Northern Group - Manchester

Polly B.

From the start they've been quite unhelpful and uncommunicative, I've had to physically visit the office on multiple occasions just to get a timely response to an issue.
Issues that should be simple enough to resolve, such as a broken washing machine, a leaking seal in the shower, etc, took WAY too long to get sorted.

Finally, upon moving out, they took nearly a month to get back to us about our deposit, and when they did, they had taken quite significant deductions off over quite minimal or nonsensical things. It felt like they made us wait so we would be desperate enough to swallow whatever deductions they threw our way and backed us into a corner.

Ultimately, this experience has really tainted my view of the kind of people who work for lettings agents - their moral compass is swayed towards protecting and pampering those landlords who own several properties, making money of the working population that simply need a place to live.

Mike A.

Landlord Here: Northern Group have been brilliant. My last management company failed me so often and they were the second company to let me down. The Northern Group have really provided a much better service and my manager, Holly has been very helpful. Everything the other companies should have been, and everything I wanted. Thanks to the NG team

amy C.

Holly and others have been so helpful, patient and lovely during this time me and my partner were looking for an apartment. We had a really disappointing experience with a different company and were left with very limited time to find a new apartment, so it was so refreshing to be met with such kindness and genuine helpfulness with Northern Group, we couldn’t be more appreciative!! The apartment is so lovely, communication has been great and transparent throughout. Thank you so much for everything 🤍

Raffaello B.

He swiftly and efficiently repaired the broken dishwasher, diagnosing the issue with precision and using the right tools to fix it. After carefully inspecting the appliance, he replaced the faulty locking door component and ensured that all connections were secure. Once everything was reassembled, he tested the dishwasher to confirm it was functioning properly, leaving it in perfect working condition.

Bianca M.

Today I had one of the worst experiences ever: I was about to go out this morning, and while I was closing my bedroom window I accidentally dropped my phone outside, and it went all of the way down to the scaffolding… I had a session with my client in the gym so I couldn’t run late, so after that I went straight to the Northern Group in Ancoats, where I met Daniel, a lovely who’s been my lifesaver!! I literally don’t know what I would have done without him… He’s been so kind, helpful and absolutely amazing at his job!
He definitely deserves to be really appreciated for what he does at work🙏🏻🙏🏻
Many thanks again Daniel, you’re an angel!

Sasha V.

I absolutely cannot fault our property manager, Adam. He always shows up with a such a friendly welcome and helps as fast as he can. We've only been in our new place just over a week and already Adam has gone above and beyond. Such a lovely guy 🙂

Rachel F.

This is my second time renting through Northern Group and every part of the process was smooth and I was kept up to date the whole way through. Chloe and Adam have been great at coming back to any questions I had and loving the new apartment! I had so much trouble finding dog friendly rentals but the Northern Group make it so easy. Definitely recommend

Jim E.

We were shown 3 flats by Chloe who was very informative and extremely helpful. We have paid a deposit on one of the flats and the process is clear and straightforward. I would highly recommend.