Malcolm Gray & Associates - Stafford

Malcolm Gray & Associates: A Comprehensive Overview

Malcolm Gray & Associates is a highly regarded optician and audiologist practice located in Eccleshall, Staffordshire. Situated at 56 High St, Eccleshall, Stafford ST21 6BZ, United Kingdom, the practice offers a complete range of eye care and hearing services to the local community and beyond. With a commitment to patient well-being and utilizing modern diagnostic techniques, Malcolm Gray & Associates has established itself as a trusted provider of visual and auditory healthcare.

Specialties and Services

The practice’s core services encompass a wide spectrum of eye care and hearing solutions. Specifically, they provide expert optometrist services, including comprehensive eye examinations, contact lens fittings, and the diagnosis and management of various eye conditions. Furthermore, they offer professional audiologist services, specializing in hearing assessments, hearing aid fitting and maintenance, and tinnitus management. They operate as a dedicated eye care center, ensuring a holistic approach to patient eye health. The team’s expertise extends to addressing both visual and auditory impairments, providing tailored solutions for individual needs.

Location and Contact Information

Conveniently located at 56 High St, Eccleshall, Stafford ST21 6BZ, Malcolm Gray & Associates is easily accessible. Individuals can reach the practice by phone at 1785851015. For more detailed information and to schedule an appointment, please visit their website at mganda.co.uk. The practice is dedicated to providing a welcoming and accessible environment for all patients.

Points of Interest and Accessibility

Malcolm Gray & Associates prioritizes patient convenience and accessibility. They offer in-store pick-up and in-store shopping options for eyewear and hearing aids. The practice is fully wheelchair-accessible, ensuring that individuals with mobility challenges can easily access the services provided. Recognizing the importance of inclusivity, they are proud to be an LGBTQ+ friendly environment. Appointments are required, and it is strongly recommended to book in advance to secure a preferred time slot. The practice accepts a variety of payment methods, including cheques, credit cards, debit cards, and NFC mobile payments, catering to a diverse range of customer preferences.

Customer Feedback and Reputation

Malcolm Gray & Associates consistently receives positive feedback from its clientele. Currently, the practice boasts 73 reviews on Google My Business, with an average rating of 4.8 out of 5 stars. These reviews consistently highlight the practice’s professionalism, expertise, and patient-centered approach. Patients frequently commend the thoroughness of the examinations, the kindness of the staff, and the effectiveness of the recommended treatments. Many customers appreciate the efficient service and the willingness of the team to go the extra mile to address their concerns. The practice’s commitment to providing a comfortable and reassuring experience is a recurring theme in customer testimonials, suggesting a dedication to building long-term patient relationships. The positive feedback underscores the practice's reputation for delivering high-quality care and exceptional customer service.

Further Information

The practice’s website, mganda.co.uk, provides comprehensive details about the services offered, staff profiles, and contact information. It is highly recommended that prospective patients visit the website to learn more and schedule an appointment. The practice's commitment extends beyond simply providing visual and auditory care; they strive to educate patients about their eye and hearing health, empowering them to make informed decisions about their well-being.

👍 Reviews of Malcolm Gray & Associates

Ila G.

5/5

I was recommended to go opticians by the pharmacist as I had a problem with one of my eyes. Fortunately they had a cancellation and were able to see me immediately. The optician was very thorough in her examination and diagnosed dry eye. Purchased medication etc and a follow up appointment was booked.

Lynne W.

4/5

After endless problems with my previous glasses, I was pleased to have my eyesight retested and to be given a new prescription. My new glasses and the new prescription have improved my life! The staff are always friendly, efficient and willing to help. Thank you.

Jo A.

5/5

Great experience with all the team in Malcolm Gray’s , all of my test results explained clearly and support given with DVLA queries.
Excellent range of glasses and great support given with my choice and with the fit on collection.
Would definitely recommend to anyone new to the area or already in the area, take a look , have a chat , well worth it.
I will be going back.

James H.

5/5

I had my two yearly eye test last week and was very impressed with the service given. This was thorough with both an eye health check and tests for new reading glasses and varifocal sunglasses.
Even parked outside though not always possible.

Leigh B.

5/5

I have always gone to the bigger optician chains but decided to try Malcolm Gray as they were local. Wow, what a pleasant experience. Catherine was very thorough patient and honest and not at all pushy. I would definitely recommend this company.

Max C.

5/5

Very helpful and informative, explaining so clearly how and why my eyes are changing with age and clear direction should I have visual issues should it occur.
Very pleased with the staff.

Neville H.

5/5

Fantastic opticians, always make you feel welcome, optician very thorough with my eye test, I highly recommend them and thank them . Mr Hall

Lindon G.

5/5

Professional and friendly service at the exact time without waiting. Very informative of the process involved.. Nice people.