Personal Group - Milton Keynes

Address: 899 Silbury Blvd, Milton Keynes MK9 3XL, United Kingdom.
Phone: 1908605000.
Website: personalgroup.com.
Specialties: Insurance company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Appointment required.
Opinions: This company has 48 reviews on Google My Business.
Average opinion: 3.5/5.

Location of Personal Group

1908605000

Personal Group: A Comprehensive Overview

Personal Group is an insurance company located at a prominent address, 899 Silbury Blvd, Milton Keynes MK9 3XL, United Kingdom. The company can be reached at +1908605000, and their website is personalgroup.com, where you can find more information about their services.

This company specializes in providing insurance services, and they have a wheelchair-accessible entrance and parking lot, making it convenient for people with disabilities to access their office. It is recommended to make an appointment before visiting their office, ensuring that you receive the necessary attention from their team.

Personal Group has received 48 reviews on Google My Business, with an average opinion of 3.5/5. This rating indicates that most customers have had a positive experience with the company, and their services are satisfactory.

One of the key features of Personal Group is their commitment to providing high-quality insurance services. Their team of experienced professionals works tirelessly to ensure that their clients receive the best possible coverage, tailored to their specific needs.

The company's location in Milton Keynes is another advantage, as it is easily accessible by public transportation and has ample parking space. This makes it convenient for clients to visit their office and speak with their team in person.

When searching for an insurance company, it is essential to consider several factors, including the company's reputation, the quality of their services, and their accessibility. Personal Group excels in all of these areas, making them an excellent choice for anyone looking for reliable insurance services.

Reviews of Personal Group

Kim Davies

5/5

Great experience with this company ,no problem regarding payment for my claims ,payments within a week ,would highly recommend.

Leo Fleming

1/5

I called this company twice and was given information regarding a claim. I went and collected the paperwork to match this and sent it to this so called great company and was told the information was correct. Only a few days later I was told it was not correct. So the thought of extra money coming in was great. Being told it was incorrect was stressful. HOPE NOBODY JOINS DISGRACEFUL SO CALLED TRAINED STAFF A JOKE

Date of experience: 19 February 2024

Edit

Ivan Stloukal

1/5

Just a fraud.
Whatever was promised when the contract was signed, they will find a way to prevent you from getting paid.
I paid a high insurance for the case of illness, they asked for all the documentation 4 times - the same one, after 14 days of prolongation they refused to pay anything with the justification that there is an exception in their conditions...
Unnecessary wasted money, I recommend to avoid this company from far

Mogamed Bhyat

5/5

Quick payouts. I have had over 50 days hospital payout and had no problems. Taking this policy was a very good thing. Money is deposited into your account within 5 days. SUCHETA handled my cancer treatment payout and she was most helpful and made it so easy for me , thanks

Jo Pilley

1/5

I'm afraid that I can't find a good thing to say about this company.
Promised by the sales person that they are efficient when paying out claims and promoted by my employer as a safety net to cover lost earnings when I'm ill, in fact they are inefficient and just don't care about customers.
My claims were submitted with all the necessary paperwork online and then nothing. So I rang up and was told 'oh yeah sorry we're behind with claims and we won't even be looking at yours until the new year' despite their policy promise that they will assess claims within 48 hours and payout in 3-5 working days.
So at a time when I'm not working post operation and I most need their help, I get nothing.
Not only that, but it's also the casual attitude of the customer service agents who clearly don't care in any way about my situation.
They are so evasive and difficult to deal with that actually I'm beginning to think they don't have the funds available to pay the claims and the delay is a cover for that.
I hope my employer will look at alternatives for the future. In the meantime if you're reading this and you have an option to use a different company then please take it and avoid Personal Group.

Jamie Allen

5/5

Claimed for consultation, an ultrasound and physio at hospital and all claims settled within 7 days, very happy

Tamsin

1/5

Deal with Sage Benefits .. did not deliver and so far, 5 weeks later, still no refund after being promised week after week. Not impressed and won't be using them again after having to constantly chase. Really disappointed to be fair .

Ben Simpson

1/5

Avoid this company. Slow payment processing approximately just over one week. Incompetent staff over telephone and live chat. Also a nightmare to leave the plan when no longer wanting it especially if deducted by payroll. AVOID!