Premium Care Solutions - Kettering

nicola H.

From the very beginning, my experience with Premium Care Solutions has been nothing short of outstanding. The whole process has been smooth and supportive, thanks in large part to the fantastic office team—especially Nicola Griffiths, who has been incredibly helpful, approachable, and always willing to assist with any questions or needs.

The clinical support has also been exceptional. Debbie, the Clinical Lead, brings a wealth of knowledge and a deeply compassionate approach that truly reflects the company’s commitment to high-quality care. You can tell she genuinely cares about both clients and staff, and her leadership brings great reassurance when working in complex care situations.

What truly sets Premium Care Solutions apart is the strong focus on person-centred care. Supporting individuals with complex needs in their own homes takes more than just skill—it takes empathy, integrity, and the ability to really listen. That’s exactly what this team offers.

I've also had the opportunity to meet and greet a family we support. These meetings are carried out with professionalism, kindness, and a clear intention to build meaningful, trusting relationships right from the start.

It’s incredibly rewarding to be part of a team that puts people first in everything they do. This is care done the right way—and I’m proud to be part of it.

Linda G.

I recently joined PCS and the 'onboarding' system is all new to me! I'm a bit of a dinosaur. I felt a little overwhelmed at first but Nicola Griffiths who interviewed me couldn't have been more helpful (and patient!) She guided me through the whole process. I look forward to working with them if everyone has the same attitude. 😊

Steve D.

I am brand new to PCS and looking forward to joining the team. I am currently training and waiting for a start date but I can't wait to start this journey with you. The interview process was easy going and Nicola was friendly and professional throughout.

Az L.

Jess the Recruitment and Administration lady has been an excellent guide and a true professional in selecting the candidate for this company . Highly recommended 5 stars and beyond all the way. Training was based according to myself an outstanding standard , communication was on par very friendly and helpful highly recommended excellent service, Premium by name and by nature. Top company.

Brian H.

Had a great experience during my enrolment process, Niki was always available for any questions I had and made the whole thing so easy

Arun D.

I recently had the pleasure of working with PCS, and I must say, the experience exceeded my expectations.

A

Excellent!

Jill H.