Monarch Financial Services Ltd - Kilmarnock

Jordan A.

Absolutely brilliant service from Monarch. Iain took the time to understand my situation and managed to secure me a far better rate on my highest mortgage sub-account. Even better, he arranged it so the term will align more with my other sub-account expiry, giving me full flexibility and more options next time I come to review. I feel far more in control now, and the process was smooth, clear, and — unlike other brokers — completely free since the product I took had no bank fees. No hidden charges from Monarch, and no stress. I’m genuinely grateful to Iain and the team, and I wouldn’t hesitate to recommend Monarch to anyone looking to get their mortgage in order.

elliot S.

Iain and Alison at Monarch Financial Services have both been absolutely brilliant throughout the process of my partner and I purchasing a house. Their help to secure a mortgage in principal and apply for a mortgage removed a substantial element of stress form the buying process and they were friendly throughout. They also helped us in sorting out insurance policies. I would highly recommend to anyone seeking assistance in these areas.

Amy X.

Fantastic service! I had the pleasure of Erin assisting me with my mortgage as well as buildings and content/life insurance and it couldn't have been a smoother process especially being a first time buyer. Erin is so lovely and efficient, so easy to work with. We had regular calls to keep me updated on the process and I always got a fast response to any queries. Caitlin was also really helpful throughout the process. Would 100% recommend Monarch's services to anyone.

Michelle C.

I had the pleasure of dealing with Lauren throughout my recent mortgage application and she couldn’t have been more helpful. Everything was done at speed and the communication throughout was excellent, especially helpful when mine was being done in a tight timeframe with a couple of complexities thrown in. Lauren exceeded expectations at every stage and I would not hesitate to recommend to everyone.

Simon H.

This was the first time I had used Monarch and followed a recommendation from a friend. I can honestly say my experience was a total pleasure and a refreshing change.

I was looked after by Lauren who was very knowledgeable, helpful and extremely attentive throughout the whole process.
If any questions arose, Lauren dealt with them immediately and she was the driving force in getting my deal ‘over the line’!
I would have no hesitation in recommending Lauren or Monarch, to anyone.

Erin L.

Myself and my partner recently used Monarch when buying our first home. Lauren McFarlane was excellent - she explained everything to us in clear detail and took us through the process step by step, and supported us along the way. I would highly recommend!

Joan M.

Can’t thank Lauren enough for her help with our remortgage. We have never used a broker before but would have no hesitation in recommending Monarch and especially Lauren. Fantastic service, kept us informed the whole way through. Thank you

David G.

Cannot praise Monarch and Iain (Greer) enough!! He and his team are always so friendly, professional, helpful, knowledgeable and, very importantly, trustworthy!

Iain has helped me with several mortgages over the years, both residential and buy-to-let, and has always found me the best deal available and saved me a great deal of hassle and money!

Nothing is an inconvenience for Iain and he's actually advised me against changing mortgages (essentially doing himself out of a bit of business) sometimes when he's felt it wouldn't be the right thing to do.

Highly recommended!