Protect Your Bubble - Crewe

Address: Emerald Buildings, Westmere Dr, Crewe CW1 6UN, United Kingdom.
Phone: 3303334792.
Website: protectyourbubble.com.
Specialties: Insurance company.

Opinions: This company has 240 reviews on Google My Business.
Average opinion: 3.4/5.

Location of Protect Your Bubble

3303334792

Protect Your Bubble is an insurance company that offers a variety of coverage options for your valuable belongings. With a focus on providing comprehensive protection, this company has established itself as a reliable choice for many individuals.

One of the main features of Protect Your Bubble is their extensive range of insurance policies. They offer coverage for gadgets, phones, tablets, laptops, and cameras, ensuring that your electronic devices are protected against accidents, damage, and theft. Additionally, they provide insurance for home and travel, giving you peace of mind in various situations.

The company's headquarters is located at Emerald Buildings, Westmere Dr, Crewe CW1 6UN, United Kingdom. This strategic location allows them to serve a wide range of customers across the country. If you prefer to contact them via phone, you can reach their customer service team at 3303334792.

To learn more about Protect Your Bubble and the insurance policies they offer, visit their website at protectyourbubble.com. Here, you can find detailed information about their coverage options, pricing, and terms and conditions. Furthermore, their website provides useful resources such as claim forms, FAQs, and customer support.

When it comes to customer reviews, Protect Your Bubble has received 240 reviews on Google My Business. The average opinion rating is 3.4/5, indicating a positive experience for many of their customers. This feedback highlights the company's commitment to providing quality insurance services and customer support.

Reviews of Protect Your Bubble

Michelle Wilson

1/5

AVOID AT ALL COSTS!

Protect Your Bubble worst insurance ever! From start tried to say I was committing fraud with my claim. Then 2 weeks later I call up to see what's happening as it's been ages. Only to be told my phone was scrapped as deemed unrepairable. Was a brand new pixel 9 only had a cracked screen. Apparently after repair it failed quality checks. Clearly that was on them as was fully working when sent in.
So said it would be a refurbished phone sent as replacement, like for like. Bearing in mind mines was only few weeks old!
Never once mentioned it wouldn't be the same colour etc. You guessed it not same as my last phone different colour not new and now I have no come back with warranty as it's no my original phone ?

AVOID AVOID AVOID!

Lily Kamak

5/5

I've been using Protect your Bubble for all my gadgets, and they've been fantastic. This is the second time my laptop screen was cracked by accident, and both times the insurance dealt with it promptly. No issues at all—received it back very quickly. Very happy with the service. Thank you

Jonathan Duff

5/5

The claims process was extremely easy and straightforward. My phone couldn’t be repaired, so Protect Your Bubble replaced it with another iPhone 12 for which I’m extremely grateful. I’ve had this policy for circa 15 years, in which time I’ve made 3 claims. 2 of the claims were due to the fact I lost my iPhone, and the most recent one was due to the fact my iPhone was damaged. All 3 claims were approved. This company is fantastic and I highly recommend to anyone looking to take out a gadget policy.

Gemma Hawke

1/5

I just logged into my account after being a customer for years with no problems and it says EXPIRED next to my policy (for how long I do not know) but they are taking my monthly payments and I have an email from last November stating my cover will continue on a monthly basis… this is beyond a joke. I will be calling on Monday and expecting a swift resolution to this with compensation

Jake Dunkley

1/5

Absolute Disgrace. Have paid a policy for two items for 7 years. I have now been to claim for a lost item, and have been asked for the original purchase receipt in order to validate my ownership or the serial number of the item thats been lost! The company were more than happy to take my money for the duration of the policy, but expect me keep 7 year old receipts. Thieving business with sarcastic and unhelpful employees. This would be 0 stars if it were possible.

Prashant Joshi

5/5

My phone got stolen near Wembley bus station, i contacted my insurance provider, Customer service was good and the whole process very smooth.

Nova M

1/5

I had the worst customer service experience with Protect your Bubble, and I feel completely let down by their handling of my claim. After my phone was stolen, I followed all steps and provided all necessary documents. My claim was rejected due to an error made by my network provider, EE, who initially blocked the wrong phone on my account. Protect your Bubble ignored all evidence I provided from EE confirming their mistake, including a proof of blacklisting document and even an email where EE admitted fault.

Despite my numerous calls, emails, and submitted documents explaining the error, Protect your Bubble refused to acknowledge the mistake. They completely ignored EE’s admission and insisted on rejecting my claim based on inaccurate information. When I tried to discuss my case, they wouldn’t even allow me to speak with anyone responsible for assessing my claim. Multiple attempts to escalate this to their complaints department were shut down with a Final Decision Letter, dismissing all evidence and context.

I feel scammed and would warn anyone against using Protect your Bubble. Their refusal to review a claim accurately or provide a fair discussion is unacceptable. This is the worst customer experience I’ve ever had.

Rob Freedman

5/5

Excellent service, from making a claim on a Tuesday late evening to receiving the replacement on Friday lunchtime. Very clear and quick process, well handled by the customer service team.