Preferred Claim Solutions - Palmetto Bay, Florida

Address: 9760 E Indigo St, Palmetto Bay, FL 33157.
Phone: 52531188.
Website: preferredclaimsolutions.com.
Specialties: Insurance agency.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 92 reviews on Google My Business.
Average opinion: 4.2/5.

Location of Preferred Claim Solutions

52531188

Preferred Claim Solutions is a well-known and reputable insurance agency that offers a wide range of services to its clients. The agency is located at Address: 9760 E Indigo St, Palmetto Bay, FL 33157, making it easily accessible for those living in and around the area.

One of the key features of Preferred Claim Solutions is its commitment to providing excellent customer service. The agency prides itself on its ability to help clients navigate the complex world of insurance, ensuring they have the coverage they need to protect themselves and their assets.

Another important aspect of Preferred Claim Solutions is its accessibility. The agency has a wheelchair accessible entrance and parking lot, making it easy for people with mobility issues to access their services.

In terms of its online presence, Preferred Claim Solutions has a professional and user-friendly website, which can be found at Website: preferredclaimsolutions.com. The website provides detailed information about the agency's services, as well as contact information and other helpful resources.

When it comes to reviews, Preferred Claim Solutions has a strong reputation. The agency has received 92 reviews on Google My Business with an average rating of 4.2/5. This is a testament to the agency's commitment to providing high-quality services and support to its clients.

Overall, Preferred Claim Solutions is an excellent choice for anyone looking for a reliable and trustworthy insurance agency. With its convenient location, accessibility features, and strong online presence, the agency makes it easy for clients to get the coverage they need. For those interested in learning more, the agency's website is a great place to start. It is recommended to contact them through their website for any further information or inquiries.

Reviews of Preferred Claim Solutions

Preferred Claim Solutions - Palmetto Bay, Florida

Rodney Rouse

5/5

Robertson was awesome to work with. Excellent customer service kept is informed every step of the way. I highly recommend having a public adjuster if you are dealing with an insurance claim. I Will definitely recommend and use this company again.

Eve

1/5

Days after hurricane Ian, the public adjuster Oscar and some other staff members came to SWFL to assess the damages and have people file claims with them. Things started out well, however, as months went by that is when he became dishonest. One incident was our insurance company had their inspector come to our house to assess the damages, Oscar asked us to leave the premises and that he would be meeting the inspector. Well, you see my husband did leave, however he just went across the street to the neighbor’s house, and guess what Oscar NEVER showed up! On 3 occasions I asked Oscar if he was there, and he lied all 3 times. At that point his character and integrity were not one I could trust. Oscar decided to communicate with my husband only. How unprofessional is that! What he didn’t know is that in our household, my husband and I make decisions together no matter what.
As to Idana in the mortgage department, her tone is very condescending! When we had questions, she showed frustration when doing her job, which is explaining things in detail. She also liked to always place blame on our insurance and mortgage company for not doing something, which in turn it was her department who failed to do so. Asked her to show me proof of the communication and she was not able to, but our insurance and mortgage company had documentation of all conversations had with them. She also withheld information from us.

I’m hoping to get in touch with the owner of the company to give them a detailed explanation on our overall experience with their employees.

Our final thoughts of this company’s staff: they are unprofessional, dishonest, condescending and they take on more than they can handle.

After reading this review you make your own decision if you would like to work with this company.

Felix Patricio

5/5

I had an exceptional experience with the insurance company, thanks to employee Chris. From the moment I contacted the company, Chris displayed a high level of professionalism and dedication. They went above and beyond to fight for my case, ensuring that I received the maximum possible benefit.
Overall, my experience with both the insurance company and Chris was exceptional. I highly recommend their services to anyone in need of insurance assistance. Chris's professionalism, dedication, and willingness to go the extra mile made a significant difference in my case. Thank you, Chris, for all your hard work!

andy solorzano

5/5

I had an amazing experience with the company, i would recommend John Shroyer as a public adjuster to all your friends and family. He is a very well spoken and very professional as well as very friendly he will go far and beyond in order to make sure you get your needs met. I appreciate for everything he has done for me

Derwyn Garcia

5/5

The entire staff at Preferred Claim Solutions are professional and caring. John Shroyer has been very professional, caring and supportive throughout the process of my claim. Highly recommend!

Jeff Rowe

5/5

John was a great inspector. He was on time, polite, and very thorough. He even helped our neighbors with their claims. The results were wonderful. All new roofs! Thanks John Shroyer. We have a Beautiful new kitchen and roof.

Adriana Wheeler

5/5

This is the best amazing team that I have ever worked with. If you need help call Mr. Robinson cause he is where is that best team ever I recommend 100% true to his game. Thank you guys you’re the best God bless peace and happiness.

Paola Valdes

5/5

Working with PCS was extremely pleasant. From Steffany to the ladies that answer the phone. My adjuster kept me informed at every stage of my claim. I would definitely recommend working with PCS for your claims.