North East Equity Release - Cramlington

Clare Proctor

Jo was absolutely superb. She arranged our Life Time Mortgage with ease and a professional skill that really impressed us. She certainly knows her products, but she is never a pushy sales person. She is also very patient explaining all the pros and cons and making sure she finds you the best deal. It was always a pleasure to talk to her and no question was ignored or belittled. If we could give her 10 stars we would. Highly recommended.

Richard Waterston

We couldn’t be happier with Joanne as our mortgage advisor. Her work ethic is truly second to none. Even after we locked in our product, she kept an eye on the market and came back to us twice with better rates, ensuring we got the best possible deal.

Joanne’s product knowledge is outstanding—she has a deep, up-to-date understanding of the entire market, which enables her to offer the absolute best advice tailored to her clients’ needs. Her expertise made us feel confident that we were always making the right decisions.

The whole process was completely stress-free thanks to Joanne. We hardly had to lift a finger, as she took care of everything from start to finish with precision and care.

Her communication is also exceptional—she kept us informed with regular updates but was never overbearing. The balance is perfect, and it’s clear she genuinely cares about her clients’ best interests.

We highly recommend Joanne to anyone in need of a knowledgeable, reliable, and dedicated mortgage advisor. We will literally never go anywhere else!

L G

Joanne is professional,  knowledgeable and efficient. She has been very thorough in researching the market to find a suitable product for my needs. Then, kept me informed and explained each step of the application procedure, . Thanks, Joanne for your help and support.

Colin Simpson

Joanne is a fantastic advisor that I’ve already recommended to others even before writing this. As a first-time homebuyer, I was nervous about the entire mortgage process, but Joanne made everything so simple and stress-free. As the house had to go through probate Joanne gave great advice and prevented me from getting a mortgage offer too early that would have expired by the time probate was sorted.The whole process was painless and easy and Joanne was quick with communications sorting the whole thing out very quickly once I needed an actual mortgage offer.

John Elliott

Joanne couldn't have done more for us in securing the best Equity Release deal. Nothing was too much trouble, and with our circumstances been somewhat complex Joanne guided us through the whole process without any hassle. Joanne dealt with everything, right from the start through to receiving the mortgage offer and completing. Totally faultless, answered all calls and emails straight away and kept us informed throughout.

We found Joanne very easy to talk to and approachable with any questions we had. Would not hesitate to highly recommend.

Carrie Wilkinson

Joanne has been brilliant sorting my mortgage. This is the 3rd time Joanne has helped us with getting a great deal, and would highly recommend. Joanne is quick to respond to my emails and contacted me after my work hours on many occasions, explaining everything I needed to know. Thanks again Joanne! 😁

Kp Schofield

I recently used Joanne Manghan for equity release, and found her to be professional, efficient, detailed and very easy to deal with. The whole process was dealt with quickly, and painlessly. An issue raised by the provider was handled promptly and without fuss. I am very glad I used Joanne, and can confidently recommend to others.

Nigel Walker

We have been assisted twice in recent years by Joanne who has been extremely diligent on our behalf. She has always kept us informed of the deals available, allowed us to make the final decision and understood our wishes and the complexities from the start. I am so pleased that she was recommended to us and have no problem in recommending her to anyone else. Thank you Joanne for being so well informed and informative.