Matrix247 ICT - Rossendale

Matrix247 ICT is a reputable company located at Matrix House, Rossendale BB4 4QJ, United Kingdom. Their phone number is 3453620247 and their website is matrix247.com. They specialize in computer support and services.

Some points of interest include a wheelchair-accessible car park and entrance. This company has received 41 reviews on Google My Business, with an average opinion of 4.5/5.

One notable feature of Matrix247 ICT is their exceptional customer service, as exemplified by Andy. He has been instrumental in new equipment setups, new staff member introductions, and resolving IT issues or recommending appropriate programs for various tasks. His quick and professional assistance has consistently impressed clients.

Characteristics

• Specializes in computer support and services
• Wheelchair-accessible car park and entrance
• Excellent customer service

Location

Matrix House, Rossendale BB4 4QJ, United Kingdom

Recommended Information

• Phone number: 3453620247
• Website: matrix247.com

👍 Reviews of Matrix247 ICT

Tim H.

5/5

We moved over to matrix from another IT supplier that was letting us down and we are more than happy with the change. Everything was transferred over with no loss in our working ability and the service since has been first class. A special Mention to Andy who has been amazing whenever we have needed anything. From new equipment, new staff member set ups, IT problems and even advice on what programs we need for certain tasks. Andy has always been on hand to sort it quickly and professionally.

Chris C.

5/5

We are very pleased with our switchover to Matrix 247 and cannot recommend them enough. We had been with a large provider for many years with appalling service. Victor , Simon and all of the team have helped us through a very difficult transition and have gone the extra mile to make sure everything was transferred smoothly. We have had no disruption, and are now very pleased with our new setup. Most importantly, if there is a problem then they will help you straight away. We would have no hesitations in recommending this company to other businesses.

Jo H.

5/5

Matrix have been providing us with a great service now for many years. We recently purchased a new telephone system from them. Victor and Warren were great! They went through all options with us in detail, to ensure the system met our exact requirements. I would definitely recommend!

Michelle G.

5/5

Having moved to Matrix we were very impressed with the transition. Victor Lisowski lead our project and was very efficient and thorough. Since going live, we have been very happy with the service Matrix 247 offer us. They are timely in their responses and very efficient and have ensured all of our queries and issues have been resolved speedily.

steven G.

5/5

Great service from everyone involved at Matrix. Engineers turn up when they say and sort any issues. Mia our account manager is very helpful and informative dealing with any of our issues or queries , wouldn't hesitate to recommend the company for any of your communication needs

Julia R.

5/5

A forward thinking, solution orientated, customer service driven team of professionals who will find the best bespoke solution for any business. Matrix247 build long-term effective partnerships that will allow them to proactively advice their clients of news or upgrades and thus, always ensure your business is equipped with the best and latest solutions available.
Their no obligation audit is highly recommended - try it: I bet they will find money for you that you did not know you had 🙂

helen J.

5/5

Mia is super helpful, and very responsive. A great asset to Matrix I'm sure. Simon and the company are a trusted one that I've worked with for many years. I would highly recommend their services. they excel in customer service.

Helen T.

5/5

Victor and the team at Matrix247 have been great partners to work with. They have managed our communications systems from our mobiles and VoIP landlines and moving them to remote soft phones all done responsively and with a real understanding of the needs or our business.