Metropole Hotel, Torquay - Torquay

The Metropole Hotel is a 3-star hotel located on Belgrave Road in Torquay, Devon, England. The hotel offers comfortable accommodation and excellent service to its guests. It is a popular choice for those visiting Torquay, known for its beautiful beaches and outdoor activities.

The hotel features modern rooms with all the amenities that you need for a comfortable stay. Each room is equipped with a flat-screen TV, free Wi-Fi, and en-suite bathroom. Guests can also enjoy the hotel's restaurant and bar, which serve a range of delicious meals and drinks.

The Metropole Hotel is close to several popular attractions in Torquay, including the Torquay Museum and the Torre Abbey. The hotel is also within walking distance of the town centre, making it easy to explore the local area.

Guests have praised the hotel's friendly staff and comfortable rooms in their reviews. The hotel's location and amenities are also highly rated.

Specialties

• Hotel
• Extended stay hotel

Opinions

This company has 556 reviews on Google My Business.

The average opinion is 3.6/5.

About the company

No additional information is available.

Address: 1803293682"> Website: https://www.alfatravel.co.uk/individual-hotel/hotel_id=3008

👍 Reviews of Metropole Hotel, Torquay

trurevu2015

We enjoyed our holiday with Alfa although the journey down took over 9 hours and the return journey only slightly less. The hotel was good although there were a few minor issues. We paid extra for a room with a view which we thought would be on the opposite side to the road. The room itself was great, with a lovely view of the Bay from the bay-window, but also overlooked the road so there was quite a bit of traffic noise, especially first thing in the morning.Luckily we got used to it. The food was mostly good, although there were a few dishes that didn't seem as described on the menu. Our lovely waitress, Shannon, was efficient and friendly, we certainly missed her on her day off. Entertainment was a bit hit-and-miss after a good start on Sunday night. This was followed by 2 consecutive nights of little or no entertainment and 3 nights with singers who couldn't match the first night singer. Lack of air-con made the entertainment room very hot. Fans only cooled those who were in front of them. The hotel was generally clean and reasonably well-furnished, although some chairs are starting to look a bit shabby. Staff were mostly friendly and helpful. What put a bit of a downer on our break was the fact that Alfa only delivered us to the resort, then we had no coach or driver for 2 days until a local coach and driver arrived to fulfil our excursions. We then had a different driver for the journey to the Interchange.He didn't speak until we arrived at our first stop, despite the fact that we were an hour late setting off.Not the same as our experience on our last Alfa Holiday.

mskeffington431

Long journey but broken up with stops, Alfa driver Nigel was nice and knowledgeable on our days out.|Our bedroom was really nice, lots of noise early mornings from deliveries up and down road but didn't mind as I'm an early riser.Food was good and waiting staff worked very hard whilst remaining pleasant to all.|My only point would be to make sure door to downstairs outdoor area was kept closed as lots of us sat in the lounge and were really cold plus could smell cigarette smoke from folks stood at top of steps.|It would've been nice to sit on benches at the front but all the smokers sat.All in all a nice holiday but a bit far for me (walking stick)down into town, there's buses on roadside but a bit hit and miss.

Lynda A.

5/5

We have just been to the hotel on a 5 day break,.
It is clean, the staff and manager are so helpful and polite.
There is a good choice of food for dinner and breakfast.
Good entertainment on an evening.
I would definitely go back to this hotel, it is nice to see all the staff were lovely and not just a few.

771noreens

Returned yesterday (16-8-2025) from a fantastic holiday with Alfa Travel to The Metropole Hotel in Torquay.|We had a fantastic time!|The hotel was very clean, tidy and welcoming.|The staff were all very friendly and couldn't do enough for us.|Our room was quite large, bright and very clean and comfortable. |The meals were excellent and were very generous sized portions, with plenty of choices. |Our waitress, Shannon always great us with a smile and was very polite and friendly.|Here's to our next year's holiday to the Isle of Wight. Thank you Alfa Travel!

garycG7580HU

Long journey with Alfa to many stops as there was a toilet on the coach|Staff very nice along with the food,bfast was the best alot of choices |The stairs are steep thoe and the lifts fit 2 in max unless you are slim|Rooms nice and clean |Shower was ok took a while to warm up on last day we just used the kettle to add to water in the sink|Entertainment was ok but torquay was near by anyway|Trips out wer good|Cases brought to your room|Big wardrobe |Overall 7/10

allisonr286

Just had a 2 night stay at the hotel . I had a Seaview room which was really nice there was a double bed laid out with towels, there were tea and coffee facilities in the room with which you could replenish at reception . Nice size wardrobe for clothes and there was a desk fan which was very welcome as it was really hot the days we were there. The bathroom was lovely it had a walk in shower which was great water press was excellent. We booked breakfast and there was plenty to choose from ie cereals and hot full English breakfast served on hot plates also vegetarian options available. There was tea and coffee brought to the table. There was entertainment both nights we were there which everybody seemed to enjoy. The staff were fantastic and couldn't do enough, plus there are lifts to every floor which was a bonus. The only negative i can give was the smell of drains in the corridor to my room. Its a 10min walk to the seafront and 20min stroll to the town but taxis are cheap enough to get there all in all we had a great time and would book again.

Yvonne C.

5/5

During our stay, my hysband became ill so we were going to get a train home. When we spoke to the duty manager she asked if we had taken there insurance, which we had, from that moment on it was out of our hands, she arranged for a taxi from hotel to Keighley, provided a packed lunch. This was our first coach trip so we were unsure what to expect. It was exceptional. Service, staff, cleanliness and food excellent. All being well we will be back. Thank you to all Metropole Staff.

Gapyeargranny

Stayed here a few years ago when it was the Cavendish & has since supposedly had a major upgrade though I don't know where the money was spent. Still very tired looking & down in the mouth. Room was only just acceptable. There was an outside sitting area behind the bar but the steep flight of steps leading down to it were too perilous for most, they looked as if they should be condemned.|The food was atrocious, supposed to be home cooked, never in this wide world. One starter was supposed to be mushrooms in creamy sauce, it was just 3 mushrooms floating around in what looked like a tin of soup, the garlic bread was submerged & impossible to eat. The waiters/waitress staff were superb, always pleasant & eager to please. |Spent nearly £600 each for the stay & I can honestly say it's highway robbery. Never again