Premier Claims Management, LLC - Santa Ana, California

Address: 2020 N Tustin Ave B, Santa Ana, CA 92705.
Phone: 8886832266.
Website: premierclaimsllc.com.
Specialties: Small claims assistance service, Insurance agency.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 8 reviews on Google My Business.
Average opinion: 1.5/5.

Location of Premier Claims Management, LLC

8886832266

Premier Claims Management, LLC is a small claims assistance service and insurance agency located at Address: 2020 N Tustin Ave B, Santa Ana, CA 92705. You can easily reach them by phone at 8886832266 or visit their website at premierclaimsllc.com.

This company offers assistance for small claims, providing guidance and support throughout the process. As an insurance agency, they are experienced in helping clients find the right insurance coverage for their needs. With a wheelchair accessible entrance and parking lot, Premier Claims Management, LLC is committed to providing accessible services to all clients.

Premier Claims Management, LLC has 8 reviews on Google My Business, with an average opinion of 1.5/5. While there is room for improvement in their customer service, this company continues to offer valuable services to those seeking assistance with small claims and insurance coverage.

When searching for a small claims assistance service or insurance agency, it's important to consider several factors. First, consider the location and accessibility of the company. Premier Claims Management, LLC is conveniently located in Santa Ana, CA, with wheelchair accessible parking and entrance.

Next, consider the company's experience and areas of expertise. Premier Claims Management, LLC offers small claims assistance and insurance coverage options, making them a versatile choice for many clients.

Finally, take into account the opinions and reviews of previous clients. While Premier Claims Management, LLC has an average opinion of 1.5/5, it's important to read individual reviews to get a sense of the company's strengths and weaknesses.

Reviews of Premier Claims Management, LLC

Premier Claims Management, LLC - Santa Ana, California

Myriah Gillen

1/5

I paid my monthly premium since 2019 and put in a claim in September of 2023. I paid to be protected and I have not recouped anything. This has been months and several people have been assigned as my claims adjuster just for the new claim adjuster to tell me my claim is a waste of time. It has been a financial burden and it is terrifying to think that you pay all these years for a service that is not protecting me.

This seems like an ongoing issue of this company not paying out claims and if anyone is affected please message me so we can get to the bottom of this.

If I have not received any contact via the company by May 18 I will contact the Oregon Insurance Commissioner.

Additionally and worst of all: I was sent two other companies confidential information and their claims. One claim was for a doggy daycare and one was for a groomer.

patricia fuller

1/5

The absolute worst experience. A claim was initiated in September 2023 and it is still not resolved. Jeffrey Brown is the current assigned adjuster as this claim has changed hands repeatedly. Today I spoke with Mr. Brown who likes to play word mumbo jumbo and called me “Pat” to hush me up. Zero resolve to the claim as of yet. Customer service is nonexistent and essentially this company is not honoring what they stand by and what they sign people up for.

When this claim is resolved and handled, I would be more than happy to either update my review or remove this review all together.

Colin Westbrook

1/5

Terrible experience with this company. I had to repeat myself on multiple occasions and when I suggested we communicate via email I was told that "There's nothing wrong with our communication." They also contacted the client who the claim was about and exacerbated the issue. Jeffery Brown was my claims officer.

Nayeli Aceves

1/5

Horrible experience with PCM. It took 3 months for me to get an answer. I had to call multiple times for them to even look at my case. The person was so rude on the phone, on multiple occasions. At one point even told me it wasn't their problem that I didn't leave a message. The adjuster scolded me for going above him and calling the main office. Spoke to me like I was his child. I have never experienced such rude customer service. On top of grieving for a lost pet they sided with the other party. Do not use.

R. Chas. Stevens

5/5

We've used PCM for 6+ years. Terrific experience all around. Claims are handled promptly, with thorough review of applicable laws and policy conditions. Pleasant staff, always ready to give a plain-language explanation of in-depth insurance conditions and relevant case law.

Chris Lee

1/5

Absolutely garbage. Someone who couldn’t prove they came to me filed a claim and they sided with the person claiming. Terrible.

Debbie Turner

1/5

This company charges a 21.5% claims handling fee, the average is 5%

Joeleen

1/5