NFU Mutual Shrewsbury - Shrewsbury

NFU Mutual Shrewsbury

NFU Mutual Shrewsbury, located at Mutual House, Shrewsbury Business Park, Sitka Dr, Shrewsbury SY2 6LG, United Kingdom, is a trusted insurance and financial services provider. With a phone number 1743817316 and a website at nfumutual.co.uk, the company specializes in insurance agency, financial consultant, financial planner, health insurance agency, and home insurance agency services.

Other notable features of NFU Mutual Shrewsbury include a wheelchair-accessible entrance, making it more inclusive for all customers. With an average rating of 3/5 based on 6 reviews on Google My Business, the company has received mixed feedback from its clients.

One key aspect that sets NFU Mutual Shrewsbury apart from its competitors is the exceptional customer service provided by its team. Jonathan, for instance, has been praised for his expertise and helpfulness when assisting clients with claims. Many customers have also appreciated the company's prompt communication, efficient handling of requests, and competitive pricing.

Overall, NFU Mutual Shrewsbury offers a range of insurance and financial services to cater to the diverse needs of its clients. While there is room for improvement in terms of customer satisfaction, the company's dedication to providing excellent service and support remains evident in the reviews provided by its customers.

👍 Reviews of NFU Mutual Shrewsbury

Jo B.

5/5

I have always received excellent customer service from the whole team at NFU Mutual Shrewsbury. Jonathan recently assisted with a claim, his advice and expertise were greatly appreciated. I wouldn't hesitate to recommend NFU Shrewsbury to others.

Alex !.

5/5

I have been insured with NFU Shrewsbury since 2017: vehicle and more. They have always been very helpful (even when I didn't deserve it), fast, communicative ... and good value compared to the rest of the market! I'd recommend them to anyone (one does not need to work in agri to be eligible for insurance)

Joe B.

5/5

Insured with NFUM through the Shrewsbury office for a few years now. Business, life, house, livestock, machinery, vehicles etc. all on multiple policies. The team keep me straight on what I need to do and when, have regular catch up calls to check everything is correctly insured. Absolutely spot on.

John A.

1/5

They are being taken to court in a huge class action. Absolutely would not recommend. The culture is appalling. There are grave issues about apparently deliberately misleading customers and weaponizing customer vulnerability. At least 70 years of family membership ended in a shower of incompetence, made worse by vindictive and cruel bullying of a disabled member of my family about a their disability.

David L. (.

1/5

We suggest you look for another branch. The staff have proved to be very inefficient and do not return calls or get back to the customer etc., poor reflection on the NFU brand. Total waste of time and effort trying to deal with a business that actually doesn't want the business time and time again.

Tim A.

1/5

Absolutely deplorable.