Mortgage Decisions Bishops Waltham - Southampton

Annabel G.

Simon Randall-Coles, our Mortgage Advisor, was absolutely fantastic during the entire process of buying our first home. Not only is he incredibly attentive, quick at responding, and has fantastic financial advice, but he is very personable and is always a pleasure to speak to. Nothing was too much trouble for him. He is an absolute asset to Charters. I encourage anyone who is going with Charters to reach out to him - you will not be disappointed.

There is not one thing I could fault about Simon. Both myself and my partner have been so impressed by his hard working attitude and his understanding on the whole mortgage process, and more.

Simply fantastic - thank you Simon!

Sue D.

I met Stephanie from Charters in September 2020 and have nothing but praise for her and her colleague Cara. She got me a fantastic mortgage deal so I could buy the house I wanted. She ran through different scenarios and costings nothing was too much trouble. I was kept in the loop the whole time of application and on Monday I complete on my purchase. Would highly recommend to all my friends and family. It’s been an absolute pleasure from start to finish.

Lucie H.

I cannot give Simon and Jon enough praise for all their help with my mortgage. From the outset Simon and Jon were always available for all my questions and explaining the process so clearly, they were so patient, understanding and clear. Truly outstanding service, thank you so so much! Cannot recommend enough.

Katie

Simon and Jon have been brilliant in dealing with our remortgage. They found us a great deal, helped with paperwork and kept us updated throughout. A brilliant service as usual from Simon & Jon.

Chun Y. K.

Simon's service is excellent. He is patient and his explanations are detailed. The process of obtaining mortgage and home insurance is hassle-free even for a first time buyer.

David C.

Absolutely fantastic company....From start to finish, Charters were with us on every step of the journey which resulted in our successful house sale in such difficult times.
We will be forever grateful for all the excellent personal attention and professionalism shown by all at Charters.

We will not hesitate to recommend Charters as ‘outstanding’ to anyone in the future…

Sam M.

I am more than happy to write a review for Simon as the service and advice he provided me throughout the process (for two properties) was excellent. Simon couldn't have been more helpful and the advice he gave was exactly what I needed. I can't recommend Simon highly enough - fantastic service!

Liz

Stephanie recently completed a mortgage for me and the service I have received from has been nothing but outstanding. Stephanie kept me updated from start to finish and was always there reassure me even when faced with a couple of hiccups (no fault of Stephanie) she acted quickly and effectively to resolve this which took the stress/worry away from the situation for me. Nothing is too much; always going that extra mile she provided such a professional, friendly and personable service. I am very grateful for her hard work, I can’t recommend her enough.