QSDUK Ltd - Flint

Dafydd E.

QSD, always reliable, responsive and good quality installs.
From the initial correspondence, polite and professional and tidy fitters through to sign off and maintenance. Have used on 6 full air-source heat-pump installs and underfloor heating now and no complaints. thank you

Ryan

TERRIBLE EXPERIENCE.

Unfortunately we have had nothing but issues with this company.

They were hired to install a sprinkler system in one of our conversions but when it came to commissioning the system they cut all contact. I attempted to contact them via email & telephone for months on end to get this resolved as the pump was showing a fault and they had still not commissioned the system.

They completely blanked me and ignored all communication, I sent more than 10 emails and rang up more than 7 times to try to speak to someone to get this resolved but every time I managed to speak to someone on the phone they told me someone would call me back and they never did.

In the end I had no other choice but to threaten legal action. They then finally responded to me claiming that the pump was faulty and did not work. I then gave them an additional 4 weeks to resolve this but again they decided to ignore all emails and phone calls.

To this day the faulty pump has still not been fixed or commissioned so I am now having to go via small claims to recover the full balance which has already been paid to them of £4,102

For anyone looking for a mist system / sprinkler system I would avoid using this company all together and look elsewhere.

Terrible experience. AVOID

Lesley E.

The Company that installed our misting system informed us that they would no longer be maintaing our system. QSD stepped into the breach with an efficient, professional and timely response. Can't thank them enough. Would have no hesitation in recommending them.

Richard B.

Fantastic service. Our mist system started to bleep for no apparent reason. I called QSD and they were out within 3 hours to check the system and rectify the issue. We run a guest house and we’re due to have new guests later that day. Many thanks for your quick response.

Nikita T.

Great company. I feel far more reassured knowing I have this system installed in my home. Thank you for the speedy professional service. From start to finish the staff at QSD have been polite, courteous and trustworthy. Highly recommended

Alun J.

Our work was carried out in a professional manner complying to our site rules and completed to a high standard. We had great help from both the Office and Site team to complete our needs.
Thanks for all your help and effort!!

Dave Cottle Homes

les B.

I tried to get quotes from others but were genuinely hard work. QSD were so easy. Everyone in the admin and pricing were so quick and easy. The engineers were polite and competent and tidy. A genuine 5star company that came as a personal recommendation from a friend. These guys can’t be touched in terms of service, communication and pricing.

Julie T.

Fab annual service, fantastic service from arranging the annual check up with the customer service team to serviceman coming to do it.
Excellent communication and a fab company