One Call Commercial - Derby

Pierre Caruso

At the eleventh hour my commercial broker decided to try and rip me off thinking that I was up the river without a paddle, however a couple of weeks later I was introduced to Charles at One Call Commercial, so I decided to give him a call. Charles was professional, amenable and understanding right from the start. I told him my issue and he promised to get back to me quickly, which he did. Now at this point Charles could have took advantage of my situation and financially gained but he did not, in fact he went well above and beyond the remit and saved me a substatial amount of money in brokerage fees. This happened a while back but to this day, any claims or questions have been dealt with incredibly well by Charles and everyone I have dealt with at One Call. One last point, I deal with a lot of companies and people and One Call seem to stand out from top to bottom by being a genuinly caring, compassionate and professional. I wish I could give them 10 stars! ** there I did.

Charles

Great Service - Dan, Stefan, Jill, Lucy, Chaz and Isaac all fantastic.

Douglas Gray

One Call Insurance Company is a very good company to deal with, they tend to find very competitive prices and have a exceptional back up service when things go wrong and one has to make a claim. I can highly recommend this Insurance company for all types of cover, i have been using this company for a number of years now for my business and vehicle insurance. This company doesn't need to give luring offers like a number of other company's do to get your business, because they are the best. I have dealt with two members of staff today and they were both excellent and professional in all aspects of my call. I name these two guys (George Knowles GK2 and David Chambers DC4) because they both need recognition for the good work that they do.

Pete Storey

I have just renewed my public liability insurance with One Call and had to make three or four telephone calls to the company. Paige McCance, one of the account handlers dealt with my policy queries and changes I wanted to make and was fantastic in response and getting everything sorted for me very quickly. So nice to speak to a human and not have to be on hold for an extended period of time.
Would highly recommend; thank you Paige.

Anne G

I had been with my previous broker for many years, however due to the current climate, i wanted to see if i could make a saving this year on my Employers Liability Policy. One Call Commercial (Kieran) contacted me and he was extrmely professional, knowledgeable & had fantastic customer service skills from the outset. My policy is rather complicated however Kieran managed to improve both my premium & my level of cover whilst ensuring all of my details were up to date & accurate. I couldn't speak highly enough of One Call Commercial & i hope other business owners, like myself, take the leap of faith like i have. I will definitely be back in touch, later in the year, when my Motor Fleet policy is due.

David Cartwright

Have been a property owners insurance customer for a few years now and Paige at One Call Commercial has looked after our needs very well; always finding the best cover and price point for us. Very happy to recommend

Myles Henderson

Fantastic service and cover from the commercial team at One Call. Communications proved speedy, yet informative and effective in terms of the insurance provided. Wouldn’t look any further for business cover when acquiring quotes in the future, Andrew was splendid to deal with and I look forward to any further liaison with the team.

Thanks one call!

Sheridan Dickson

As a new business owner, I needed to get Fleet insurance for my company, I spoke to Marius at One Call Commercial who's professionalism and knowledge is second to none! He was very clear an understanding of my requirements and I have since recommended other companies to give him a call!