselves impeccably. The subcontracted recovery services were all great. The operatives at Britannia Rescue formed a plan and a backup plan to get us and my car home, and they executed it exactly as they said they would. If you’re with the AA or the RAC, forget it! Go with LV Britannia Rescue. We’re very happy to have made it home in one evening after breaking down a long way from home, and whilst it sounds very corny of me to say it, even gladder that we chose to switch to LV Britannia Rescue; thank you!!

Peter D.

5/5

Superb 'at home' service after an unrepairable tyre sidewall slash. Answered phone quickly, very friendly helpful team, provided tracking service for rescue truck and took me and my car to tyre fitters in no time, to get car back on the road within hours.

Big shout out to their contractors Reading and Wessex Recovery too, for their friendly driver.

John D.

5/5

Great service from Britannia Rescue this morning. My ignition key wouldn’t turn in the lock. Richard arrived within half an hour (so helpful to be able to track his progress on the link from the text.) He pushed and twisted harder than I had felt confident to do, and had the problem sorted quite quickly. Looks like I may need a new barrel soon. Very pleased I spend the money each year on this service.

Linda C.

5/5

Wow what service, made everything so easy. Spoke to 2 agents, they had so much patience, friendly and didn't sound like robots. I'm 76 and just had a massive heart op.
James from Lee Hire the recovery company, again, nothing was too much trouble, friendly, patient. Kept me informed at all times. 2 hour wait was about 25 minutes. 5 star service from Britannia and Lee Hire Ltd.
Thank you
Linda Davies

Cath M.

5/5

Today my Dad's car wouldn't start and he was due to take it in for MOT. We had a home start from Matthew who was a very kind man indeed. And when he saw that Dad (92yrs and asthmatic) would struggle to walk back from the garage on a cold day he dropped him back home. Even made sure he got back in the house safe while I was walking back. Cannot thank him enough for being such a nice bloke

Adam P.

1/5

Terrible experience. Delays, misinformation and miscommunication at every step of the way. Had to arrange our own repatriation from Europe and now chasing to try and get our car back after 3 weeks. No call back from the complaints department after 14 days. Apparently, they're 'very busy'.